Stutzman Services

Kat P.

Experienced, prompt, thorough, and trustworthy. Friendly every time they work on your house. Highly recommend!

Scotty R.

We made an appointment to get a quote for the installation of a new toilet. Everything went fine. But, we never heard back from them. It has been almost two weeks. I refuse to call them. We got someone else. I do not recommend this company.

David G.

My sister-in-law had a clogged drain. She called Stutzman for a quote and they were there the next day. She needed financial help for the repair and Stutzman billing was able to split the bill between Myself and Her and unclog her drain. This helped an disabled elderly person use her sink again. Thank You, David

Julia T.

Shout out to Stutzman for the great service! Called at noon and new water heater was installed by 4. Everyone else was weeks out. Thanks Steve u made my day!

Ally D.

Called Stutzman to do a hose bib install. It was easy to schedule an appointment and there were multiple communications before he came to my house, which I appreciated. Aaron (plumber) explained everything that he was considering in the job and consistently asked me if I had any questions as he explained things. I appreciated how thorough he was.

David C.

Stutzman installed a pump in the irrigation pond at my farm and a few thousand feet of underground irrigation pipe. The contract explicitly included and billed separately for installing tracer wire to locate the underground pipe for servicing in the future. The tracer wire was not installed. I asked the company rep (Dale A.) whether it was installed and he said yes. I asked the company rep to show me where the tracer wire came out of the ground so I could connect to it. Then he changed his story that he tried installing the tracer wire, but it broke during the installation process so he just continued with the job and assumed I wouldn't mind. He said he didn't feel the need to tell me or offer a price adjustment. AKA he tried covering up his mistake because it was an expensive one. The system then did not hold pressure which implies a leak in the pipe. The company rep said that it's normal for the irrigation system to not hold pressure. Did he think I am that naive? Not holding pressure implies a leak in the pipe they installed, but they wouldn't be able to find the leak because they didn't install a tracer wire so he had to lie or face a huge cost to fix the problem. After escalating the problem as high as I could (and after the boots on the ground Stutzman employee expressed his embarrassment at his boss's behavior), Stutzman agreed to trouble shoot the lack of pressure and discovered a faulty valve. Whew, that's better than a having a brake in 2,300 feet of pipe that you can't locate. Three years later the system has completely failed and the company is not willing to come take a look at how to fix it even if I pay them. I've already paid ~$30,000 to Stutzman and got some shady workmanship and a company who is unwilling to service their own installation.

Richard R.

We were having issues with our current setup on your water filter and softener. After a consult and $3000 to upgrade, Stutzman's was more than eager to get the job done. But after the job is done, don't expect any service or help. The water filter works great but our softener now makes the water feel soapy/slimy. Literally feels like the soap is on your skin and doesn't wash off. Just turning on the water and not using any soap, the water feels like there is soap in it and doesn't wash off unless you use bottled water or water from a different source other than our well. After several calls to Stutzman a service tech came out to check the heads on the filters and got a water sample. After explaining my issue, the technician said, ""it was just oils on your skin making the water feel soapy"". That was on 4 Sept. 2020. It is now. 18 Sept. 2020 and we still have not heard anything to correct our issue. So our only solution is to turn the valves part way on the water softener to have some of the water to bypass the softener so our water isn't so soft. Now our water feels closer to normal after some tinkering with the valves.

So be warned. Don't expect any customer service from Stutzman after paying them. They just don't care.

Tim P.

We had an issue where we needed a plumber to come out to fix a leak where 1000s of gallons of water was blowing past the water meter. I had called one company and was told that it would be weeks before they could come out. Another plumber wouldn't call me back. My spouse and I were cold calling plumbers, and we discovered Stutzman Services. They came out within a couple of hours and got the leak fixed. The man who came out was professional and explained what he had done. I will definitely reach out to them again when we need plumbing work done, which quite honestly hoping is a long time from now. Thanks for the great job!

Reuben E.

My mother-in-law is a long time resident of Albany Oregon and recently lost her husband.
She needed a toilet seat installed and contacted Stutzman.
She informed us that she charged a total of $130, $60 for the service call and $70 to remove the old seat and install a new seat (2 screws).
We live in Oceanside Ca and she doesn't have family nearby. It appears that your business took advantage of an elderly lady.
She is on a very fixed income and is still in the process of removing her deceased husband name from a variety of accounts.
Not a very good business practice

Erin M.

Christmas day all of our plumbing began backing up in the shower/bathtub. I waited until the next day to locate a plumber - the first four companies/people I called were unable to help and lacked any compassion for the situation. From the moment I called, to the services rendered - Stutzman Services was AMAZING. They were able to get someone out to us the same day, Casey the technician was patient and efficient. The cost was significantly less than what we had expected. Without a doubt, they will be our go to for any plumbing needs!