Straight Shooter Plumbing and Rooter

Kevin C.

Bought a home that the inspector warned us had a slumping/belly issue in the septic line from the house to the tank. Called around and emailed some plumbers and finally found one who serviced Spirit Lake. I emailed Steve with Straight Shooter the video from the inspector and Steve was able to diagnose the issue from seeing the video. Set up a time to come out and Steve and Nick came out and got right to work. They dug up the septic with minimal harm to the lawn and flower beds and did their best to do the job quickly and thoroughly. They replaced the slumping old pipe section with stronger pipe and gave me options because the tank was originally designed in a weird way with its entrance hole facing away from the house meaning the pipe had to turn a corner.

They also came back the next day and installed a riser and cap so we wouldn't have to dig the tank up the next time we pump it. Nick and Steve were great, courteous, prompt and very helpful. I would not hesitate to call them again. Thank you Straight Shooter! You helped us get into our home faster.

Robyn R.

These guys are GREAT!! I called this morning a little before 9am and they fit me in and made the shower repair, repiped our kitchen sink and were done (with a smile) before 11am. I love them!!! THANK YOU THANK YOU !!!

April S.

Prompt and professional service, even on a Saturday.

I called at 7:45 a.m. on a Sat morning, expecting to leave voicemail and hope for a call back on Monday regarding a leak under my kitchen sink. Nope....Steve answered, said he had an appointment but he'd drop by on his way to diagnose. He arrived ~30 minutes later, looked at the issue and immediately fixed it. The p trap had come loose, he tightened it and **voila** no more leak.

To top it all off, I anticipated a $40-$50 service call for his effort, but he didn't charge me.

I'll call Straight Shooter Plumbing in a heartbeat, no question, to help with any future plumbing problems I encounter.

Pam P.

Steve was prompt, knowledgeable, fair and just gave us a great experience. He's our go to plumber from now on. I HIGHLY recommend him. Thanks again Steve.

Pat F.

Steve actually answered his phone and was out here the next day! Highly recommend and will use him for all our plumbing needs. He was super honest and friendly too. The name of his company says it all!

Sarah C.

Steve is amazing! My family and I just moved into a new house in the area and we needed to find a plumber to install a new dishwasher, as the current one in the home was all rusted out. The lowe's dishwasher installer said he couldn't install it due to how our piping was all set up behind the cupboards. I thought he was being lazy. So I started the search for a plumber. I called Steve and he was super polite, professional, and respectful over the phone. He was out in the field at the time but assured me he would get back to me about when he could come take a look at installing our dishwasher. He was true to his word and got back to me in a timely manner and was able to come out to our home the following day and showed up on time, like he said he would. Come to find out, the lowe's guy wasn't being lazy and Steve said the way our dishwasher was set up prior was not installed correctly and that things had been rotting and fermenting in the pipes, just sitting for who knows how long. He took on the task and it was definitely a dirty job! NOT an easy installation. When he removed the old dishwasher, it was one of the most rancid smells I've ever smelt. But he removed it out of our home quickly and worked his magic and got the new one installed! It was not a quick fix but he handled it like the pro that he is! We are extremely grateful for his skills and service! He is so easy to talk to and get along with. He knows what he's doing and you will rest assured knowing that your home is in good hands. Thank you Steve!

Wayne C.

Responds quickly, arrives on time, great value and friendly service. Overall a great experience and handled the issue quickly and gave a free estimate

Rick R.

I've known Steve for years his work is impeccable. He repaired my main drain great work Buddy.

Brian M.

Our tankless water heater was having some issues staying hot so we called about 5 different plumbers and Steve was the only one to answer. That can be a difficult thing here in north Idaho , hardly any contractors answer or call back. Steve showed up right on time , was very professional, clean and efficient in his work. Got the problem fixed quickly for a very reasonable price. Looks like we found our new Go-To plumber! Give him a call you won't regret it.

Nicole M.

My toilet had completely overflowed and had flooded out half of my house. In a panic I called the first plumbing company that came up on google and it was such a terrible experience. It seemed like the guy was not very knowledgeable. First he tried to cable through the toilet and that didn't work. The. He said he had to take the toilet off. He took the toilet off and poop water went everywhere! There was poop floating down the hallway! Disgusting! I told him to leave and called straight shooter plumbing. This nice man came out and was shocked about what the other plumber had done. He found a clean out in front of the house and was able snake it from there without even having to go into the house! Straight shooter really saved me and this is my go to plumbing company from here on out. Highly recommend!!