Steve Moore Quality Air

Mark J.

This is an outstanding company. I called them and we set a date for them to come out. Mr Moore and his assistant were prompt and on time. They were friendly and helpful. The service was performed in a professional manner and they helped clean up afterward. Mr Moore is a local Carlsbad resident. Please consider him for all your heating and air conditioning needs!

Leanne M.

So I know that reviews are usually for work that is done, but this is actually for work that Steve *didn't* do for us. Let me explain . . . .

We're in escrow for our house, and our realtor recommended we contact Steve for some repair work since he had done some work for another client of theirs, who said he did an excellent job. The home inspection revealed that our furnace is mounted on wood blocks, and the new buyers wanted the blocks removed since their inspector said that it was a safety/fire hazard. I contacted Steve via email last night when I got home from work, and he called me back less than fifteen minutes later. He explained that it definitely wasn't a fire hazard and was, in fact, the normal way that furnaces used to be mounted for older homes like ours (which is fifteen years old). He also explained that changing out the mounts to metal ones could disrupt the alignment of the system and cause the A/C to not work as well.

I asked Steve if he could reply to my email so I could get this all in writing to show to our buyers and their realtor, and he immediately did so. We're still waiting to see if we need to do the work, and, if we need to, we will definitely go with Steve.

My rating is thus not based on the work he did, but on how honest he was with us and how generous with his time. He could have just done the work and charged us for it, but instead he took the time to call me back immediately and thoroughly explain the situation. I was also impressed that he took the time to put all of this into an email so I could share it with the realtors.

Thank you, Steve!

Mrs. C.

Steve just completed a furnace and AC install for us. What a find he is! Like others, based on reviews I gave him a call.
Communication was excellent from the first call I made to set up the walk through. He was very thoughtful in determining and recommending the appropriate equipment for our home.
Everything was installed to perfection. He definitely knows his profession. 100% satisfied customer.
Steve is an honest businessman who stands behind his work. They don't make them like this guy anymore. Call him. You won't be sorry!

Andrea H.

They did such a good job! Steve came out to quote what we thought would be a good solution to one room of ours always being hotter/colder than the rest of the house. He ended up coming up with an even better (and much cheaper) option. He did a great job, highly recommend!

Heather F.

Awesome service! Steve is trustworthy, efficient, proficient, and kind! I will hire him for any of my heating or air needs!!!!

Janice H.

Excellent service, changed out thermostat and cleaned heater filter. Quick, reasonable priced, offers senior discounts too.. Will use in future for Aircond. Service too. Thanks Steve.

Evie F.

I am so happy I found Steve and will never consider using anyone else again. Along with servicing my existing mini-split, he just installed another one for a very reasonable price. I had a miserable experience with a well known large HVAC company, and was very discouraged with their lack of honesty, price, and follow thru. Steve is always dependable, an expert at his craft, and willing to help in any way he can. More than a 5 star guy!

Melissa B.

I called Steve after trouble shooting with Nest when my thermostat stopped communicating with the HVAC system. He was able to work in a visit to my house after another job and figured out the source of the problem pretty quickly. His charge was very reasonable and based on the amount of work that needed to be done, opposed to a set service call rate. Steve and his employee that accompanied were professional, clean, and honest. As a real estate broker, I would highly recommend this company to my clients, and to anyone needing HVAC related repairs or installation.

Tish R.

Steve Moore is so conscientious! I called Steve on a Saturday, and he called right back on the weekend, when everyone else is closed. Then he called me again first thing Monday mornings from the warehouse and said he had my furnace control board ready for me. His prices beat 3 other North County heating/HVAC companies, and his professionalism and quick response won my business as a loyal customer. I'd give Steve Moore 10 Stars if I could!

Sabiha P.

Steve just installed a burned out motor in my heating unit.
He was on time, professional and kept me informed through the process of ordering the part and finishing the job. He was also very accommodating of my schedule. He is quiet and thrust worthy and I recommend him highly without reservation.