Summers Plumbing Heating & Cooling

Bill C.

Ken the service manager is the best! he explained exactly what he was doing. This is mt second full year with Summers. Great service. My home is new. My first service was with the installing company. I asked for a price on a humidifier and an UV light. they were considerably more than Summers. I have been very happy with Summers

Michael M.

They put gas water heater in for me had gas smell and thought they fixed it but it came back. They sent someone else out said there was know problem or smell there was nothing they could do. I had to but new water heater and pay someone else to install it for the safety of my family. The wouldn't refund me anything. I lost 2134.00 down the drain plus the cost of new one
Don't use these people no one needs to go through this because of incompetence

Chubsy U.

Kyle was very helpful and obviously knows what he's doing. A+ for customer service! It helps so much to have friendly and knowledgeable people to help you when you need it. I highly recommend Summers to anyone with plumbing/heating/cooling issues. They will treat you right!

Jenna M.

Special Shout Out to the dream team: Bruce, Daniel, & Miguel were amazing!

Jamie C.

Disgusted with this business. They talked my older parents into a yearly maintenance plan, both times they have come out to do scheduled checks on equipment shortly after they have left both times there were issues (ie checked water heater then water heater leaked everywhere). Not off to a good start. Then their furnace stopped working they were told by the man who came out it was done for they needrd a whole new 15000 system they would be happy to install of course. Got a second opinion. One wire chewed through by a rodent, $150 to fix, bye bye summers!! Scam artists!

Eli G.

We live in Meridian Kessler neighborhood in a mission style house that is over 100 years old. It did not have air conditioning when we purchased the house, but Summers Plumbing selected a system and assured us it would cool. The cost was almost $30,000.

We are now several years in and the system does cool the house. It does cool the hallways where the units are placed, but that is it.

In addition, although we pay for a maintenance contract, Summer Plumbing continues to fail to deliver reasonable services in the following ways:

1.) The water drainage tubes for the cooling system hangs from an outlet on the second floor. It was never connected to a drain. As a result, the water drips onto the house and the foundation. Although we raised this issue numerous times, nothing has been done to complete installation of the system. Damage to the house continues to occur from the dripping water when the air conditioning system runs.

2.) Water leaks from one unit onto the wall and under the unit directly on the 100 year old custom, hardwood floors. The leaking water and damage to the floors continue. (We put buckets to capture the leaking water.)

The technician was not able to fix the leaking when called. He offered to schedule another visit to re-mount the leaking unit as a possible solution, but refused to fix the leak during the visit. Summers Plumbing consistently charges a fee to view the problem and consistently suggests a follow up visit to do the work for, of course, another fee.

3.) Technicians that visit to service the units are not experienced and routinely suggest that a manager is needed for consultation. Again, this results in a requested fee for the initial visit and another fee for the manager to come on site in subsequent visits.

4.) Fees charged are excessive & Staff not allotted time or tools to perform repairs. Our experience is that a homeowner pays for a technician to perform a diagnostic call, but then we typically hire another plumbing company to perform the repairs.

Our annual maintenance contract is almost at its end. We do not plan to renew. In addition, we wrote this review so that other homeowners can choose not use Summers Plumbing. Instead, select a company that has pride in their work and delivers what they set out to do.

Tania D.

Summers came to my home promptly and fixed a water leak. they had a simple very effective solution! Then they went to my new house and installed a washing machine - they had to move it from the garage to the laundry room, and take the old washer out and put it in the garage. Very professiona, efficient and their work excellent

David D.

I've always received great service at fair prices. Technicians are knowledgeable and respectful. The business treats their employees like family.

Lisamaria B.

This company is like a bait n switch in cost. I had a coupon for a furnace tuneup. the technician said i could upgrade to the annual service agreement for additional money that would include AC and water heater flush. when they came at a later date for the water heater flush it was an additional $88.00. Going back to my old company of williams comfort aire

Susan E.

We bought a furnace almost 1yr ago. Just after Thanksgiving our furnace stopped. It would run then stop for 3-4hrs. We called they came out first time guy told us we need a new filter, then later at 3am it stopped again same problem charged $59. We call again same problem, another guy plus 1 come told us that whole in foundation ""house 103 yrs old""; then he also asked if someone came downstairs and turned off furnace $59. My mother is 86 she's a cold natured person so NO. I can turn off thermostat 4-5 times then it may start having to keep temp @ 90. So again 3rd time it cuts off at 12:00am called 24hr service I stayed up waiting for someone to come finally fell asleep @ 530am they called @ 7am I'm sleep didn't hear phone. I called again asking for supervisor told them not paying another $59. I'm pissed off now. Will be calling BBB Monday morning. Waiting for another person he keeps asking how is it 79 degrees in house if furnace isnt working HEATERS. 86yr old woman in cold house during am hours I'M PISSED THE HELL OFF WILL BE CALLING ALL STATIONS AND CONTACTING LAWYER. Warranty will be out 12/30/21. I wish I could give less than zero rating.