Stellar Home Services

James Y.

What a great experience! Stellar came out and replaced my water heater yesterday. The scheduling process was very easy and they were able to find a time that would fit in with my work schedule. Both of the technicians were super polite and professional. They explained what they were doing and completed the removal of my worn out water heater AND the installation of my new water heater in just about an hour! I will definitely call them again for any issues that come up in my home! GREAT JOB GUYS!

Jeremy L.

Stellar replaced the water heater at my house several years ago. Paul (the owner) & his crew showed up on time, and installed the new unit for a very competitive price (which I'd gleaned from the co's frequent listings/postings on a certain c-list website we've all heard about). They also brought the unit up-to-code by brazing in a hard-piped drain line, for a fairly nominal up-charge.

The 6-year (manufacturer's) warranty ""documentation"" seemed a bit cheesy, in that someone from Stellar simply hand-wrote the install date on a sticker placed atop the unit, but I can't fault them much for that, and in fact recently had them install another Bradford White unit at my girlfriend's home in Gilbert.

Michelle F.

OMG! Stellar Home Services...can't say enough good things. My water heater started leaking around 8am. I called another company who quoted me almost $1400 for a 50 gallon water heater!! Seemed very high, so I called Stellar based on a friend referral (which I should have done first).

Gave me a quote over the phone and had someone here within 3 hours. Took them 45 minutes, if that, to remove, install, and clean up. Seriously, left it cleaner than they found it. End price, everything included was $650, less than half what the 'other guy' was going to charge. I will definitely call again when we need repairs.

THANK YOU!

Chris M.

Stellar Home Services of Goodyear AZ was absolutely outstanding. Their customer service was through the roof. I had a toilet in the upstairs bathroom of my rental in Glendale AZ leak and go down through the wall and come out in the downstairs bedroom. I had another person come out and give me a bid, said I should contact my insurance company because I it was going to cost between $2,000 - $4,000. He never sent me an invoice. I got a second opinion. I contacted my Home Warranty company, One Guard who referred SHS. The work was done quick and it only cost me $400. The other company tried to screw me. Apparently that company, according to Yelp reviews have done that with other people. I highly recommend using Stellar Home Service as you will not be disappointed. Great work and most importantly, they are honest.

Tim P.

Called late Tuesday night with a dead water heater got Paul on the phone. Set up a replacement for the next day. Cody showed up neat and on time. Inspected my water heater (it was a known lemon designed whirlpool). Drained and removed it. Replaced it with the new model in a quick and orderly manner. Took less than an hour. I've used Stellar before years ago and the service was great. On time, no hidden fees or up-selling. Great Job!

Valerie S.

IT'S NOT HOW YOU START; BUT INSTEAD HOW YOU FINISH!

I was really looking forward to experiencing the same quality and care the reviews stated, but instead something different.

Paul scheduled a specific date and told me he needed a 5 hour window. I figured he would be at my home within the time frame he gave me unfortunately for me and my super busy schedule he was late, not only late - but forgot to call & notify me. After much attempt I finally got in contact with him. He mentioned car trouble. Car trouble? I thought. I was okay with car trouble but not okay with not getting a phone call. I already had so much to do and it required me to leave my home. None the less, Paul said he would have a guy out - so my husband and I waited... and waited...and waited.

We were beginning to wonder where this person was - when suddenly we heard our doorbell. Outside our home was a young man named Juan. We greeted him and escourted him to our water heater. He looked it over throughly and went straight to work. He was friendly and knowledgeable which was pleasing to us. He gave us insight on what the issue was and also offered extended ways to maintain the water heater we had. We got a little more into conversation and realized it was his ""day off"" and because Paul was in a pickle he called onto his fellow employee to handle our situation. I was pleased with the service and my husband and I felt convicted that we were so upset at the situation, when really this company could have just re-scheduled. Instead this young man stepped in.

As he left, I gave him some goodies due to being a pastry chef and thanked him unconditionally. I then recieved a follow up call from Paul; he was very apologetic. After everything had taken place I could see how this company deserves great reviews. So here I am, a very happy woman, blessed and amazed at what this experience has taught me.

Patience, understanding, compassion, grace, but most of all Forgiveness!
Thanks Stellar Home Services for everything!!!

Mike E.

Snow birded in and had SW Gas come out and relight everything. Everything worked for half an hour. Hot water heater went out. We tried, but could not restart it. I called out SW Gas and they came out and restarted it. Half hour later, it was out again. I called SW and they gave me 3 companies to call. None were close to me. I found Stellar on-line and called. Paul, the owner answered. I gave him the symptoms and he gave me three choices. I said I wanted to replace the tank and then he asked me what brand I wanted. He could get it but it would take longer - about an hour or so. He suggested another brand and I went with it. He pulled up early and was out in 30 minutes. All business. Disconnected the old tank, installed the new one, cleaned up and settled up and they were on their way. They never stopped working and Paul's helper ran the entire time he was here. I've owned rental houses and apartment buildings for 30 years. I have never seen such service. I was amazed.

Do yourself a favor and call Stellar. You will be doing yourself a disservice if you hire anyone else.

James O.

Great service and completely accommodating! Water heater busted and needed to be replaced. Juan came out and completed the work in a timely manner. He left the area clean and explained everything that was done. If I have plumbing needs in the future I will be giving Juan and Stellar a call!

Matt E.

I panicked after waking up to find my hot water heater leaking all over the garage. I called up the number on the existing water heater and was quoted an outrageous amount for repair. Frustrated, I begin searching on Craigslist, found a listing by Paul and hesitantly gave him a call. Stellar was able to come out the same day, AND quoted me HALF the price of the other place. He displayed the utmost professionalism every time I spoke with him, from the initial phone call to shaking his hand upon departure. He arrived when he said he was going to, completed the work in a very efficient manner, and the price I paid was exactly what I was quoted. I could not be happier with their work and will without a doubt contact them again for any future plumbing issues in my house. Thanks Stellar, you guys are amazing.

Alexandra N Joshua S.

Our water heater busted on Friday at 3:30 p.m. We called our home warranty, OneGuard, and Stellar Home Services came out to our house on Saturday afternoon!!!! We were so grateful that we didn't have to wait until Monday for someone to come. They called to give us an estimate of when they'd be here; they were a little late, but called again to give us a more precise time. They arrived and spent less than 30 minutes replacing our water heater. The guys were nice and friendly, but went straight to work. They came, did their job efficiently, and left in no time. We would definitely recommend their services to anyone else!!! Thanks Stellar Home Services! Keep up the good work and customer service!