Steven Stadterman Plumbing & Heating

David B.

I hired Steve on a fixed price of $750 to file my County plumbing permit and facilitate the inspections. In addition, he would provide on site consulting services for $100/hour. I performed the plumbing installation myself. He came out on 2 occasions for consultations so I paid him a total of $950. It took him over a week to schedule the rough in inspection. I failed the rough in due to non-compliant fittings on my toilet lines that he specifically directed me to use during one of the consultations. When I fixed the fittings and tried to schedule the follow up inspection, he went AWOL. Steve refused to answer calls or text messages. At one point I phoned him from a different line and he answered, said he was busy and hung up on me. After nearly two weeks of this, I asked him what I needed to do get this done. He responded: $500 cash, or get someone else. After contacting 5 other plumbers, I had no choice but to pay Steve and get the inspection done. The County Plumbing office was of no help in resolving this issue. I paid him a total of $1,450 for no more than 6 hours of work. When I confronted him about our agreement, he said ""what agreement?"".

Paul C.

It's December 26, 2017, the day after Christmas, and the temperature is 20F. Our heating went out a few hours ago. Steve came over at 7pm without complaint and fixed the problem immediately, expertly, and with good humor. Thank you, Steven, you saved us from frostbite and misery.