Summers Plumbing Heating & Cooling

Steven S.

Had continuing issues with getting a furnace they installed to work. We literally after installation had to have them come out 7-8 times to get the new furnace they installed functional. Very difficult to deal with. All of this could of been avoided if they took the time to install a 3 inch vs a 2 inch exhaust pipe when they initially replaced my furnace. Also they never seem to arrive on time.

I would strongly recommend against working with Summers if they cut corners like this.

Also I have repeatedly asked for the paperwork for the initial diagnosis of my old furnace for my Insurance and they refuse to send this to me.

Alexander C.

I was given a time window of four hours for summers to inspect and service my air conditioning unit. they never came.....based on that, I hAve nothing positive to say. another company came to my rescue in a timely manner so they got the job that summers blew off.

Diane M.

We signed a service contract with Summers in July 2022 . They deducted a fee monthly from my checking and this contract was to include a furnace check in Winter and air in the summer. They never came out in the winter for a cleaning or a check ! So I called them 2 months ago to set up an air conditioner check for our central air. First available apt was 1 1/2 months out . Didn't have a choice so I took it. They called he day of saying the teck had a family emergency and I needed to re-schedule. I agreed and they said first available was June 29 th and I said no way I already waited 1 1/2 months for this one. So of course I was put on hold, they came back and said ok how is Tues. the 6 th between 8 and 10 I said fine. Mind you this is the 2 nd day my husband took off to be home for this. They called at 9 am stating that the tec had a "" family emergency "" again and I said I wanted to cancel my contract now. She said let me get you to an admin and she told my husband I will have a tec out immediately, go figure. So he came out gave a bull$$*@ speech about how bad our 12 yr old system was and all it needed , which would not be worth it to repair. My husband is a plumber not HVAC , yet he questioned it. So the tec then called the office to have another salesman come over to talk to us about a new $ 6200 system ! It turns out it was a $ 15.99 capasiter not a new system. All they are are poor salesman not looking out for your well being only lining there pockets at customers expense. If this helps 1 person from being scammed by them it was worth the time to review !!!

David K.

Called in to schedule an estimate for a new HVAC system to be installed. When it came time during the phone call to schedule the appointment, they couldn't give a time. She said they'd just call when they were gonna come out. Who does that? Every other company gave me at least a two hour window when they were arriving. So I was expected to basically have to put my entire day on hold not knowing when they were coming out. Be careful. They have a central scheduling office for all their locations. The phone number on page for your local Summers just re-directs to the central location. I told her no thanks, and that I wouldn't be interested in doing business with them if that is how they operate. THEN, the following moring, I get a call from one of their guys saying he was on the way, and gonna be at my house in 20 min!! After I told him we didn't even have an appointment, I get a text message about an hour later about ANOTHER guy coming out (of course it didn't say when). I had to call them up and tell them I didn't schedule anything with them, and to take me off all communication since I would never do business with a company this disorganized. Buyer beware.

Greek G.

If I could give 0 stars I would. I will NEVER use or recommend Summers Heating and Cooling again! In fact, after reading other reviews on this site when I came to post mine it appears that others have experienced the same issue. A repair tech came when my AC went out and told me that the compressor was damaged beyond repair due to the coils not having been cleaned. Summers serviced this unit in the early Spring and cleaned the coils. The repair tech said I would need a new AC unit (plus coil in the furnace). Long story short, I had the AC unit repaired 5 days later by another company for under $200.00. The real problem was that a power outage had damaged the dual capacitor. There was nothing wrong with the compressor. I saved myself $5,000, no thanks to Summers. By the way, their maintenance program is a scam. They either do not return calls for emergencies or call late at night to say no one is available.

Mark M.

I would give it Zero Stars if I could. Last year our AC failed on the hottest day of the year. I called for service they sent the tech, Justin who in two minutes said I need a whole new AC and furnace (15k). I paid $90 for nothing. He didn't even close up the covers on the AC control unit when he left with my check. He said he had never seen an electrical part burn before... yo electrical parts burn all the time, that is the natural end to an electrical part working in hot conditions. He also told me quite a few more lies that I will spare you. Most importantly that my AC and Furnace are ready to be replaced. Totally lied to and fortunately I am very sensitive to BS. Save yourself time and a lot of money and benefit from my BS detector and bad experience. Call someone else. I did.
I called a small company and got it fixed for $200. The part that the tech/salesman said was ""broken"" was easily replaced and I signed up for an annual maintenance agreement and also received a ballpark quote for 60% of the quote I got from the ""worst tech"" ever to replace my AC and furnace.
Did I mention that my 9 month old baby and wife were suffering in the heat... I called the office and shared my story and asked for the manager to call me and they never responded. Maybe if that manager had called me back?

Warren M.

HI had a small gas leak in my home. Contacted a few companies through Yelp. Of the ones who responded, Summers and and another were able to come out the next day for an estimate. However, the other company charged $89.00 just to show up. In speaking with Summers, there was no charge to show up and give an estimate. Matt arrived on the day and time designated. He was very friendly and professional from the start. He quickly located the leak and gave me an estimate for the repair. Though, to me, it seemed a bit high for about an hour's work, I authorized the repair. Matt finished the job in about an hour, explained what the problem was, cleaned up the area he worked in and gave me an estimate for another job I plan on doing in the future. Overall, Matt is very professional and friendly. I would recommend Summers Plumbing due to the quality of service and professionalism they exhibit.

Glenn M.

Justin and Brenden did a great job serving my
A/C. They were on time, explained what they were doing and were upfront about cost. Use these guys. They are real good.

Joyce W.

Thank you Summers for sending your awesome employee Nick Hillman in my time of need. Nick did a awesome job. Thank you, thank you and thank you again. I appreciate you thanks guys,job well done.

Trixie R.

We called Summers on a Sunday (the Sunday before Memorial Day). It was 90+ degrees and our air conditioner made a grounding noise and would no longer start. The company who installed our Carier unit isn't open on Sundays so I called Summers due to the positive Yelp reviews.

The service call was $150 to come out and look at it - totally understandable.
The service tech listened to my son explain what happened and where on the unit the sound was coming from and it was quickly diagnosed and working within 5 minutes. Great right!

BEFORE the guy fixed it, my husband asked how much it would cost. The guy said $200. We looked up the part on-line and it was $10 so we figured $150 for the service call and $50 for the 5 minutes it took to diagnose and install the $10 part.

The bill details read the following -?trip charge $49 + Dual Cap installed $190 + $159 comfort plan agreement for a whopping total of $398. $200 over the quoted price of $200 OR $50 over if you add the $200 + $150 trip charge.

When I questioned the bill, the tech just kept telling me how great the comfort plan was and gave me zero option of not purchasing it. In essence, I purchased an agreement NO ONE told me I had to buy either before they came out or before they would repair it.

I was the told the agreement included a 2 year warranty on the part and labor along with a free fall cleaning of the air conditioner, the furnace (that was just cleaned) and a water heater flush. I don't even own a water heater! I have a boiler.

Frankly, I am leery of having them back to 'clean' anything because it will just lead to more hidden fees.