Stoudt Plumbing Heating & Air Conditioning

David P.

I had our AC repaired finally.

Chose Stoudt plumbing and HVAC

The first time they came out and said it was low on refrigerant and that a hose was installed wrong. This was the first problem in the 2 years I've had it. They filled it, I paid them and they left.

A few days later it stopped cooling again. Again they came out but finally found a leak. Said the part was covered by warranty and they would order it.

I didn't hear at all from them for about 4 days. Finally, I called and Jeff said the part would be here on Friday. Friday came and went. Monday came and went. No call.

Again, I call Jeff and am told the part was shipped to the wrong location and it will take until Friday to get it from Mechanicsburg to the office here. It was 3 days from then.

Again, Friday came and went. No communication and no answer to two calls.

Set up appointments to have it repaired and no show each time.

Finally answered my calls and told me his grandson was born and he was busy. 5 days he could have at least called or texted. I would have been happy to wait had I been told.

Finally came out today. Late and no call. I called and was told they were on the way and they had to wait until the rain stopped. No problem. Call me and tell me. I understand there are things that are out of his control.

Today they got it fixed. Replaced the coil which was covered under warranty.

$610. $585 was the labor charge for two hours. Even if the last visit was included it would be a total of 3 hours or so.

I cannot recommend and actually discourage people from using Stoudts plumbing.

A H.

This place should be your first call for plumbing / HVAC work! My water heater broke on a Sunday evening. I called Stoudt's first thing Monday morning and they were at my house within 45 minutes. They quickly found the problem and gave me several options to choose from. Due to the age of my heater, it made more sense for me to replace it.

Within 3 hours they came to my house, went and picked up a new water heater, and had it installed - all for a fraction of the price I was expecting! They did such great work that I had them work on an estimate for a HVAC project we were looking at doing.

The installers were respectable, polite, and truly seemed to care as much about the customer as they did the work they were performing. VERY HIGHLY RECOMMENDED!

Janelle M.

We noticed a horrible order coming from the closet behind the bathtub. We called Stoudt's plumbing to come take a look. They quickly diagnosed the problem and were able to pinpoint a leak in our vent pipe. After only a few hours, they were able to efficiently repair and replace the pipe. The odor is gone and everything is working the way it should. The guys who came to help us explained each step of the process which made us feel comfortable with them working on our home. We thought their prices were very fair and will call them in the future. Highly Recommended!

Anthony A.

Called this place to come take a look at my drainage system - our basement bathroom flooded from water coming back up though the shower drain.

The first time they came out they augered the pipes and called it a day. Fine - no more clog and everything seemed OK.

I had to call them out a second time because the same thing happened. They stayed a little longer, said they cleared the line, charged me and left.

I had to call them a THIRD time. Told them how they had already been out here a few times already and to see if they could investigate further to find the cause of the problem. I expected them to run a camera and stay until they found a problem. They were at my house for an hour or so and said they were done. I asked pointedly if they had found the problem - they said they saw nothing, charged me, and left.

I called them to complain that days after they were out there was still a clog and they gave me a excuse saying they'd have to charge me again to have someone come out and complete the job they should have the first time

Two days later and I have another plumber out here with a camera and a jet clearing my main sewer line of a rock and a clog that was farther down the main line. Theyve run a camera down the pipe and have had me look at what they are seeing. They've been here almost 5 hours and have been extremely polite and informative.

I will NEVER call Stoudt's ever again and will tell anyone I can about their terrible service and lack of integrity. I waste over 600 dollars with this criminal company.

Kelly S.

Great Father and Son team! I called, they showed up quickly and their prices are fair!