Stephen Plumbing Services

Shannon T.

My hot water heater randomly stopped working even though it was only two years old. They were able to come within the hour and replaced the broken part when all other companies didn't answer or wouldn't be there until the next day. Great service!

Francisco T.

I'm really glad to have found Stephens Plumbing.
My old bathtub started leaking a few weeks back. I called a few plumbers that I found on Yelp and found the following:
- Some charge a few hundred bucks just for showing up.
- The ones that don't have this surcharge will cost you dearly. I tried getting a free estimate from another local plumber and they gave me a $2000+ estimate for fixing the leak - that is $550 for an initial assessment (cutting the sheet rock on my wall) and another $500 - $1000 to fix either the faucet or replace the drain. And after that I'll have to call another contractor to patch up the sheet rock.

Also, I live in a townhouse with really high ceilings (10+ feet) and when I explain my situation a few plumbers I called said they can't do it because that's too high.

So I called Stephens plumbing and he showed up the next day, on time. He assessed the problem and decided the leak is minor enough; he jumped into my bathtub, checked the pipes, ran some tests, got a little wet, tightened a few things, and said he's not sure if that will fix the problem because he didn't any smoking gun evidence of a leak. He said let's try if that works. If it doesn't, and he'll come back.

It's been more than two weeks and so far I haven't had to call him back. I appreciate his honesty, and his willingness to put the customer first. His estimates (if he had to open the sheet rock) are also substantially lower than the $2000 the other plumber quoted me.

Thank you Stephens Plumbing for your work!

Kathy B.

Mark helped us out in a pinch and went the extra mile to take care of an 'emergency' situation just prior to the holiday. I called the people we usually use, no one would help but Mark went out of his way and was more reasonable than the company we usually use. I would do more than 5 stars if that were possible. Fantastic work!!!!!!

Ester S.

Awesome plumber! They arrived promptly, worked quickly and was incredibly helpful. They fixed 2 toilets and sink. Stephen is honest and his rates are great. I will use them everytime i need a plumber.

karen f.

He was here in about an hour from my call about a faucet he had repaired in January that was starting to drip. He fixed it at no charge! He also provided me with excellent answer concerning two items I was look at, instant hot water heater and whole house water filter. He will be the first person I will call when I need plumbing help.

Ed R.

Called that morning with a clogged kitchen sink. They said they would be there between 9 and 11 and showed up right at 9. Fixed the issue, triple checked everything and they were on their way for a very reasonable price. Also gave me some good advice on my other plumbing concerns.
Professional, courteous, excellent service. Good people.

Susan B.

Called Caccia on Friday night and hadn't heard back so I tried Stephen Plumbing by Saturday afternoon. Mark Stephen picked up the phone while he was at lunch in a restaurant. I had a leak under my kitchen sink and needed help. It was Memorial Day weekend and I didn't want to be stuck without a kitchen. Mark asked if he could call me back in an hour after he was done eating. He promptly called back and was at my house in another hour and fifteen minutes. He diagnosed the problem quickly and made repairs in a flash. He was in and out in under thirty minutes. I was a happy camper! Mark Stephen saved the day! Easy peasy and at a fair price for pro help.

Tristan Day V.

Stephen plumbing was absolutely fantastic! We called them after getting screwed over by another plumbing company. After being told we had to jack hammer up our entire bathroom floor, Mark came by, assessed the situation, showed us why & how the other company was wrong. He also gave us an incredibly reasonable estimate. He was flexible, funny & kind. When he came back to do the work, he was professional, efficient & fixed the problem immediately (no jack hammering!). And his bill came in lower than his estimate- I couldn't have asked for more. We will be trusting him with all of our plumbing needs & feel lucky to have found him. Thanks Mark!

Tiffany L.

One night our kitchen sink started leaking (the pipe under the sink) non-stop after running the dishwasher. After that, any water we ran down the sink (on both the left and right sides) caused the pipe to leak immediately. It was dreadful!

The next day, I called our normal handyman but he was not able to come for 2 days and after calling 3 plumbers (all of whom either were hard to reach or were fairly rude/prideful on the phone), I was SO relieved to reach Mark Stephen.

It was so nice that he was willing to come that day, even though I had to leave work early... i was over the moon to hear he would fit me into his schedule the same day.

He taught me how to use the garbage disposal (I had been using it wrong all these years), took the time to explain what the 2 issues were (clogged sink and loose pipe), and then fixed both issues in perhaps 15-20minutes (i wasn't really timing him, but it seemed really fast). He was very knowledgable, humble but confident, and I appreciated his help! Highly recommended.

I will definitely share his name with all my friends!

Grace H.

My kitchen sink kept filling up with water every time I did the dishes. The water would go down incredibly slow. I called Stephen's plumbing services and they said they could come right away. They fixed it in 10 minutes! Mark was the main plumber and he explained what happened to the sink and gave us some tips to avoid this issue again. Great service and very friendly. I would definitely recommend this company to my friends.