Stewart's De Rooting & Plumbing

Michael M.

Came quickly. Jeremiah snaked the drain and fixed the problem. Friendly and answered all our questions. Going to call back for camera work because I think it's time for that.

Yvonne M.

Stewart's Plumbing did a major repair for us, repairing our sewer line. I've used Stewart's for probably 20 years for regular household repairs so I asked them to get me an estimate on repairing the sewer. It took a while to get that done since the Covid situation hit just then, but eventually they sent out a guy named David who made an evaluation and later I received an estimate. I was asked to sign a contract and after that Stewart's Plumbing took care of everything - they secured the permits, scheduled the workers, everything was carried out in a professional and efficient manner. The job was finished a day earlier than originally projected and the cost was close to their original estimate. I was told our sewer should hold up another 50 years now, but obviously only time will tell. This was by far the smoothest home maintenance/improvement type project and I highly recommend this company if you need your sewer repaired. The person I dealt with after the initial evaluation was Todd Hodgins. By the way, I have no idea why Yelp says I'm in San Francisco. I live in Santa Barbara and the job was performed in Santa Barbara.

Jennifer H.

I had a back up and called Stewart's De Rooting & Plumbing yesterday afternoon and the soonest they could come was the following day between 8 - 10 am. at 10:00 am I called to find out when they would be here and she put me on hold to call the plumber who was supposedly scheduled to come out. She said they couldn't get in touch with them. She said that she would have to call me back. About an hour later, I called back and she said that they still have not heard from the plumber. I rescheduled my whole day to accommodate the 8-10 window. Since I had not heard back, I called another rooter man who has good ratings. Guess what he will be here in 20 minutes. I will never use Stewart's again. They wasted my whole morning. This is a small town and I am in the position to refer contractors, plumbers, electricians, designers, etc. I will make sure to mention that Stewart's is unprofessional and do not understand scheduling.

jamey s.

David was awesome. Called on a Wednesday they fixed a leaky pipe on Thursday. They had all the parts, fixed it for way less than I anticipated and was super friendly. I used William dean in Ventura and he was great but couldn't do the commute to Goleta. I am stoked to have another company up here. Thanks

Disappointed S.

I have been waiting for these idiots since 11:30 this morning.

When they said they'd be here between 2:00 and 4:00. Just like Coxuckers cable!

No one showed up until 4:45. No one called to say they would be late and that they were sorry. If they could've at least been honest with me, I could have called another plumber.

This is not OK.

Do not use Stewart's De-Rooting. They do not give a sh-t about your problems. Apparently, they only have 1 plumber!

The customer who called them this morning has been waiting since 11:30. His kitchen was flooded. He is a 98-year-old man.

They were so not concerned for this customer, they could not even call to say that they wouldn't be there at 4:00. When I called them, the girl who answers the phone couldn't even cough up an apology. He's been waiting all day with a flooded kitchen!

Shame on these bastards!

Doug D.

False Advertising. Their ad says that they never charge extra for weekends or holidays, however, when I called on a Sunday, I was told that they charged twice the usual fee on weekends. I asked about the ad, and they just dismissed it as ""that must be an old ad.""

Tina A.

I began using Stewart's for our company over a year ago for a gas leak & they quickly became our go-to plumbing service for the frequent issues a 135 year old building has. Alyssa understands the urgency of our calls in the hospitality industry & finds an opening for us, and we always request that Chris come out if he's available. He's earned our trust by trying modest solutions first instead of trying to up-sell us.

Jonathan B.

Everything ended up fine but i would explore other options. Expensive and the pretty simple jobs ended up taking 5 days to complete.

Carrie B.

Stewart's is the best out there. I don't normally write too many reviews but I felt that they deserve some credit.
They came out for a clogged toilet, pulled back some roots and recommended a hydrojet to clean all the roots out. I told them I wanted to wait to do the jetting, I was being cheap. haha. Low and behold my toilet backed up again!! I called the office and spoke to one of the gals in there. She explained that there was no warranty because of the roots, which I knew (They write it clearly on their invoice). They came out and jetted the line and it has been working just fine for months now. I have had nothing but pleasant experiences with all of their plumbers and office staff! Keep doing what your all doing because you guys are doing it right!

Clare C.

Beware of Stewart's De-Rooting

They used to be great. They lost most of their good people and now are sending out uninformed, unqualified workers (except for Chris). I had a clogged toilet, called Stewart's. One guy showed up, walked by an obvious clean-out, couldn't find problem. He got another guy and they ran a line through the vent, charged me $402.00. Two days later same problem. I called Stewart's to have them return and receptionist said they didn't guarantee their work, that I would have to pay for another call. Incredulous, I went to their office where the owner's wife and a receptionist told me that I didn't have a clean-out, (false - a very obvious one) and that they wouldn't send anyone out. I mentioned the power of reviews and they agreed to return. They sent Chris, who found and cleared tree roots, solving the problem. He said the previous guys had it all wrong. I suggest you avoid these people unless you can get Chris.