Steadfast Plumbing

Sylvia J.

Against my better judgement I tried Steadfast because of the $30 coupon. I was pretty sure it would be an easy job. Right away he started hemming and hawing about problems with the pipe. Much too complicated to fix using the coupon... I sent him away and called Thousand Oaks plumbing. They fixed the problem in minutes. Cost more than $30 but well less than what Steadfast would have tried to con me out of.

J C.

BEWARE, BEWARE.
We had Steadfast come out to clear a drain in my mothers house, Many Gomez said he could not reach the clog even though it was only about 45 feet from the clean out. He then said he would go under the house to check out the problem. Came back saying the main sewer pipe was cracked and leaking. Said the needed repairs would be a main sewer line replacement for half the house. Showed us a price sheet cost was almost $5500. for about 6 feet of sewer line. She did not ok the work. I had a plummer come out that i trust and he went under the house and said the main sewer line was NOT cracked, the line was clogged and it just needed a rooter of the main sewer line under the house. Cost was $300 because they had to remove the toilet to do the rooter job. DO NOT USE THIS COMPANY THEY WILL LIE TO YOU AND TELL YOU YOU NEED A HUGE REPAIR AT AN OUTRAGEOUS PRICE WHEN ITS NOT NEEDED. When i called Steadfast to complain about their con job employee the manager stood behind the employee and hung up on me.

Divad G.

Contacted Steadfast due to water emerging from the soil from our front yard. Manny came within 30 mins and assessed our situation. The main waterline for our home was cracked due to our home being built in the 1960s and the pipes finally gave out. Manny had the best quote out of 3 other plumbers that came and assessed our situation and guaranteed that the job would be done in two days. Manny and Chris started the day of working till 10pm and came back next day at 8am and finished the job by 6pm. They sawed the concrete in the front yard and professionally put everything back in place. I recommend Manny and Chris for the fast, professional and reliable work that they do and providing us with the best quote and fast turn around.

Bruce B.

We had a mainline stoppage that we thought was an easy fix. Unfortunately it was not.

Omar Garcia and his crew from Stedfast went into action and within 30 minutes had diagnosed the problem, gave us options and then corrected the situation within a few hours.

He and his team were very professional, honest and neat. At the end of the job you would never had known they were here. Holes and trenches were completely covered and compacted.

We appreciate there fine work, and highly recommend them.

Thanks Omar!!!

Aditi G.

This is a fraudulent and phony company who are out to con people. My mom called this company because our Kitchen sink garbage disposal was making a noise, there was a flyer in the Valpak for $30 special for cleaning. When the guy came (his name was Manny), he tried to do something, and opened the U-tube, then told my mom to go open the backyard faucet. She did that and when she came back, he put the U-tube back and said that the entire plumbing needs to be changed from the outside to inside, and he has to break the concrete, which would be $450. My mom told him that, that's too expensive and we are not going to go with them, then he said you have to pay $89 for him cleaning the drain, which clearly he didn't do anything. My mom said no I will not pay anything and the guy left.

The next day we called another plumbing company, the guy opened the same U-tube and found a plastic bag in there!!! This plastic bag was brand new, no food residue, and no tears. This new plumber said, it very strange how a bag can get in there and it seems someone put it there. We are confident the Steadfast Plumbing guy put the plastic there to con us into getting more money.

When my mom called Steadfast Plumbing to complain about the plumber, the receptionist (Sandra) hung up on her and my dad two times. Then when my mom was trying to explain to her what happened, the receptionist said ""I don't believe you"". She then hung up again a third time, and we tried calling them again and it went straight to voicemail. She was very rude, and no customer service skill. If you are a legit company, then you should hear the concerns and then talk to your employees to understand the question but this Sandra didn't even want to hear anything.

Stay away from this company, they are coning hardworking residents!!

Java M.

My 82 year old father- in-law recently used Steadfast Plumbing services. Omar, the owner, would not give my father-in-law a copy of the signed quote for plumbing services. Stating something along the lines that it was easier to change later if the owner did not have a copy of the quote. This concerned my father in law, who asked me to come over while the work was being done. When the work was completed and the final invoice was provided, not surprising, there were additional charges added to the bill. When I questioned Omar, he stated additional work had been done and that was why he added additional charges. I asked if he had communicated that there was scope changes, provided specific associated costs and gotten agreement from the customer (which he clearly had not). At this point he started getting upset, crossed out the extra charges, stating he would never do work again for the man. His language and conduct became very unprofessional. He did not clean up after his work, leaving trash on the floor in the house and outdoors. Be careful of his $300 toilet special. This rate is only good if the toilet perfectly fits the first time and your existing water supply hose line is the correct size to connect to the toilet. Any deviation and the extra costs start flowing in.

Sarica C.

I am SOOO happy that I called Steadfast Plumbing. I had been having issues with another local plumbing service who was completely unresponsive so I looked for another plumber. I found Steadfast in a mailer and boy am I happy that I called. Octavio came to the house the same day that I called and not only fixed my issue right away but volunteered to check my crawl spaces and sewer line at no extra charge (my mailer had a coupon). He did great work and was extremely pleasant. What a nice and competent guy!
If I ever have a plumbing issue again, I'm calling Steadfast!

Mariah A.

BEYOND improfessional! A gentleman by the name Omar Rodriguez who claims to be the owner of his company tried to con me into work I DID NOT need for an excessive amount of money. I told him I was a single mother answered all the questions he asked personal and plumbing. After I went with my gut feeling and decided not to go with him. I prompted to go with a different company that gave me a quote for less than half the price. Wouldn't recommend ANYONE to this company! He's a phony and fraud. Don't wish this service upon anyone.

Larry L.

You may have seen my review of Mr. Rooter. I ended up calling Steadfast and am VERY glad I did.
Steadfast made me a next day appointment. All of the crew were clean, in uniform, and were very professional.
Omar and crew went above and beyond to show me the inside condition of my pipes, while explaining to me what I was seeing on the video screen. His honesty and transparency was very refreshing.
Nobody enjoys spending money, especially if it's involving plumbing issues, because IMO, you don't get that tangible feeling for the money spent. However, not only did I get an honest and extremely fair quote, there was no efforts made to upgrade me, or sudden surprises, or a supervisor named Joe Flores coming out to put the screws on me. I paid what I was quoted, and as strange as this may sound, it was almost a pleasure to part with the money we paid them.
If you are considering whether or not to use Steadfast Plumbing and Rooter, I can't say enough about how much I appreciate Omar and his crew taking the extra time and care to ensure my plumbing questions were answered. Give Steadfast and Omar the chance to earn your business and they WILL!!
I highly recommend Omar and Steadfast. They did what they said and they said what they did. I now have a plumber that is reliable, honest, fair, and competent. I will recommend them to anybody, anytime. Great job, and Thank you guys.

Steve R.

I called Steadfast Plumbing & Rooter this morning to clean out my backed-up kitchen sink. Horacio Rodriguez showed up an hour later and immediately addressed the issue...he recognized it would take more advanced methods to clear the blockage. He and his team diligently stayed with the process until all blockages were cleared...they did a fantastic job and based on the level of service provided, they were fair and reasonable. In addition, they took all efforts to clean-up around the sink and floor. Horatio and his team are great...ask for them when requesting service.