Steele Bros Heating

Sherman H.

Thanks to Nick, my water heater conundrum was quickly solved. I unfortunately came to learn that the people who sold and installed my new water heaters actually lied about me needing them. Rather, my issue was the high water pressure causing the heater's valves to release pressure. Nick promptly reduced our water pressure and also helps me to do routine troubleshooting on my boiler/radiant heat system. I appreciate their honesty and willingness to share their knowledge with me.

Darin R.

We have purchased and serviced our furnace and AC unit from Steele Bros, and have always been happy with their service.
Our heater was out yesterday (18 degrees outside) and the tech was able to be there within an hour. Diagnosed the problem as a bad ""hot surface igniter"" for which he had a replacement with him in his truck.
$80 for service call and $175 for the part. $255 total for less than one hour.
I looked up the retail cost of the surface igniter, $15 retail. So a markup of 11x cost.
I'll find someone else from now on.

Melisa K.

WOW... not sure if the guy who installed my new furnace and A/C unit is based out of this located, but his name is Tom S. By far the BEST EVER!!! I had my units installed in August and I wrote a review for him. I had an issue with turning on my AC for the first time this season he answered my call and was able to stop by my house within 15 minutes to walk me through one simple step. I feel like I was well taken care of and looked after. He didn't make me feel like I was a bother to him at all.

Pawan K.

We got our Steam Humidifier install by Steele Brothers. Our three kids were finding it hard to breathe during night but as soon we got our steam humidifier it made so much difference.We would like to thank Mauricio, Adrian and Oswaldo. They were very professional and did a great job installing and explained to me how it works and about the maintains.
Thanks much!

Pawan Bali

M Z.

Turned my heat on this morning for the first time this season, or I should say I tried to turn it on. No love. Called Steele Bros emergency hotline and spoke with their on-call guru, Matt. Awesome interaction! He was able to walk me through resetting my furnace over the phone, saving me the cost of an emergency house call. Thank you, Matt, from the bottom of my cozy warm heart!

steve f.

We have a 6 mos old house, and Steele Bros has been here 4 times now to ""fix"" our brand new air conditioner. We have a warranty, and therefore it takes 1-3 weeks to get the here each time. We've asked for it to be replaced, and this time they sent their expert service repairman - who just happens to be the rudest and most cantankerous man I've ever met. Bottom line: this is a company that doesn't stand by their work and I'm doing every thing I can to convince the home builder to replace them. Once the warranty issue is resolved I'll never use them again.

Elizabeth C.

Three months ago, Steele Bros. Heating installed whole-house humidifiers on my two furnaces, as well as electronic thermostats/humidistats. After only three months, the drain hose in one of the humidifiers clogged up from hard water and the unit overflowed and flooded my basement. Fortunately, the electronic module for the thermostat/humidistat was mounted on the other side of the furnace, away from the water that was pouring out of the humidifier unit. However, on my second furnace, the Steele Bros. Technician had mounted the electronic module directly below the humidifier unit containing the water pan and potentially problematic drain hose. A disaster waiting to happen since water and electronics do not mix well! The Steele Bros. Technician who was here today charged me $164 for the half hour it took to relocate the electronic module to the other side of the furnace! (This was the discounted rate since I had purchased their ""Gold Service Plan."" I do not think I should have been charged to correct the original technician's mistake!
Additionally, one of the thermostats has been repeatedly displaying error messages saying it has lost communication with the system, and the technician's only comment was that he doesn't know how that thermostat communicates with the system but it seems to be working now.
I have not found Steele Bros. to be very responsive to multiple problems with a new installation. I would not recommend them.

Katie C.

After becoming increasingly frustrated with the service techs from the company that originally installed the extensive and sophisticated (8500 sf) snowmelt system at our home, I reached out to Steele Brothers HVAC in early December. I spoke with Dave Donahoe, the company owner, and he arranged a complimentary appointment to meet me at my home with several of his team members who are certified and well versed in residential and commercial snowmelt systems. Within 10 minutes of the Steele Brother's team arrival and review of my system, I knew I had finally found knowledgeable technicians who truly understand all the components of a snowmelt system. Kevin and Steve went through the various settings on my system, set them appropriately (as many of them were not set correctly by our former HVAC company) and took the time to go through each setting with me to be sure I understood them. Kevin and Steve then proceeded to run my system through several tests, inspected my snowmelt boiler for gas leaks (which we had experienced in the past), and verified through multiple tests that our boiler and our Tekmar snowmelt controls were in sync and effectively communicating with one another. Dave and his service pros were at my home for about an hour and accomplished more for me in that one hour than what was ever accomplished by our former company over the course of multiple and more lengthy service calls.

After the visit from Steele Brothers HVAC, we experienced two snowfalls during which our snowmelt system worked efficiently and perfectly. An added and unexpected bonus was that after each snow fall, Dave Donahoe called me to verify that our system functioned as desired with no issues.

Steele Brothers HVAC has provided me with outstanding service. I am elated to have found such a knowledgeable, professional, and experienced local HVAC company that I am confident can effectively service and maintain my snowmelt system. I highly recommend this company.

Ben F.

Absolutely love this company!!!!!

Not only is Chris extremely knowledgeable, he is honest, trustworthy and safe. I use Steele Bros exclusively and could not imagine having another HVAC company in my home.

Do not hesitate to call these guys, you can trust them inside your home.

Bradley G.

I want to start this review by saying that these are GREAT PEOPLE and they did fantastic work for us! I'd use them again and would recommend them to friends and family!

I worked with Steele Brother's to install our air conditioning unit on top of our existing furnace. From the salesperson to the installers to administration, everything at Steele Brothers is top notch! They are professional, conscientious and committed to you being happy with your system!

As is always the case with big home improvement projects, especially ones that are retrofitting to an old house, there were some issues that arose throughout and after the project. These things are not ideal, but they are also part of the process of home improvement. What sets Steele Brothers apart, is that they responded promptly and did everything they could to remedy any problem.

Most companies I've worked with have essentially disappeared after the work was done, and it's almost impossible to have them come back out once they pass inspection. Steele Brothers definitely WENT ABOVE AND BEYOND, to make sure we got the problems fixed and that we were happy with the work.

I can't recommend the team highly enough - from Mauricio to Justin, and everyone in between, this is a great company!!