Summers Plumbing Heating & Cooling

Chris V.

Stay away from this company! Airtron is so much better!
I have maintenance agreement! Scheduled for regular tune up in the beginning of spring 2018, they rescheduled 3 times for emergency calls still didn't show up. In July 2018 my AC not working. The service guy came out with no ladders and went home! Next day, different guy told me the coil dirty need to be cleaned. Charged me $500 to clean and Still not working! The third day another guy came and told me low on Freon, he charges the unit for free! Still not working! He told me unit 14 years old! About time to replace! Gave me a Quote for $9000! Should have told me in the first place my ac should be replaced instead of tried to fixed it! And I called someone else gave me a quote for $5500! Then I called Summer Heating and cooling to give me refunds for maintenance because they didn't do tuneup at all! Couple ladies in the office refused to refund money! Thirty minutes later called me back, they changed their mind to give me the $159 back for my maintenance agreement contract!

Jim T.

Too many instances where the original work had to be redone. They installed a new furnace a couple years ago and when it was used the first time, condensation backed up all over the floor thru the drain pipe. The on-call person said the drain installation was incomplete, similar to a j pipe under your sink, and he finished the install. While he was doing this he stated that the coil should have been replaced and other negative things about the install.
Two years ago we had them install a water heater. I noticed the relief valve was flush against the drywall and inquired if it would still function properly. The technician told me it would function, relieve pressure, if it had to. Three months ago I called them to do routine maintenance on the WH and that technician saw the relief valve and said ""that's not good"". If you have to release pressure, you couldn't. I asked him about our ""banging"" water pipes and he said an expansion tank would fix the problem and should have been discussed at time of original install. I spoke to Dan at Summers PHC and he agreed it should have been recommended at time of install because of the check valves on our city water main. I pulled the invoice and nothing was noted on it. All Dan could say about both instances was sorry, should of, would of, could of. He offered no incentives to me when I said I was done hiring them.
I just had Kent H&C reinstall the water heater, a shorter pipe was all it needed, and install an expansion tank.
We also had Summers replace two outside spigots. When they came to do the job, the plumber couldn't fit in our crawl space so the salesman did the install while receiving instructions from the plumber. I wish I could tell you about the alleged damage that may have happened because of that install.
I'm done with them.

Mike G.

I had requested an estimate for a plumbing issue. They came out and gave me a quote of over $300 the outside spicket replacement. I thought that was high as this was very much accessable from the basement area. I said I wanted to get a second opinion and was then charged $90 for the estimate. Shame on me for not asking up front if this estimate was free! What a rip off. Wow! By the way I got the item replaced for $150 by another plumber.

Rhonda S.

Summers saved my weekend! Came out same day within hours and my technician, Ryan had a solution within an hour! Very friendly and very professional. We will definitely use them again in the future

Feras M.

i had a maintenance agreement with them for HVAC and plumbing. made an appt for my AC maintenance a month in advance and was on schedule for friday morning 6/1, only to get a call that morning telling me they're cancelling my appt for some lame reason and they wanted to push me a month out on a reschedule. why????? i had a set appt and i also have an agreement we signed that they promised to keep up my equipment. the lady on the phone was rude and when i told her this is not right she said ok i'll put you on the cancellation list and hung up on me. tried to call main office and left message for manager and no one called me!! i did not do anything wrong and they just felt they wanted to be rude and unprofessional and cancel my service appt. so i guess i will be cancelling my service and will never refer them or use them again!

Srikar J.

DO NOT GO WITH These guys.

got signed up for 1 year service and cancelled the appointment 2 hours before the scheduled time. and rescheduled after 3 weeks. if need in next week asked for $49 extra.
charged for 6 liters of freon last year and 2nd day of turning the A/C on it blows hot air.
Terrible customer service.

Bill P.

Service was on time, professional, courteous, and did a great job. However, $480+ to set two toilets that took the service person 45 minutes to install is price gouging.

Adam B.

Very disappointed in this company and the Watco water softer it sells. Summers sold and installed a new $1,600 sofer unit for me called Watco. Summers sold me on the fact they feel Watco is the best in the industry. Nonetheless, 10 days after install, the head and failed and I had a pool of water in my utility room. Serviceman informed me he could see where the unit was overtighten at the factory and damaged. After replacing the head, the serviceman left. The unit continued to have a leak. A second serviceman arrived and fix the install by properly using plumbing tape and adhesive. Nonetheless, my confidence is quite shaken about the water softener product Watco and the install by Summers.

John W.

A rep came out and told my wife it would cost about $550 to replace our garbage disposal. I asked what kind of disposal he would be installing, and I found out that it is one that costs $99 at Lowes. He said we could buy our own and the install would be $230. So the unit and warranty combined for over $300, when you can pick one up for $99 plus a $12 warranty.

WE GUARANTEE TO MEET OR BEAT OR COMPETITORS PRICES?!

That was a 300% markup over their competitors who also, by the way, charged half the price for installation. Unacceptable prices.

And we had to pay for the ""service call"" for the guy to come out.

Sagar G.

I got lured by their furnace tuneup discounted offer. But I had a feeling that it was just to get them in. The tuneup was nothing but cleaning the condensed water pipe. Of course they want to get you somewhere. Although my furnace was running fine, yet the tech recommended to replace the capacitor and he quoted the price of $98. I okayed to replace the capacitor. It took him literally 1 minute to put one in. When he was doing the paper work, I decided to check the price of the capacitor online. To my shock it was a $2 part, for which he charged $98 for a one minute work. I tried to tell him how he was ripping of people. But these are experienced robbers and he wouldn't budge on the price. What a money making scam they have.