Summers Plumbing Heating & Cooling

Chris J.

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

Greg S.

Zach did a great job of explaining the issues of our aging furnace and, upon request, of comparing newer models carried by Summers. After selecting a new and improved model, which was already in stock, we were able to schedule the installation just two days later. The installation team of Adam, Tanner, and Jacob provided friendly, thorough and efficient service. They took time to answer questions and review features and their check-up policy and still finished the job ahead of schedule. I would definitely recommend Summers for any heating and cooling needs.

Missy T.

Took 45 minutes to do a 410.00 job. The guy changed out two small pc pipes and put on shut off valves. Looked at the pipe in the shower. After we cut a huge hole in the wall. When the guy was done I asked him why so much. Hi response was well it cost for us to have these new trucks for us to get piss tested for our training 3 times a week gas materials paying this that. Ok so you've gotta charge a person 100.00 for every 10 minutes or so your working on there home. Hmmmm nope I do not ever recommend them to anyone. Word of mouth goes very very far and rest assured we will use ours.

Susan G.

Awesome work!! Richard did not try to replace everything. He simply cleaned up faucet and tightened it, replaced a handle and all is good. It was just over $100. I had another company in here a month ago and they wanted to replace everything and quoted me over $800. I appreciate honest, quality work. Thank you!!!

Karen C.

We have used Summers for about 4 years now and we are very pleased with their services! They don't hesitate to get to you when you call for assistance ! They're are kind, courteous and very knowledgeable! We will always call them when we have a plumbing or heatimg issue!

Mark S.

Huge rip-off artists. I wish I could give them zeros stars. Charged my 80-year old mother $261 to replace a $15 fill valve in a toilet. It took 45 minutes. I would never use these guys. There is a special place for people who rip off the elderly.

Eric H.

Their website says ""free estimate"" but I called to have them quote a broken pipe and they wanted $89 JUST TO LOOK AT IT! That's not how free quotes work! Why would I give them a penny before any work was completed at an agreed upon price? The phone rep said the free estimates are only for equipment, which is totally different than what the website states in plain English. Summers, you are shady and won't be getting my business. I will, however, let people know how you operate.

Martha V.

When I moved here from California a year and a half ago, Summers replaced my HVAC system in my new home and I went on their maintenance plan. Today Chris came by to do my annual checkup and water heater flush. Summers has been wonderful to deal with and Chris was particularly helpful. I am completely inexperienced with owning my own home and Chris explained what he was doing, why he was doing it and what the results would be so that I could understand all this new stuff I need to deal with. He was courteous, knowledgeable and efficient. He even helped me lift a heavy bag into the trash! I couldn't have asked for a better experience. Thanks, Chris. It was a pleasure working with you today.

Alan F.

After doing an online search for a local authorized service agent for my tankless water heater, Summers popped up. When I first called on a Tuesday afternoon, they seemed very professional. They said they would have someone here Wednesday morning. They then called back late Tuesday afternoon saying that they have several ""emergencies"" tomorrow and asked if they could come out Wednesday afternoon between 4 and 6. I reluctantly agreed. I had been without hot water since Saturday, what would a few more hours be.

Wednesday 6:00 passes and no calls. About 7:15, I get a call and the technician says he can come over now. When he arrived and assessed the situation, he made a recommendation of switching out my electric tankless water heater for a gas tankless. It all made sense. Then he quoted me over $4500 for the whole job, which included tapping into the gas line and roof venting. This seemed really high, but I reluctantly went with it. He said he could have it and install Friday morning because they had a full schedule for Thursday.

When I found out that a similar water heater costs about $1050, that meant installation was about $3000!! I called them back on Thursday and asked what it would cost for labor to have them install the unit if I bought it. They told me about $975. Even though that sounded very high for a job that was supposed to take about 4-5 hours, I agreed. So Friday morning rolls around and I am expecting my new water heater installed in a few hours. The technician calls me and says the owner changed his mind and told him he would not let him do it because they would not take the liability on a unit that they didn't sell.

If you are looking for a friendly company that doesn't care about your time, doesn't keep their word, and has no qualms about charging you outlandish rates, try them. If you value your time, reliable service, and budget-friendly labor, find someone else...

Beth G.

Had to call on Sunday because our furnace went out. Mack came out to the house. He was very professional and upfront about pricing, repairs, maintenance, etc.

He diagnosed the problem, explained everything thoroughly, and set a time for Monday to come back with parts. On Monday he arrived in a snow storm earlier than he stated and had the furnace up and running. Once it was running he performed a thorough check.

He was professional and courteous. It's great to see a serviceman and a company who are still concerned with good customer service

Would recommend to others! AAA+++