Steadfast Plumbing

Larry L.

You may have seen my review of Mr. Rooter. I ended up calling Steadfast and am VERY glad I did.
Steadfast made me a next day appointment. All of the crew were clean, in uniform, and were very professional.
Omar and crew went above and beyond to show me the inside condition of my pipes, while explaining to me what I was seeing on the video screen. His honesty and transparency was very refreshing.
Nobody enjoys spending money, especially if it's involving plumbing issues, because IMO, you don't get that tangible feeling for the money spent. However, not only did I get an honest and extremely fair quote, there was no efforts made to upgrade me, or sudden surprises, or a supervisor named Joe Flores coming out to put the screws on me. I paid what I was quoted, and as strange as this may sound, it was almost a pleasure to part with the money we paid them.
If you are considering whether or not to use Steadfast Plumbing and Rooter, I can't say enough about how much I appreciate Omar and his crew taking the extra time and care to ensure my plumbing questions were answered. Give Steadfast and Omar the chance to earn your business and they WILL!!
I highly recommend Omar and Steadfast. They did what they said and they said what they did. I now have a plumber that is reliable, honest, fair, and competent. I will recommend them to anybody, anytime. Great job, and Thank you guys.

Steve R.

I called Steadfast Plumbing & Rooter this morning to clean out my backed-up kitchen sink. Horacio Rodriguez showed up an hour later and immediately addressed the issue...he recognized it would take more advanced methods to clear the blockage. He and his team diligently stayed with the process until all blockages were cleared...they did a fantastic job and based on the level of service provided, they were fair and reasonable. In addition, they took all efforts to clean-up around the sink and floor. Horatio and his team are great...ask for them when requesting service.

Jessica F.

After my disabled grandparents were scammed by Ritz Plumbing & Heating a.k.a. Jet Plumbing (see yelp review), I made it my mission to find an HONEST plumber to verify the work that had been done and to help my grandparents find a new plumber they could TRUST.
I called multiple plumbers, but Steadfast Plumbing & Rooter was the first plumber to tell me straight that if I wanted a copy of the video, just to verify what was done on inside of the cleanout that most places would charge, but Omar gave me his word he would come out and try to help us out.
Steadfast made me a next day appointment. The day of someone called to verify they were on the way and they arrived promptly. All of the crew were clean, in uniform, and smelled wonderful; they came in a company truck, so I knew they were from the right company not a bait and switch.
Omar and Jonathan went above and beyond to show us the inside condition of our pipes, while explaining to my grandmother what she was seeing on the video screen and how it would distress her plumbing over time. Jonathan even went up to the roof access to show us the pipes under the house that hadn't been cleaned or lined yet to show us the comparison from the front.
Omar and his crew from Steadfast stayed longer than any of the other plumbers that came and they gave us an education on how to protect ourselves regarding our plumbing.
Steadfast offered a discount on top of the discounts we received from the monthly mailer coupon and senior discount!
If you are considering whether or not to use Steadfast Plumbing and Rooter, I can't say enough how much I appreciate Omar and his crew taking the extra time and care to ensure our plumbing questions were answered and that my elderly grandparents felt they weren't rushed or taken advantage of again, so give Steadfast and Omar the chance to earn your business and they WILL!!

richard k.

Let me start by saying I was up to my ankles in s#*t , I mean literally. What did I do? started going through the Internet one by one calling different rooter companys, I had an appointment and had to leave my house by 5 PM I needed someone to come within two hours. It was 2pm , the House smelled so bad I wanted to throw up. On the 5th company I called which was STEADFAST who answered the phone, a very nice woman said she would get back to me in five minutes which she did. With in an hour Omar the owner of the company came to my house with a helper. He started to try and clear the line he spent over 2 1/2 hours trying but the clog was so bad and my pipes were in such bad shape he could not clear them. I had to leave for my appointment so Omar told me he would return the next morning which he promptly did it at 8:00 AM , at that time he had to dig up and put in a new cleanout and re-line all the pipes. now all is good and flowing perfect , not only is Omar a gentleman he spent so much time on my house to make sure that everything was cleared. the price was fair and he came with 3 trucks and 6 guys and when they left my house you would never know they were there clean as a whistle. If you find yourself like me up to your ankles in Kaka make sure you call Omar you'll be happy you did just like I am.

Bonni M.

Just like others here, I was looking for the cheapest way to unclog my daughter's toilet which seems to have a continuing problem. I found this Valpak $30 deal and called on Saturday. They set me up for Sunday at 9!! Can you believe that??! I did not have to wait til Monday and take time off to wait for them. I honestly did not expect what I received in return. I figured I would get some low life guy come and make a mess while giving me attitude for making him work on a weekend. What I got was Omar, the amazing. Instead of behaving the way I would have expected for a $30 job, he was informative, knowledgeable and very professional. His standards are amazingly high. He offered solutions to solve the problem but was not pushy at all!! We will definitely use him again. May I say that Omar is a very classy guy.

Seth H.

We hired Steadfast to replace our tankless water heater with a tank, repair a pipe leak under the house and replace about 100 feet of sewer pipe. Omar responded right away on a Sunday and completed all this work in less than 2 days. The cost was fair and the work was done in a very professional manner. We are very happy with Omar and team and would highly recommend them.

Wen P.

This is the best plumbing I have ever used. Omar is a great guy. We have hired different plumbing guys for a clog in the master bedroom, but the problem was not solved. This time Omar helped!!! Thanks!

Lito N.

Made an appointment with Veronica yesterday, 05-07-16, appointment scheduled for 05-08-16 between 1030 and 1200 p.m, assured by Veronica that they will call 30 minutes prior to arrival; at 1138 tried to call Steadfast but went to voice mail, about 1147 received a call from Veronica regarding the appointment for 1130 to 130 pm. but corrected her about the time, finally admitted its 1030 to 1200 pm and was assured the guy is coming prior to 130 pm and she will call me before 130 pm., now it's 249 pm and haven't heard from Steadfast at all. Very bad customer service, DON""T EVER DEAL WITH THIS COMPANY, they will just waste your time,
if I can give a NEGATIVE rating that's what they deserve.

Barton K.

I needed a plumber to remove my old sink faucet and install a new one. I saw Steadfast ad in LA Times and called them on Monday afternoon. Confirmed the cost which was very competitive and told them to hold a time the next day to install the faucet which I then went to Home Depot and purchased. I called them again that afternoon to tell them I had the faucet and they scheduled me for the next morning between 8:30 and 10AM. They called me at 9:30 to tell me the plumber would be dalayed. They arrived at 10:50. Their plumber came with a helper. They were clean, polite and efficient. It took them a quick 30 minutes to complete the job.
I highly recommend this plumber for excellent service and low prices.

Rayna S.

We called today for kitchen sink clog problem and were told a technician would arrive between 2:30-4:00 pm. No one showed up and after two unanswered voice messages still no response. We are extremely disappointed have disappointed by the lack of customer service, reliability and professionalism. We are now in a bind to have our sink repaired and could have used another company that was reliable.
As a mom of two small children, my kitchen is vital and we have been screwed by steadfast plumbing. I will be sharing my experience with other local moms and advise against using this company.