Suburban Plumbing

Greg B.

showed up on time, were pleasant and finished the repair in under 1 hour ( which included running to Lowes for a part) but honestly $572 for an outside faucet ,2"""" of PEX and a crimp ! The repair itself really looks like my son-in-law did it and he really is not handy but at least it does not leak and I have running water again. If I had more time I would have waited until the next day ( as it was 4 pm when the faucet broke and I had to shut off water) and called other plumbers .

Brandi P.

Jim was punctual, quick, friendly, professional and did a great job! Would definitely recommend!

J W.

My well pump broke in January of 2018. They replaced the pump ($2717.50). It broke again the next week, so they replaced the tank and pressure switch ($1850.00 more). It broke again the next week. They came out and rewired it. It broke again a few months later. They came out and rewired it again and explained that there was a bad splice in the wire. It worked for about 6 months before breaking again. I hired another company to fix the pump. The new company discovered that the pump installed was 1/2HP and the well requires 1HP. They also noted that subterranean wire was used in the well rather than submersible wire. They replaced the pump, wire and pressure switch (all for $1000). No response from Suburban Plumbing regarding my complaint that they charged $4500 for a job that never really fixed my well pump. I am really discouraged and disappointed in the work (both diagnostic and installation) by Suburban Plumbing.

Rick T.

I would not recommend Suburban Plumbing. Gary came out and gave us a quote. He made himself available when we had questions and wanted to discuss our requests. We were moving toward making a decision on exactly what we wanted done, then Gary told us he would have to come back out to measure one of the appliance to be replaced. He couldn't find the exact size we needed, but said he could still switch out the other appliance. My husband was a tad agitated about this having to be done after the quote was given, and told Gary that we'd probably be looking for someone who could replace both. I wanted to discuss the measurements, and hiring Gary as we had planned, but since it was so late in the evening when we called (which I felt bad about), Gary said he could get the measurements to us the next day. I attempted to contact him the next day at a more decent hour. We never received an email, text, or returned call. If Gary chose not to do the work due to my husband's slight irritation (though my husband never fussed at him), or because of the call at night, that's fine. However, I don't understand him not relaying this to US..And knowing I was trying to get everything scheduled and waiting for his response... On their site, they boast of having great communication and operating in integrity. I don't see that implemented at this point. ALL WE NEEDED WAS FOR GARY TO COMMUNICATE THAT HE NO LONGER WANTED TO WORK WITH US! THAT'S ALL!! Unfortunately, I would not recommend this company.

Lisa H.

A leak in my ceiling, sheet rock was coming down over my bed. I looked up emergency plumbing and Suburban plumbing answered their phone when nobody else would. Jim the owner came out within a hour. Turned out my pipe was recalled he fixed the leak for free and began repiping my house the next day. With a life time warranty and a free emergency repair, very professional, clean work and new pipes within two days. I was only without water one of those days. I highly recommend this company. Since than I have had other issues and had them fix them all. Its nice to find a good and honest plumber. I'm keeping them. Thanks Jim

Patti M.

office manager was very rude and disrespectful change my mind about hiring them to do the job

Peyton C.

Chuck from Suburban plumbing was great. He was very knowledgeable and did not give us any bs answer to our water heater replacement needs. He was the only plumber we got quotes from that gave us a straight, honest, and cost-effective solution to our problem. He also gave us a very decent and competitive rate and although we needed extra materials to finish the installation, he did so without billing us which he didn't have to according to our contract because he was only suppose to provide the labor and us the needed material for the install. If you need an expert, honest, straightforward, and affordable solution to your plumbing, you should consider Chuck and his family run business at Suburban Plumbing. They are good people.

Barrett B.

They do amazing work. Very trustworthy and honest. Super impressed by their timeliness and efficiency

Jim B.

I needed to replace our very old water heater before it quit working altogether. I found Suburban Plumbing through Home Advisor. Gary called me within 15 minutes after I submitted the quote request. He and his partner were nearby and got here very quickly. They checked things out and gave me a quote. I had previously spent time checking prices and getting ballpark figures from friends on what the total bill might look like, so I knew I was getting a fair price. Less than 3 hours later, a new hot water heater was installed and working. They were fast, efficient, and friendly, answering all my questions. I doesn't get any better than that, and I will definitely be doing business with the company again.

Katy H.

Suburban plumbing has helped me greater. Very professional and showed up on time. I had a clogged sink and they were able to fix it right away for a great price. They gave me great tips on how to not let it happen again. I will call them back if I ever have any problems with my plumbing again.