Steve's 5 Star Service Cooling, Heating & Plumbing

Evelyn O.

Thank you to Steve's 5 Star Service, for its quick response to our plumbing emergency. Lead plumber, Martin was excellent in terms of his professionalism, expertise, and patience in explaining what the problem was and the options for addressing it. We highly recommend this business to others if you are in need of their services.

Leslie F.

When I called originally because my air conditioner wasn't working, they had no appointment openings for 2 days. However I was grateful when they called back and were able to come out the next day. I was so thankful that Christian was able to fix the problem so quickly. I was so appreciative of how personable and knowledgeable he was.Thank you Christian.

Dun Y.

Steve's Five Star Service really live up to their name! Blake followed through the whole project from coming to inspect the situation, making professional recommendation to the completion of the installation. It's been a few months and everything is still working great. I had a few questions about the system in the past few months and they are very responsive. A few days ago it was raining like cats and dogs and I found some water leaking somewhere in the furnace cabinet. I called Steve's right away and they sent a technician out on the same day. Found out that there was a small crack on my tile roof and water was coming in along the outside of venting pipe. Since the roof was very slippery so the technician said he couldn't go up to fix it right there. So he came back the next morning and sealed up the crack. I'm very pleased with their customer service and the responsiveness. Highly recommended for anyone willing to spend the extra dollars to go for the best brand of HVAC (Carrier) and best customer services in the industry!

Harmony C.

I can't recommend Steve's Five Star enough! I run a small business in Glendora and have been looking to replace my previous HVAC people for a while now. The last company I used missed two appointments causing my filters to be far overdue for a change. I decided to call Steve's and they were quick to help and get me on the books. Mario arrived on time and was extremely helpful and thorough. After speaking with Mario it sounds like the last company I was using was overcharging me and providing services that weren't even necessary to try to get more money out of us. I can't describe how grateful I am for the honesty. It's so hard finding people who won't try to take advantage of you or try to squeeze every penny out of you. I'm glad the search is over and have finally found a company I can trust!

Mikael C.

This guy named Doug from Steve's Five Star did such a great job on my AC. He also worked on my heater earlier this year. I specifically requested him to take a look at my AC; he is that great! His customer service was 15/10! Definitely knew what he was doing. I highly recommend him. Thanks a lot, Doug!

Jam L.

Steve's 5 star showed up the next day and replaced our AC Capacitor. That took care of our non cooling 3 ton Carrier AC system. Overall our AC system was down for less than 18 hours in the middle of a 100 degree mini heatwave. Thanks for the speed and professionalism!

Steven E.

Anthony came over and helped us with our issue. He was professional, well informed, and friendly. Thank you guys.

Charles P.

My heater suddenly was not working and needed someone to fix it immediately. I searched through Yelp for the best possible service in conjunction with having the best competitive price. I saw Steve's Service on Yelp and at first was hesitant to use them due to only having 3 reviews. However I took a chance with them. Their customer call center was very friendly and easy to talk with. Scheduling and rescheduling was very easy to do. They price again was competitive with no hidden charges.

I had Douglas as my service rep who called ahead of time to give me a heads up on his arrival time. He was very friendly, respectful and also very kind. He showed me all the parts of the heater, educating me on what each thing does. He also showed me the issues which he quickly resolved. His goal was to help me to save money and not spend money on future problems. I highly recommend using Steve's Service and will use Douglas again!

Christine S.

Martin arrived in a very timely manner and figured out the problem right away and fixed it. Was excellent service and would recommend this company and Martin Highly for your plumbing needs

Anson M.

Great service at a good price. Rich came out and made my AC blow cold again. He cleaned up afterwards. I would definitely recommend Steve's.