Stuarts Plumbing Services

Bradley L.

Pretty disappointed by our experience with Stuart's. We called for a toilet that won't flush appropriately. The plumber augered the toilet to clear the material in the bowl but failed to diagnose the root cause of the problem. The toilet will not flush appropriately and the plumber stated that the toilet was 10-15 years old and would need to be replaced. The flushing mechanism in his opinion had been updated and he couldn't get replacement parts for it. However the toilet was made in 2018. """"All"""" toilets have a date stamp for their manufacture and our toilet was not an exception. With that, there is a sticker on the lid with all the replacement part information. If the plumber had spent some actual time diagnosing the problem they may have noticed that the gurgling is a symptom of a clogged vent pipe. We also had an issue last minute where our not in service sprinkler system had failed and was running constantly. When we moved in the previous owner had removed the timer and sprinkler control box leaving the sprinkler heads and control valves. For some reason one of the zones control valves failed open. The plumber did not try to diagnose the problem and instead tried to tell my girlfriend that the timer must have failed and would be in the garage somewhere. Luckily our lawn guy was able to send a irrigation person to find the control valve and shut it manually. Unfortunately I was at work and not able to help give direction but why should a paid professional need to be coached through troubleshooting their specialty.

Jennifer H.

We had ordered a hot water heater to replace an older one, we were having tile work done in our home that took longer than expected so I had to push back the water heater install. Well sure enough our hot water heater gave out on us during that time, called Stuarts and they got someone over with our heater and installed it for us! They were so great to work with during the process from beginning to end! Martin was our installer he was fantastic!

David M.

They showed up on time I'll give them that but the guy didn't know what he came here to do and then he told me """"I can't do that"""" it's a super easy job, install a hose bib, fix the pipe to another and replace a valve on a hot water tank on a house with a 4 foot craw space. They told me they could do it today, I took a day off work for nothing.

Barry S.

we called you Fri 8/27 because of water backing up into our shower and toilets...you sent someone and they said we needed a new filter which he did not have with him and that cost $125...we were told they could come Monday and we should be okay and they would rather come Monday... well, Monday comes, they come for $231.00 to put in the filter which does not fix the problem and we really don't know if it was a problem. We call and are told we would be charged for an emergency service fee at $500+ if they came back today, Mon Aug 30th or we wait till the next day at $300+. This is irresponsible and a total rip. No explanation, checking, no responsibility. I highly recommend anyone else.

Sherry W.

Doc came over and fixed a hose bib. No more leaks. He did a great job. Stuart's entire staff is great. I have found my go to folks for plumbing needs.

Glenn D.

I was installing a new toilet, and the old flange broke. I called several plumbers, but nobody had same-day service available. I left messages with several, and had one call me back. Stuart's called, saying they had a tech who could come immediately. I was thrilled. Erin & Johnathan were there promptly and were very courteous and knowledgeable. They had my issue fixed, and performed service above and beyond expectations. Extremely happy with these two gentlemen. Highly recommended!

Lynn P.

Highly recommend!! My hot water heater went out on Wednesday. I purchased one at a local big box home improvement store and signed up for the store's installation services. The store quoted me $850 although I had purchased and brought home the hot water heater myself from their store. The quote was not itemized but it did have the word """"delivery"""" on it. So I called the store back to ask for a quote without the delivery option. They didn't call me back. I looked for a list of plumbers on the Internet. I had planned on calling more than one for a quote but I didn't need to. The receptionist Kayla was super professional and polite. She gave me a dollar range of what the installation would be which was less than the store's quote. Kayla asked if I wanted next day service at no extra charge. On the day of service, the technician Doc called me to let me know he was on his way. After I hung up, I received a text message with Doc's personal and professional bio. I have never seen any other company do this before. It was so unique and I felt like I knew him before he even arrived. Once he arrived, he was super professional and nice. The work was quick. He explained each and every step of the process. He took pictures of the work before and after the new hot water heater was installed. I am definitely a fan of this company.

Suzanne G.

What a wonderful quick and clean job replacing two toilets in our home. We had to order the off white toilet and replace was scheduled for Dec 23. Of course being so close to Christmas we were worried that something would go wrong. Nope. Smooth as silk. Love these guys. Only wish we'd found them sooner.

Craig T.

I was talking to a friend about replacing my water heater and he suggested Stuart's Plumbing . They were fast, friendly and professional. Doc was the service Tech and he did a great job installing the water heater. I will be calling them again if I have any plumbing needs in the future.

Mark D.

I have used Stuart's Plumbing three times ... plumbing in a connection for a water softener, replacing a water heater and lately (05/23/19) replacing a kitchen faucet. The service men have always been polite, professional and on time. The cost is reasonable and their work is excellent. I have had no problems. Highly recommended!