Stellar Home Services

Ralph E.

Had Stellar come out as part of home warranty work to replace the garbage disposal. The front office (owner?) Paul is not trustworthy and doesn't return voicemails. I wanted to upgrade the disposal and pay the difference, quoted me $450 to upgrade to a disposal that costs $330 off the shelf at Lowe's/Home Depot. He said no other options existed, despite other contractors and stores having options.
He also lied about the cost to do the work to the home warranty people so they would only give me $90 if I wanted to cancel the work and have someone else do it (should have been ~$200 according to the on site guys). Super shady business practices. Lastly, it took 9 days for them to replace the disposal, refusing to upgrade to anything other than what they had in the truck.

Why two stars instead of one? The guys performing the work were good, very friendly and moved quickly. Unfortunate that the front office doesn't share the same ethics.

Ian J.

Andrew was not helpful at all. Could not even tell where the leak was coming from. I had to show him the second day her came out. Was very dismissive to my wife the first day. This company did not seem to want to help at all. They told me they would have to drill into concrete on the inside of my home. It seemed like they were trying to make the job bigger than it really was to get more money. I had another plumbing company come out the next day. Anthony's plumbing and fixed the pipe with no issue at all.

Amit B.

Juan and his assistant did an excellent job installing my new water heater. Friendly, professional, and quick

Kelly B.

Arrived on time
Were professional and friendly
Knew exactly that they were doing
My warranty company send them out to replace my disposal. They had one in the truck already and were done in less than 20 mins.

Sean L.

Matt and Andrew came out to fix my ceiling fan and found the problem right away. Very professional and knowledgeable. Will use stellar home services again.

Nikki K.

My hot water heater failed and I didn't notice until it was leaking. I sent a message to my home warranty company on Saturday and Paul contacted me on Sunday to confirm and appointment on Monday between 8 and 12. Two wonderful men arrived, explained to me the process and additional charges due to a difference in specifications. The additional cost was understandable. They replace my water heater immediately and left everything spotless. They also observed a mold issue and placed me in contact with a company who could come out within an hour to evaluate the issue. I would highly recommend this company to service my needs again if needed. Thank you so much!!

Lyle S.

Installed a light fixture, Nicked and dimed me after the work was done on an easy install job, (after they gave me a bid over the phone). Make sure they honor the bid if you do use them. I just felt it was unprofessional and I'm not a fan of bait and switch operations.

Andrew L.

Our water heater was acting very odd, so my landlord setup an appointment with Stellar Home Services. I was in contact with Paul thought that same day, and he was trying really hard to get me squeezed into the schedule for the day. Late that afternoon Paul got back to me stating that he was really sorry but wasn't going to be able to have anyone come out, but because he get sorry that we didn't have any hot water he put me on the schedule for an early morning appointment on Saturday and wouldn't charge us the after hours rate! Andrew showed up Saturday and promptly found a short in the control box. After replacing it he took pictures of the serial number and the control box saying if needed they can order new parts and have them sent to us, then we could ccsll and schedule a time to have them installed.
All things considered, I was very impressed with the crew at Stellar Homes! I would highly recommend Paul and Andrew to you.

Maddie K.

Andrew came out on the fly to replace my kitchen sink faucet. He was extremely professional, knowledgeable and so very kind. His customer service and work was pronominal and I couldn't have been more satisfied. A few days later I decided to upgrade my master bathroom shower head, and without a second thought I dialed up Andrew. Once again, his continued professionalism and craftsmanship went above and beyond my expectations. I cannot rant and rave enough. If you need work done, call Andrew!

Michelle M.

Andrew came out to diagnose a plumbing leak. He was polite and assessed the root cause fast. I was impressed with his thought leadership, and input for a resolution. Keep up the great work Andrew!! Highly recommend Stellar Home Services.