Strongbuilt Plumbing & Air

Veronica C.

We always try to use local businesses for our needs, after reading good reviews , and the fact that they are veteran owned, we decided to go with strongbuilt for a whole new AC system installed in July. Installation guys were great and kept us informed of all that was going on. Since making such a large purchase, I thought we'd get a follow up call to make sure everything was satisfactory, haven't heard from anybody. I've had to call twice to ask for paper work on our purchase, including warranties and rebates. have yet to receive any. Unfortunately we will not be recommending this company to anyone we know, since they don't really care about their customers.

Mimi G.

We couldn't be happier with the installation of our ac unit from Strongbuilt. The price was on par with the other seven estimates. The five employees we dealt with were amazingly friendly, professional and so knowledgeable about a/c's. We didn't want to review the company until we were sure the unit and all the services worked. Oh they did! We're so happy with Strongbuilt.

Victoria H.

Would not recommend this company in the summer months. They charged us 600 dollars to fix a leak, yet they never checked the Coil. Our system worked for two weeks, then they came and checked coil and options were 3,000 for one year warranty of a coil, or Buy a new system. That is what we got for 600.00 which we were told would guarantee our system for a year.

Katie M.

Everything started out great and I was really hopeful that getting a new AC unit would be a relatively painless experience because of this company. However, I immediately started having issues with the unit. It hadn't been installed for 12 hours before it started leaking water in my house. Since the install, I have had 5 individuals out to my house to try and fix this and over a week later it is still not fixed. I am unable to get in contact with any of the management, they continuously promise to call me back and have yet to do so. They were supposed to install a new vent when the unit went in and came unprepared to do that, and I still do not have a new vent. They just keep sending different people out saying they'll put in the new vent and fix the unit. After spending this kind of money, I (the customer) should not be having to remind them to come fix my AC unit and complete the job that was promised. I really do not like leaving negative reviews, but I can't get a hold of anyone to discuss this directly. Would not recommend. The only saving grace is that the unit is actually cooling my house so at least I'm not dealing with an overly hot home and a water leak, just the water leak.

Jessica J.

How are you going to blame a costumer that had a scheduled appointment for you not showing up on time? It is Arizona. It gets over 110 every year. If you were not prepared to make the appointment it would have been nice to contact the costumer to allow them the opportunity to change their mind or reschedule. We all know when it starts warming up. You should have been prepared for this and hired more techs or had more shifts during the summer. If I scheduled an appointment I expect to be served at that time. I am a disabled vet fighting for my life. If I'm sick in bed and I scheduled an appointment months in advance like this person. I force myself out of bed to be on time for your arrival and you don't show? If the costumer has to reach you it's already a problem but can be forgiven but I'd be upset too. You don't know this persons circumstances. Instead you choose to believe that the person who had a scheduled appointment wasn't as important. I will definitely being sharing these responses from your petty business with as many people in the military/veteran community here as possible. Obviously a business that does NOT keep its word on something as simple as arriving to an appointment on time or at least with a heads up beforehand and then goes off on a costumer for being upset shouldn't have a business.

S. Frederick G.

Okay, where to start. Made appointment in early May for today 7/10/20 at 11. Called at 1230 to find out where technician is, told he got held up at other clients. Got call from technician @ 225 pm, on his way. Called office again@ 335 pm, told he's at gate, cancelled service. Very pathetic service 4 1/2 hours later, no communication on their part. So much for their special tune up, guess it doesn't get same serv, why bother. Will never call them for any service, sent to homeowners in our community.


Oh , now your the victim. Couldn't call and say running late? Really, get over it! Can't handle a real review. Good to know.

Jerry G.

OUR garbage disposal stopped up, we could not plunge it, drain cleaner it. I remembered Strongbuilts ad saying , ""we will unclog your drain for $49."" so we called and Mitch Brown came out and did an absolutely professional job. So good I purchased an annual Panda contract so Strongbuilt will be taking care of our AC, Heating and Plumbing going forward. Thanks Strongbuilt and Mitch for your excellent work.

Harrison W.

Adam was my technician name this was my 1st time using this company... Adam was very professional, and knowledgeable He was very detailed with explaining what he was doing, he was not pushy at all... I liked his work, and if all the technician or like that this company will be around for many many years to come!!!!
Thank you Adam and Strong Build for good business!!!

Wally J.

We had to shut off the water to the house because of a shower that would not shut off, called Strongbuilt about 2:15 and was told they would have a repair man at the house after 3:00 pm, after four calls the plumber finally arrived about 8:pm. As you can expect I was besides myself but our repairman Caesar put us to rest, with his professionalism and demeanor, Its what I needed at this time. He was able to fix our problem and did not try to upsell us parts which he said I didn't need, how's that for honesty from a business that at times are lest then honest. From this point forward I will always call Strongbuilt for our plumbing needs.
Thank You!

Susan R.

Our toilet lost a bolt which we knew meant that it would begin to leak if not fixed right away. We called Strongbuilt and they dispatched Mitch the next day. Mitch arrived in his PPE to take care of the job. He was fast and professional and even replaced the flapper valve while he was at it. We really appreciate the measures Mitch and Strongbuilt take to protect their employees and their clients from Covid19. We also wore our masks to protect Mitch who is obviously a very valuable employee.