Stimmler G J & Sons

John T.

Always responsive and friendly. Honest and dependable family business. I had them do a lot of work in my home from HVAC and plumbing. I wouldn't go anywhere else

Richard O.

Spoke to two people who confirmed they had availability in the afternoon to come fix our boiler which failed in the middle of the night. This was great because of the short notice and we were happy to have it fixed

The afternoon comes and they didn't show up. Nobody called to let me know. I called 4 separate times, left a message and no call back. Didn't even bother to call the following morning to reschedule. This was GREAT because I had told other companies NOT to come because I was EXPECTING Stimmler. So, instead of a morning without heat, we are now on day 3. How hard is it to call someone back just to let them know?? Was it really too much of a hassle to have some common decency?

If their communication is any testament to this companies work I don't suggest even attempting to call them. Because it seems like they honestly don't care.

Lisa G.

Amazing! Broken water valve (the main) leaking into the basement during the shutdown due to the Coronavirus! Stimmler to the rescue! Within an hour of my initial contact with Gail, Jeff and James were here. From accessing the curb box to the replacement of the broken valve, there was nothing simple about this job. Yet, Jeff and James got it done. Want to personally say thank you again for working though all the obstacles & getting the job done on this miserable day! Every representative I dealt with today was professional and courteous. (And the price came in lower than expected! How often you ever hear that?!?!). Thank you Jeff and James & Stimmler Plumbing & Heating!!

Tony R.

Been using this company for years since Andrew Stimmler's father used to run the business and after he passed away. Just had another hot water heater put in after the previous one leaked after 8 years which is normal. The replacement hot water heater that Andrew Stimmler put in does not make enough hot water. Since 1971, we have had a 40 gallon Bradford White hot water heater serve our house always providing enough hot water. He will not stand by the warranty and do the testing for the company. He says that he is ""Out if the loop."" Bradford White does not come out and do any testing. They require the installer to do it. After all these years using this pluming company, they have let us down. ""Buyer Beware.""

Marcus K.

Don't do business with this company. They misdiagnosed my heating issue, caused me to take several days off work and then tried to charge me for something no one told me about up front. Had to get another company to come out (Summers Quality) that correctly diagnosed the issue and took care of it quickly. After disputing the charge with the owner, he proceeded to make a claim to impact my credit.

James Y.

I live in Baltimore but have a rental in Philly. I need a plumber a friend recommended Stimmler and Sons I am very happy they did.

Suchee V.

We have a Bosch tankless water heater, that was not working intermittently. We call Bosch and they asked that we call one of their local certified technicians. Of all the Bosch certified technicians GJ Stimmler was the only one within the right radius of service and were able to come. Andrew Stimmler, on the first visit came and opened up the heater to diagnose the problem and had to call Bosch to troubleshoot it. After 3 hours of troubleshooting he told me that after talking with Bosch, I needed to change some parts which he already told Bosch about, and I just had to call Bosch and pay for it, which I did right away. He closed up all the parts and I noticed that he didn't connect the water connection back to the unit, and when asked he just connected it back without any explanation and left.

Issue 1: After he left, I opened a faucet in the bathroom and the hot water heater started leaking all over!! When I called him back he didn't respond for a long time, and finally after sending a video of my leaking ""like a waterfall"" unit, he finally told me that while opening up the unit, the ""o-ring"" broke the seal, and tried to blame me for asking him to connect the water back on (even though he never explained to me in the first place why he wanted to leave the water disconnected or that he broke the o-ring seal during diagnosis). He refused to come back to fix the problem and just gave me instructions on how to disconnect the water from the unit and put a bucket underneath to collect the leaky water!! I had already paid him for 3 hours worth of work, and now I had a leaky unit with a bucket underneath!!! He refused to come back to fix it that day or day after, and said he would come only after the parts arrived.

Issue 2: After the parts arrived, we scheduled a day for him to come replace the faulty parts and fix the unit. He doesnt come himself but sends 2 of his employees, who arrive about 2 hrs late without as much as a courtesy call to inform me they were delayed or arriving late. Once they arrived they informed me that the parts that arrived were the wrong parts!!! Mind you, Andrew and Bosch made the call on what parts were ordered, and I just called in to pay for it. When I made a comment that, between Andrew Stimmler and Bosch they had to figure it out, and get the right parts, he said what I said was offensive and quit the job!! I had to call again to beg him to tell me what the right parts were so I could call Bosch to order and find some other plumber to fix this!! So, he basically caused my water heater to leak, didnt tell me about it, worked with Bosch to order the wrong parts and then quits because I had the ""audacity"" to call him out on his mistakes!! Now I am stuck because there is no other plumber who is knowledgeable of Bosch Tankless Heaters within my service area. I have to now look at options to replace my entire unit!!

Andrew Stimmler is a blight on any honest, hard-working plumber and please avoid him at all costs!!

Peter A.

Our water heater kept leaking and it slowly started to become worse, so we called and a very friendly lady answered the call and coordinated Andrew's visit to check out what's going on. It was clear that we needed a new heater and two days later, his crew showed up and replaced it.
This was probably one of the most hassle-free experiences I have had so far, the work was done excellently, the pricing was good (the lowest estimate in the area) and the staff was friendly and respectful of our interior.
I'll definitely recommend Stimmler G J & Sons to friends and family!

Grant K.

Heater malfunctioned on the coldest night of the year (1/7/2018) and called Stimmler and Sons. They got back to me within 10 minutes. Andrew came out and quickly diagnosed the minor problem and had the house warm in no time! I would recommend Stimmler and Sons to everyone.

Becky A.

These guys (and the lovely woman who answers the phone) have helped me in several, separate plumbing crises over the past year of owning my new house. Each time I've called, they've been prompt and thorough. The guys always take the time to explain to me what was happening, how they were going to fix it, and what it would cost. I feel extremely confident in the work they have done. Having plumbing scares as a new homeowner can be exhausting, but I feel grateful to have Stimmler and Sons as my go-to plumbers.