Stan's Discount Rooter And Plumbing Repair

Phil N.

Our water heater stopped working. Their plumber came out to diagnose the problem. He quickly replaced a part that he was sure would fix the problem. It cost us $160. It didn't fix the problem. He came back the next day and replaced another part and charged us almost another $140 for it (that's about $300 that we've paid). Hours after he left I found out that I still have the exact problem. I called them to complain and they sent him out for the third time. This time he said I should replace the whole water heater???? I called their office to complain and their explanation was that their plumber used ""the process of elimination"" to do their repairs. In other words they'll replace parts after parts until the problem is fixed. I told them I paid a professional plumber to NOT guess but pin point the problem. I could have repaired my water heater using the ""process of elimination"" myself; I didn't need to burn $300 to get someone else to do that. The last straw was they refused to give me a discount to replace my water heater with a new one. I got another plumber to do it for less than the price they quoted me. My mistake was not reading Yelp review on them ahead of time. Don't make the same costly mistake I made. STAY AWAY FROM STAN'S PLUMBING!

Linda H.

had them replace my kitchen faucet 6.5 months later, faucet breaks and I have to pay them again to come out and replace and pay again. I paid $213.00 and now I have to pay again. No

L L.

I would recommend STANS for their prompt response. Very good customer service. They also give a guarantee on their work. Very friendly family owned business. I don't think you will be disappointed if you use them.

Jackie E.

I was quoted one price over the phone for their hourly rate and then he decided when he was here to raise that rate. He said they assess when they arrive. Ummm that seems pretty shady to me. I got charged almost $200 for something that took him 15 minutes to fix. He could tell I was upset with the bill but didn't seem to care or make it right. I would NOT recommend this business. I had a much better experience with Bakersfield Plumbing Co!

Vicki M.

Both bathrooms were clogged and I needed someone immediately. They were at my house in less than 20 minutes. The service technician was friendly and very efficient in the work he did. He cleared my clog and the cost was very reasonable. I was extremely happy and will call on them again if I need a plumber.

Linda W.

We were scheduled for 2 days in a row from 11am to 2pm. Did not show nor call. When I called in the 2 employees I spoke to were rude. Said they hadn't had time to call. Told them that would have been courteous. They also asked what would I have done had they called. I responded that we would have said thanks for the call and understood. They said their employees prefer to receive unemployment rather than work. One employee said maybe we should call someone else. We definitely will and not call Stan's anymore.

Kendra T.

Curtis was great! He helped us with our sink, drains, and the replacement of 2 main valves. We have used Stan's a number of times over the years and have always been pleased.

Carrie S.

They were fantastic. I had a very difficult situation of detecting a leak. Their man Pedro worked until he got my situation resolved. I really appreciate his efforts and kind way. Very respectful and hard working young man. Hats off to Pedro and Stan's Discount Plumbing.

Linda D.

Excellent job by Emilio. Here was here on time and was very professional as he completed his work. He is very knowledgeable about his profession. Great employee for you.

Roger W.

Prompt service on a Saturday . Josh cleared up the kitchen drain quickly and professionally. $138 - I'd recommend these guys for any plumbing job