Star Plumbing

Lisa D.

I read all the great reviews for this company so I had high hopes of good service. I asked them to diagnose and find the source of a minor leak. While on the service call I pointed out three jobs I needed done (replacing a shower/tub faucet, and replacing a water supply valve and an outside spigot). The plumber discussed with me, took photos and promised to provide an estimate. I did not receive an estimate for a week so I called for status and left a message with the person who answered. Still nothing. Several more weeks went by. I called for status again and left a message with a company rep again inquiring about when I might receive the estimate. Another week has gone by with no response from Star Plumbing. So I am giving up.

Very disappointed in this company -- I don't know what's going on with them but my advice is -- don't waste your time with them. If my three jobs were too small to warrant their time fine -- at least have the decency to tell me so instead of wasting my time. How dishonest and unprofessional!

Laurie S.

I was referred to Star Plumbing by a realtor friend of mind Joan Lovett about 4 years ago. Mark and his crew are the most honest plumbers I have ever dealt with. They do excellent work at decent prices and do not try to rip you off. In fact, one time I bought a whole new shower faucet and handle set and Mark fixed the broken handle and had me take the set back to Home Depot. Best plumbers ever! Six stars.

Catherine L.

Mark showed up on time, fixed the leaks quickly and was reasonably priced.

Allyn A.

This plumber was recommended to me by a friend, so I did not bother to check reviews. Turns out it wasn't necessary anyway. Asked them to replace two bathroom faucets. GREAT service, FAST service, and VERY REASONABLE pricing. Can't say enough good things about the company and about John, who was the service rep who did the job. All around excellent! On my permanent list!

Falasteen W.

OUTSTANDING service!!! So much to say. Water heater broke and we felt it was an emergency. We called Star Plumbing on a Friday night and they responded right away, took our information down, apologized that we were having to go thru such an event late in the day and promised to have a tech call us soon, same day. John called back no more than 10min later. Asked my husband questions about our water heater and asked my husband some questions about the size of the heater, etc. He scheduled the repair/replacement for the next day. He arrived on time and greeted both of us with a handshake. He was so very pleasant. He laid down cloths to prevent water or dirts from damaging the carpet. He was knowledgeable, polite, and was able to answer all our questions. It was such a wonderful experience. Feeling thankful, grateful, and so happy that we received Star Plumbing as a recommendation from neighbors. I now see why the company is highly rated. Thanks to John, again. You are super dedicated and kind!

Jenny M.

We're very happy to have found Mike at Star Plumbing. Honest, fair prices, and dependable service. Our plumbing specialist going forward!

Becki K.

Star Plumbing came to our rescue and saved us thousands. We got a crack in our main stack that caused water damage in the basement. A large, national plumber told us that it would cost thousands to repair and involve tearing up concrete in the basement. Mark gave us a second opinion and showed us the small section that needed to be repaired. He took care of it quickly and far less expensively. Mark also helped by talking through a more recent plumbing issue, letting us know what was going on and getting us in touch with a drain specialist.

Stephen K.

I called about a kitchen faucet leak on Monday, and John was able to come out the following morning. Mark was very down to earth about saving the customer money i.e. drying to diagnose and fix the leak versus just replacing the faucet altogether. John came out and performed excellent and efficient work.

I'm extremely happy with Star Plumbing, and I'll use them again for any future plumbing needs.

Douglas V.

If you are looking for quality work, good price, and people you can trust, then make the call to Star Plumbing. I have been using them for years and just recently called them the day before a washer installation. They made the effort to call me back and understood that if I couldn't get the water turned off, I couldn't get the washer delivered. They were able to work me into the schedule, and actually replace the valves that had locked shut. Thanks to Jason, Mark, and their entire team. They have previously done plumbing jobs in my kitchen and bathroom and also replaced a water heater. ALL were simply outstanding work.

Skip F.

The hotter heater, which was past it prime 23years old, stopped working on a Friday morning of a 32 degree snowstorm. I called 7 plumbers, most with telephone woman who said sorry there is nothing we can do. its not an emergency. I said it freezing and snowing, and they defiantly stated I can't help you. Mark took the call and had the concern and during his busy day made sure someone came out to assure the water was warm again. Jason came out a few hours later and temporarily fix an issue which gave us hot water throughout the weekend. John is here this morning replacing the tank. At this time of Thanksgiving, I am thankful for the consideration, compassion and attention to the customer, as well as their fair pricing. I cannot say thank you enough!