Stellar Home Services

Tim P.

Called late Tuesday night with a dead water heater got Paul on the phone. Set up a replacement for the next day. Cody showed up neat and on time. Inspected my water heater (it was a known lemon designed whirlpool). Drained and removed it. Replaced it with the new model in a quick and orderly manner. Took less than an hour. I've used Stellar before years ago and the service was great. On time, no hidden fees or up-selling. Great Job!

Valerie S.

IT'S NOT HOW YOU START; BUT INSTEAD HOW YOU FINISH!

I was really looking forward to experiencing the same quality and care the reviews stated, but instead something different.

Paul scheduled a specific date and told me he needed a 5 hour window. I figured he would be at my home within the time frame he gave me unfortunately for me and my super busy schedule he was late, not only late - but forgot to call & notify me. After much attempt I finally got in contact with him. He mentioned car trouble. Car trouble? I thought. I was okay with car trouble but not okay with not getting a phone call. I already had so much to do and it required me to leave my home. None the less, Paul said he would have a guy out - so my husband and I waited... and waited...and waited.

We were beginning to wonder where this person was - when suddenly we heard our doorbell. Outside our home was a young man named Juan. We greeted him and escourted him to our water heater. He looked it over throughly and went straight to work. He was friendly and knowledgeable which was pleasing to us. He gave us insight on what the issue was and also offered extended ways to maintain the water heater we had. We got a little more into conversation and realized it was his ""day off"" and because Paul was in a pickle he called onto his fellow employee to handle our situation. I was pleased with the service and my husband and I felt convicted that we were so upset at the situation, when really this company could have just re-scheduled. Instead this young man stepped in.

As he left, I gave him some goodies due to being a pastry chef and thanked him unconditionally. I then recieved a follow up call from Paul; he was very apologetic. After everything had taken place I could see how this company deserves great reviews. So here I am, a very happy woman, blessed and amazed at what this experience has taught me.

Patience, understanding, compassion, grace, but most of all Forgiveness!
Thanks Stellar Home Services for everything!!!

Mike E.

Snow birded in and had SW Gas come out and relight everything. Everything worked for half an hour. Hot water heater went out. We tried, but could not restart it. I called out SW Gas and they came out and restarted it. Half hour later, it was out again. I called SW and they gave me 3 companies to call. None were close to me. I found Stellar on-line and called. Paul, the owner answered. I gave him the symptoms and he gave me three choices. I said I wanted to replace the tank and then he asked me what brand I wanted. He could get it but it would take longer - about an hour or so. He suggested another brand and I went with it. He pulled up early and was out in 30 minutes. All business. Disconnected the old tank, installed the new one, cleaned up and settled up and they were on their way. They never stopped working and Paul's helper ran the entire time he was here. I've owned rental houses and apartment buildings for 30 years. I have never seen such service. I was amazed.

Do yourself a favor and call Stellar. You will be doing yourself a disservice if you hire anyone else.

James O.

Great service and completely accommodating! Water heater busted and needed to be replaced. Juan came out and completed the work in a timely manner. He left the area clean and explained everything that was done. If I have plumbing needs in the future I will be giving Juan and Stellar a call!

Matt E.

I panicked after waking up to find my hot water heater leaking all over the garage. I called up the number on the existing water heater and was quoted an outrageous amount for repair. Frustrated, I begin searching on Craigslist, found a listing by Paul and hesitantly gave him a call. Stellar was able to come out the same day, AND quoted me HALF the price of the other place. He displayed the utmost professionalism every time I spoke with him, from the initial phone call to shaking his hand upon departure. He arrived when he said he was going to, completed the work in a very efficient manner, and the price I paid was exactly what I was quoted. I could not be happier with their work and will without a doubt contact them again for any future plumbing issues in my house. Thanks Stellar, you guys are amazing.

Alexandra N Joshua S.

Our water heater busted on Friday at 3:30 p.m. We called our home warranty, OneGuard, and Stellar Home Services came out to our house on Saturday afternoon!!!! We were so grateful that we didn't have to wait until Monday for someone to come. They called to give us an estimate of when they'd be here; they were a little late, but called again to give us a more precise time. They arrived and spent less than 30 minutes replacing our water heater. The guys were nice and friendly, but went straight to work. They came, did their job efficiently, and left in no time. We would definitely recommend their services to anyone else!!! Thanks Stellar Home Services! Keep up the good work and customer service!

Neal S.

Paul and his crew from Stellar Home Services just left after replacing my water heater. I could not be more pleased with their service. He called when he was about 20 minute away, and got here right when he said he would. He came with two other technicians. The old water heater was out and the new one was being filled almost before I knew what was happening. They were very efficient and all 3 worked very well together. They were done in under 45 minutes. The area was cleaner than it was before they got here. Great job, Paul and team!!

Gulshan M.

Paul, the owner of Stellar Home Services replaced a water heater for me. He was on time as promised. He called when close to the house. There were 3 technicians on the job. They quickly and efficiently completed the job, cleaned up the job site and left. I was impressed with their work. Their price was reasonable compared to other bids. The quality of work was excellent. I recommend them to anyone who needs plumbing or any other work.

Eric H.

The guys from Stellar were great! We needed a new water heater and they were in here quick, and had the old one out and new one connected in no time. They came with a crew of four to get the job done quick and efficiently. I would definitely recommend them to a friend.

Thomas M.

We were looking to upgrade our hot water heater to a high efficiency model but wanted to make sure we used a quality contractor for the installation. After reading lots of reviews we ended up calling Paul at Stellar Home Services. Paul was able to get the exact model that we had researched online and for a much better price. He and his crew arrived on-time and were very professional. They cleaned up after the install and made sure we new how the new unit worked. We're really glad that we ended up using Stellar, and will definitely recommend to friends and family!