Stark Heating & Air Conditioning

Jennifer E.

It's extremely sad that I am having to update my previous good review, after THINKING that we had a good experience, we have now found out that Stark completely LIED to us and sold us not only a $6500 unit, for $14,000... but it's also taken over a WEEK to finally get a hold of someone now that we've got the unit. The thought of potentially having an issue and if we needed someone, it would take weeks to get in contact with them?! ABSOLUTELY HORRIBLE! They did what they needed to do to make a sale, and that's honestly all they cared about doing, as well as ripping you off in the process. Highly suggest doing your research, and DO NOT FALL INTO THE LIES THEY PROVIDE JUST TO MAKE THE SALE!

Su C.

I had stark services come out for $69 to check my AC unit not blowing air. They proceeded to tell me I needed a new unit that it was shot it was a domino effect. First quote was 21,000 the lowest was 16,000 mind you they told me to put a Band-Aid on it would cost you 8000 possibly more. I then called another company which I'll write a review on there to quoted me 6900 said the fan motor was out. I called another company which I will write a review on their came out told me that the board was out and that would cost me 700 and that he could get it up and running that night which he did and it rand freezing cold air for three days until he came out and repaired it and I gave him the job of going ahead and replacing the unit even though I had confidence if he replace the board I probablyDefine with the AC running for a couple years I gave him the job not only because he was honest but to replace the entire unit with a 16 seer 5 ton was going to cost 7200 now you tell me how Stark is a good AC company they should be put out of business !

Chad S.

I had a problem with my a/c because it wasn't cooling. Stark Air arrived on time, but one guy acted like the tech and the other acted more like a salesman. I was told that my upstairs unit had a evaperator coil leak and it was running into the drain pan. The second man tried to sell me a $16K unit option that I could pay $225/mo. for 8 years...NO THANK YOU. I was getting tired of the high pressure sales. I called a friend who owns a Property Management Company (Touchstone Property Mgmt) and he sent his Lead Tech out to check everything out. Come to find out that I didn't have a coil leak upstairs, but a bad compressor on the outside unit. Stark Air sent me a bunch of liars!!!!! Virus or no virus you should be legit and treat everyone right...You didn't for me. I don't trust this company any longer and won't be using them.

John K.

The front office of this business was very empathetic regarding our issue we called about and arranged for their two man team to arrive the next day to help troubleshoot our French drain.

Our yard was always flooding with what was seemingly very much a none functioning drain system since moving in 3 years ago. The neighbor also stated he had been here since the home was built in 2004 and it never drained well.

The Stark crew arrived early and at each stage of trouble-shooting they kept me apprised of the situation. They tried to route a camera through the street side port drain hole but it did not go far at all. once opening up the area, from the looks of it, there had been some extremely shoddy work done at the stage of the original house build or at the stage when the main water shut off valve at the sidewalk was installed or perhaps maintained in later years where they had literally chopped the French drain to make room for the shut off valve housing.

The Stark Team cleared out the line once this was discovered and joined the two ends with a replacement section allowing for the drain to flow for the first time in many years. There was considerable room to place the housing back in, they patched up the hole and for a price worth every penny now that our yard will not flood with the drain functioning as designed.

Highly recommended Stark Team.

Chris B.

They looked after our systems for a couple of years - did a terrible job maintaining them and then tried to sell me all new systems at a ridiculous price. Eventually I switched to Berkeys and I fell they are much more reliable. I think Stark is more interested in selling service agreements and overpriced equipment that actually serving customers

Kevin B.

Company used to be ok, but has sunk terribly. Competence of techs is weak, problems are rarely fixed quickly or by the first tech. Purchased a new hvac system from them in 2018, it has never worked properly, is not working again (no heat downstairs). They fix symptoms but do not fix the root cause, either through incompetence or lack of care. Would not recommend to anyone.

Jo B.

I have had Stark air as my monthly a/c and heating company for 20+ years and it started out very well but seems to have declined each year that I have dealt with them..This year because of one of their maintenance over sights I had a furnace/a/c flood in my house which I am still having issues with attempting to get my house back into order.Had they done a very simple procedure this NEVER would have happened.

Gary C.

We had service to our HVAC system yesterday. To find out that for the past 6 spring season, Stark Air has not been servicing our unit correctly. And for that matter did not properly install the unit in 2012. To fix the issues they caused has cost us over $1000.00 in repairs. We will never rely and/or use Stark service.

Kim S.

Communication, professionalism and integrity are poor. We used them a few years ago and were very please...not sure what happened but their service is no longer good. Very poor experience!

Cynthia B.

BEWARE!!! Had the technician come out because the outside unit quit working. Upon inspection the tech determined that a wire had broken off due to a series of power surges what we recently encountered. Husband asked if he was able to fix it, tech said before he answered he had to go out to truck and comes back with a bid sheet for fixing the current problem along with replacing other unnecessary parts. By joining a club price estimate as low as $375.00 and as high as $1500 if we didn't join. We declined, paid our $75.00 service fee and sent him in his way.
The husband went out with his crimping tool and connector and fixed it in 10 minutes.