Strittmatter Plumbing, Heating and AC

Michael B.

I only give these guys an OK because they actually did good work. My issue is the pricing. I had 2 outdoor faucets replaced and after they left I decided to check on the cost of the part as the price of $300 for each replacement seemed high. The part I found that was similar only around $20. assuming that they use some type of super part I gave it $40. they only spent 30 minutes here and charged me $300 for each faucet. I suggest you find another plumber that charges by the hour.

Felicia C.

I've had plumbing, A/C and most recently heating issues they've resolved quickly and expertly. I'm a single momma on a budget and their pricing is fair and reasonable. They ALWAYS explain what they are doing and why. I love their hours - woke up and house was Texas cold at 62 degrees (winter temp not a delightful summer temp)- and their service answered my call at 7a and the scheduler called me back in 20 minutes to set up an appointment for the next hour. When I had plumbing issues, and kept adding a few more things to look at while the tech was at my house, he patiently worked through them all. Highly recommend!

Rony D.

First time they came I had a good technician. This time it was not a good experience. I had electrical issues with the furnace. The technician that came instead of troubleshooting that issue spent 20 mins telling me everything that that's wrong with the unit. He said the unit was not installed with enough returns and also the heat exchanger has a crack in it. He said this is causing it to leak carbon monoxide and it could potentially kill us which is why he has to condemn the unit. He then proceeds to disable the unit thus leaving us without heat in the freezing weather. He then quotes me around $9,500 to replace the entire unit. I was polite and told him thank you for your opinion and I'll let him know what I decide and sent him on his way. I immediately call a second HVAC company "Record Heating and Air" from Lake Dallas and they take a look at it and said it's just a simple sensor that needs to be replaced. I also placed a carbon monoxide detector right next to the unit and it has not detected any dangerous levels of carbon monoxide....

Ralph S.

I had Strittmatter out to repair my air conditioning last week. The technician arrived and tried to repair the trouble before informing me that I needed to spend $11,000 dollars to replace the entire heat and air conditioning system. He said I could get a second opinion but that he had been in the business for a very long time and that other companies would provide the same finding. I paid him the $79 service fee and he left without fixing my service or even putting the thermostat that he'd removed back on the wall. I did call another company and they did fix the trouble and delivered scorched parts that suggest his efforts might actually have made the trouble worse rather than better. In the end my AC was repaired for under $500 and is working great! I would recommend that you avoid any company or technician that only seems interested in selling new equipment and the commissions that might make off the sale. I don't know how Strittmatter got such good ratings but this technician's behavior means that I will never recommend them to anyone!

Anya N.

Let me start this off by saying that this place either is a rip off or just incredibly expensive. We called for a consultation on our water heater, when two guys came in , smelling like alcohol and hang over, that stood up like not professionals and couldn't even say hello. Next they went up to the attic looked for about 5 minutes and then charged us $79 for a "consultation". Excuse me, what did they do for a $79??? Then they gave us super expensive quote that we could not believe the prices. Then we decided to get a second opinion , because strittmatters guys were NOT trustworthy. So we called another company and they told us different things about our water heater, and we decided to go with another company who fixed everything for a reasonable price. Not a very good experience with strittmatters.

Rodney H.

Do not use this company. A part at the Trane warehouse that sells for $248 and takes 45 minutes to install was billed at $750. They will rip you off.

Cindy G.

I called strittmatter plumbing at 8am and they were able to get me in right away ! The plumber DJwas prompt, friendly and professional. He diagnosed the problem quickly and did the repair without any issues

Thank you DJ for doing a fantastic job!

Megan E.

We had an issue with a clogged sink that we were unable to repair on our own. We called Strittmatter based on good reviews and the fact that they were open on a Saturday. They were able to send someone out an hour later. The technician was knowledgeable and honest, and he fixed our issue quickly. The price was fair. We also asked him to look at a toilet that had been having issues. He told us that he could fix it and gave us the price, but he also explained how we could choose to fix it ourselves easily and for less. We will definitely use them again if we have any future plumbing needs.

Jenny K.

Fast, friendly, knowledgeable and reasonably priced. I've used them for plumbing and AC and I will not be calling anyone else ever! I can't say enough about how much I appreciate them getting out here so fast, it's too hot not to have a working AC.

Gloria J.

These are the most knowledgeable individuals; they explained what they going accomplish prior to starting. When the job was completed, they confirmed the tasks and instructed on usage. PLUS they were time, worked non-stop, protected our floors then THANKED US!!!!! Thank you OC, job well done.