Stoddard Plumbing

Carolyn W.

I have used Stoddard Plumbing now for 5 different jobs over the last 4 years. They came highly recommended from a friend and I myself would now recommend them to anyone who needs plumbing or septic work performed. The Team of Mark, Vince and Julie always go the extra mile to make sure I am 100% happy with their service. They are a FULL service company....they do it all (keep reading)!!!!!

Job 1: Sewage pouring into my downstairs bathroom. Stoddard arrived almost immediately. They found roots from large camellia bush in the pipes running from house to septic. They removed bush and replaced the damaged pipes. (5+ stars)

Job 2: Water heater under stairwell burst and had leaked for couple weeks without my knowing. They replace water heater with new, better unit, and cleaned up all the water damage throughout house (bedroom / living room / closet / crawlspace). This entailed repairing/replacing hardwood floors, drywall, carpet, painting, etc.). This was a big mess and Mark/Vince did an amazing job. The house looks new. (5+ stars)

Job 3: Replaced upstairs/downstairs toilets with new low flow units and cleared out upstairs blockage in shower drain. I'm starting to love these guys. (5 stars)

Job 4: Home warranty company hired contractor to troubleshoot electrical shortage in upstairs and found ""a short in electrical box on outside of house?"". They cut electrical wires to ""fix the problem"". Found out after a year that the that box went to the sump pump in the septic tank used to transfer liquid to my leach field (NOT HAPPY). Stoddard replaced all the electrical components (new box, conduit, etc.) and installed a new sump pump in the septic (old one had since seized up and was probably the original problem). I REALLY REALLY LOVE THESE GUYS. :D (5+ starts)

Job 5: Downstairs guest bathroom shower isn't turning off completely (water continues to leak). Mark/Vince found that the cold water stem gasket had disolved and the stem and screws had rusted through (water leaking behind the wall - EEEK). They quickly replaced all the problem hardware and made sure there was no damage to the drywall. (5+ stars)

Stoddard is already working on Job 6: replacing a faulty electrical box to my spa that trips continuously (stopped working after a couple months of usage).

If you haven't figured it out by now .... I am a customer for life!!!!

Renee C.

We hired Stoddard Plumbing to provide a home inspection for a home we were in contract on. They were responsive, on time and overall provided a positive experience during the inspection itself. Mark gave feedback to on the system and that it was in need of repair and his professional opinion. He said at the time that he would be unable to provide an quote b/c the repairs were beyond his scope and the county and engineers would have to get involved. However, he would be able to provide a ballpark of what was involved to get it to code.

It took over a week to get the written report, in part because they do not accept credit cards and would not release it until they received a check from us (Which it took 3 days to get a final bill).

The reason I am giving them 2 stars is because the report was worthless. For $1500 he provided 1 page report saying his recommendation was to work with the county for a quote. Upon talking to him, multiple times he agreed to include that the system was not to code but said he was unwilling to put in writing what he told us, saying again and again, I told you what you need to know. In a real estate deal, and for negotiations hearing something is not the same and putting in writing. I was extremely disappointed in the service we received.

My husband seems to think given his conversation with Mark that something has happened in the past and that was his reluctance to put in writing what he shared. If that is the case, he should not agree to provide inspections in the first place.

Based on other reviews, it sounds like he is a good plumber and my husband who is also in the building industry never questioned his knowledge or ability. Just be cautious if you're using Stoddard for a septic inspection. This is outside of their comfort zone.

David H.

I used Stoddard Plumbing today to assist me unclogging a rainfall drain that had been buried in the winter. They arrived on time and immediately set to work at unclogging the drain. They achieved their objective in forty five minutes and I was good to go. They charged what they originally quoted which was very reasonable. I will use Mark and his son Vince again.

David H.

Jane C.

Mark Stoddard, and his son Vince, saved the day! Such pleasant, professional, hardworking people! They replaced a long sewer line that was connected 20 feet under our street. They were very creative in deciding to use a new pipe that could go through our 45 year old cast iron pipe, ""busting"" it with the new pipe, thus saving us from very difficult trenching through an established garden. My contractor worked with them and agrees that they were an excellent team. Thank you Mark and Vince!

Amy C.

Great service! Came out last minute on a Saturday and I was happy to pay the extra weekend fee. Very knowledgable and felt very confident they were going to get the job done correctly and not charge for unnecessary findings. Really nice dad and son team. Julie, the wife, helped on the phone when I initially called in. Very sweet, and asked great questions to make sure they were the right people to help snake our overflowed clean out!

Ilene C.

Once again Stoddard Plumbing took such good care of us! We have an older home and have had Stoddard Plumbing out on a few issues. They have always been beyond professional, quick to respond and charge very fair rates. We have had estimates at least double what Stoddard charged from other plumbers. Can't say enough good about them.

Carol H.

Customers for life! We came home to overflowing showers and toilets. We needed someone right away, obviously. Mark and Vince came on over within a half hour, found and took care of the problem very quickly. They are knowledgable, professional and great people to work with. We will never call anyone else for our plumbing needs again.

Sean K.

I've been a loyal customer of Stoddard Plumbing since I first used them in 2011. Mark, Julie and Vince have always been friendly, honest and extremely knowledgeable when it comes to all my plumbing needs. I would never think to call anyone else. My highest recommendation for this company.

Fred G.

Thank you Stoddard Plumbing. I called Monday morning and Mark and Vince were on the job within an hour. The leak in our garage wall was fixed and left to dry. All completed before lunch. Very professional knowledgeable. I will never go to a BOX plumber again. They are local and part of our community. I will recommend Stoddard Plumping to anyone at the first drop of water. They get the job done.

William P.

Well the truth finally comes out about what a shoddy job these guys did years ago. They came out at Thanksgiving week in an emergency to fix a sink hole in our street and did the job and then also jacked us up on the price which ended up in court...Now the Sanitation District guy came out to fix the sewer just above our problem years ago and found this guys work...terrible job was the least of things said when they uncovered the connection. They fixed all of this guys junk work and said in about a year it would have given way and caused a huge problem. This guy does bad work and worse has poor ethics!! Hire at your own risk!!