Steve's Plumbing & A/C Service

Len C.

I own a condo on the Big Island and THIS IS THE WORST PLUMBER I have ever tried to use. I have called them many times recently only because a friend praised them. What a lousy judgment on my part. This plumber will say ""we don't have your name in our database."" When you complain about their lack of service, they will say ""we don't have your name in our database."" Isn't that an easy way to excuses themselves for lack of service? Don't use this plumber unless you're truly hard up. Their lack of responsiveness and insincerity are heartless. Please look elsewhere.

Dave And Mariefe W.

Prompt response, knowledgeable tech, patient cured! Kudos to Anthony Benevides, Jr.!

L T.

Worker from Steve's incorrectly installed a pump to my off-grid system. They did let him go telling me the guy would replace it at no cost. When I contacted him he wanted me to make an appointment with his new employer...yea, that would cost

Margaret S.

Called six days ago for a leak repair. Said they couldn't help until Memorial Day. I said, you're working on Memorial Day--you can't come by sooner? Nope; all booked. Like a fool cancelled my Holiday plans around Steve's bogus commitment; they were a no show. They said they left a voice mail a few hours ahead of no show, but I never got it. Must be teenagers running the place--same level of BS. Ruin my holiday and lie to my face, thanks Steve's!

Larry J.

I called Steve's to clean my split units AC units. They gave me an estimate and scheduled my appointment over the phone. They confirmed my appointment by text and communicated regularly. Jake and Adam arrived on time, explained the work to be done, the cost before they began working. They worked efficiently and left my house very clean. They guys were very friendly. Based on today's level of service I signed up for the Ohana program and will call to schedule maintenance and cleaning for my hot water heater.

Merci P.

Unrealistically expensive. Designated, kitchen tankless heater is $350. To replace it was $1800 on top of that cost. Not even an hour job.

Ira T.

Jake came when scheduled with a helper. They did routine HVAC service at the price quoted, including getting me new filters. Jake recommended some repairs and options for addressing the problem I knew I had. They cleaned up before leaving. On schedule, and on budget; hence my high rating for Steve's.

Heather P.

The service was fine, however at twice the price. I will definitely go somewhere else next time.

John B.

Called Steve's Plumbing to schedule a simple shower valve replacement job. Representative showed up and quoted the job as over $740! He went on to explain that Steve's Plumbing charges $500 an hour! Apparently, my fault for not asking when I booked the service. Cost me $31 to cancel Steve's Plumbing. Called another Kona plumber who charged $225 for the same job.

Nikki C.

I will only use this company after trying many other a/c companies. They text to let you know when they will be there. Jake, our a/c technician, was very knowledgable and the whole servicing was affordable. I own a small business in downtown Kona, Hawaii and I highly recommend this company and especially Jake.