Star Plumbing

Michael K.

Star plumbing, absolutely first class . Service on time very friendly and honest!! cleaned up everything drywall,and wster

Jaymes S.

Very good plumbers at a fair price. We have used them numerous time - including fixing other plumbers bad work.

JPS - Burke

S K.

All the reviews are correct - Star Plumbing is a GREAT plumbing company. Professional, competent, responsive and reasonably priced. I believe John (Jon) was the Plumber that came to my home and he was great. He arrived to my house right on time, was very professional, quickly assessed the issue and got right to work. I am now going to use Star Plumbing for my own home and rentals.

Everything below is written for the person that feels like they have been taken advantage of in the past. There is never a time when I need svc more urgently than when I call a plumber - burst pipes, leaks, clogged drains, etc. - I always feel at a disadvantage as once the company is out there, in this kind of situation, I am going to say yes no matter how expensive and how would I really know if they are being honest - I'm not the expert. I don't mind reasonable charges - plumbers work hard, they need a lot of equipment and the work can be messy- but you know when something does not seem reasonable or you wonder if you're being hoodwinked.

Scheduling: Someone answered right away, took my info and within a few hours, a person named Mark called to gather more info and scheduled right away. I gave him a window of a week and he said, let's just get this fixed ASAP.

Estimate/Cost: He provided a quote right on the phone. No we'll come out and give you an estimate, etc. I was charged exactly what he quoted

Integrity/Honestly: I'm going w/my gut here but I think this is the kind of company that they are here to do the job, do it well and not make it more onerous than it has to be

Clean: I had a clogged drain, the work was likely harder than originally envisioned, definitely messier and John mustered through with complete professionalism and kept the area scrupulously clean (which was hard because he had to remove waste from the trap underneath the sink)

I love doing my Google and Yelp reviews as well to find the BEST company, offering the BEST value (notice not cheap, just a company that will offer you fair prices and are honest) and would highly recommend you stop your research and just call this company if you need a Plumber.

p.s. If you use this company, you'll notice they have a really large truck. Not a van but a UHAUL kind of truck. I asked why and he said, we stock a lot of supplies in our truck so we minimize having to go out to buy parts (which has happened with so many plumbers in the past with me where my cost more than doubles because they have to go buy the part ASAP).

M D.

Very efficient and reasonably priced. I appreciated that when I called, I was able to talk to a real person right away!

Holly M.

Love Star Plumbing, they're very reasonable reliable and quick to respond. Highly recommend!

David S.

I hate to say it because I don't want to have to compete for their services when I need them, but these guys are the best, hands down. They are quick to respond, work quickly, have reasonable prices and REALLY know what they are doing. We have never had a bad experience with them. And unlike others (who shall go unnamed) who will charge you just to give you an estimate, these guys come out and FIX what needs fixing for not much more than others would charge for the estimate alone. I really can't say enough good things about them. Thanks, Mark. You've got a great crew!

Ernie C.

He was able to solve problem but was extremely rude to my wife throughout the entire appointment. There was no formal greeting before barging in the door and was rude when she asked him very simple questions. He even slammed the credit card down on the counter after she provided him with payment for his services. We all have bad days but that is unacceptable.

Jill F.

I called when my water heater stopped working and the owner called me back. After a few picture texts, I had a quote and he was able to come the next morning (due to a cancellation on their end) and were neat, efficient and priced fairly. I did not realize how deteriorated the performance of my old water heater was until the new one was installed. I would happily use them again.

William K.

Came on time, was installed correctly and the bill was very reasonable. That is why we hire these companies.

David S.

Best price to replace a water heater and finished the job in under two hours. Star Plumbing was recommended by a lot of people in the Springfield area and I will add my voice to the chorus. Our situation was not an emergency but they still came out first thing the next morning.