Stewart Plumbing & Heating

Leah P.

I had a number of issues in my home that needed repair. I was not at all pleased with the work that was done by one of the plumbers, however. I did give 2 stars because, to his credit, Wayne tried to make it right. But I ended up having to call another plumber to complete the work correctly.

Wayne came and gave me an estimate, and was very nice. The gentleman he sent to do the work was friendly also, and completed everything, which I did not check before he left, unfortunately. When I did, I saw that the work done in my tub/shower was appalling: large gaps in the tile where he had removed and replaced it; large gaps between the faucet and the wall, and between the collar around the handle and the wall; clumps of silicone visible on the tile; etc. Also, the handle on the toilet had been installed so crooked that it was leaning against the toilet lid (he had to replace the workings in the toilet). On top of this, the separate handheld showerhead I purchased had been installed as I requested, but the showerhead that came with the rest of the hardware that I purchased had been taken by the plumber! He also took the collar that came with the new garbage disposal that I purchased, leaving the old one in place!

I called Wayne and he came the next day. He then showed me that the wall behind the tile was significantly water damaged and had corroded away, which was the reason for the poorly reinstalled tile. Ok, that's understandable, but could the guy have shown me that the day before and explained it instead of just doing the job poorly?

I had to call a tile company to have the wall repaired, and then Wayne returned to complete the plumbing work. Unfortunately, the way the tile was repaired made the wall plate around the handle not fit properly (no fault of Wayne's or the man who fixed the tile). Wayne offered a couple of solutions, but I decided to see if the tile could be adjusted, so Wayne said he would come back once it was fixed. The man from the tile company returned, and after several options were explored, I decided on one. The work was completed and I texted Wayne. He ended up sending the SAME MAN that did such poor work the first time to finish the job! When he did, there were (again) large gaps between the fixtures and the wall! When I asked if he was going to caulk them, he said he might have some silicone in the truck (!). He came in with a tube of silicone, and squeezed a little into the gap of the handle, but not the gap on the faucet! At that point I just wanted him out of my house, so I didn't say anything. I finally called another plumber that was recommended to me, to come in and finish the job correctly, and check all the work the other plumber had done. So an extra $200.

Greg S.

Wayne and his crew did an awesome job. Very quick and responsive. Additionally, they went the extra mile to make sure the new plumbing runs (water and drain) took up as little space as possible. Solid work, great clean-up, and ready with smiles . . . I'm a Stewart Plumbing fan.

Nicole S.

So glad I called Wayne to look at the leak under our kitchen sink and our noisy toilets. He was very professional and thoroughly explained each step in the process to fix the problems. He came at the scheduled time, quoted a fair price, and did an amazing job. We were very impressed with Wayne's knowledge and skill and would highly recommend. He will be our guy for all the work we will need in the future!