Streamline Services

Andrew M.

We unfortunately have to replace the whole upstairs AC unit. Streamline came out and made it super easy with no pressure to purchase anything. They are very professional and we're able to come out quickly and diagnose the problem and provide solutions.

We use these guys for everything from our tankless water heater to helping install recessed lights over our bonus room. They do the job once and they do it right! We are members for life and trust them to handle all our home needs.

Michael M.

Called streamline for an estimate to replace both hvac systems in my home. I was very specific about available time to come take a look. 5 min before appointment the tech calls and says he's gonna be an hour late. I had already rearranged my schedule to fit the appointment. A prior call to streamline they were supposed to come out for a check up on my units and they called then to say they needed to reschedule. Streamline does not believe in punctuality. There are to many hvac companies out there to sit around and wait on one that cannot keep the appointment time.

Kim E.

We had to have some HVAC work and plumbing work done. Both the Plumbing team and HVAC team showed up on time, explained the work very well (including showing up pictures of issues - both before the work was done and after) and completed the work on time. Their prices were very fair and they were super professional. We are completely satisfied with their work and would recommend to others.

Francis D.

Professional staff and reliable. They were able to work my issue into their scheduling last minute, diagnose the problem, get the parts and fix it in short order. Greg handled the call and did an excellent job.

Jane H.

We purchased Streamline service to fix the blocked sewer problem, first time in January, but two months later, it was blocked again at the same spot, so we have to ask them to come back again, each time we were charged about $650. Couple days back, it was blocked again at the same spot, so eventually we asked city to check if the main sewer line has issue. We were very shocked and angry when city technician told us the issue was at city sewer line, the blocked spot is right at the connection between city and our house, Streamline should let us know and tell the truth, not by cheating to earn their business!!!

ChefCindyms M.

I am giving Streamline 1 star, the service guy Josh was nice, BUT BEWARE.
I had a leak coming from my vent in the downstairs bathroom. He did a complete service telling me my coil and compressor was bad. I do have a warranty on my unit. But he said the parts are hard to get...well. I couldn't believe that both had been bad, The AC unit only 7 yrs old.
I called a Plummer the next day, Not the AC unit at all leaking water or condensation like he said.
It was my toilet ring not sealed right upstairs....so from almost $5000. bill that I knew was not sounding right... cost under $200.00 for a completely different problem

Please anyone that uses this service please get another opinion before you get into something thats not broke......

Melinda W.

I know others have given this company great reviews, however, I must submit my own experience.

I made the decision to cancel the family plan we bought from them. They accepted Email as a valid form of notification. We contacted them 4x about getting a refund. We were told that it needed to be reviewed. What is there to review. We cancelled in writing and did what we were supposed to do. We were also told that the person who issued refunds was out and would be back on such and such day. We would call back and that person was not there and she would be back at such and such day. That happened every time we called. And that she was the only one who could review and process the cancellation. Finally we decided to refute the charge through our bank.

Peter T.

This company installed a back flow preventer on 7/22/19 as required by the city of Durham. Matt did an excellent job but the company was suppose to set up the appointments for the two city inspectors and just got off phone with company and they said they have no control with the inspectors. I called the city of Durham and left message to find out when the inspectors will come, call etc. Half the company did the job at a price of $1,241.63 and I don't know if this is fair or not, but the other half that was suppose to set up appointments leaves a lot to be desired.

Karla T.

They charged me $432.76 to replace a 68.50 part in my HVAC unit and a blown fuse. Will never use them again. A couple of weeks later I ended up having to buy a new unit anyway and they quoted me $1100.00 more than 2 other companies. Glad I did not go with them!

Mark H.

Fred was awesome. He fixed our sink, checked our water pressure and checked water heater. Only charged a minimum to do all this. We will be switching all of our maintenance to this company when our contracts are up.