Stanley's Septic & Construction

Patrick F.

I was buying a house and needed the furnace cleaned (the vents were so choked it kept shutting down) the night before the inspection.
The guy I had scheduled with cancelled at the last minute and recommended Pine State.

Pine State charged me $150 just to show up after 5 pm and then charged an additional $650 for a cleaning that usually costs $200.

The furnace failed a week later and I had to hire another gut to check it out. He showed me that Pine State had only vacuumed out the clogged vents and had NOT cleaned the furnace at all!

DO NOT use these people!!

Rubeslippr 5.

All I needed done today was to replace the existing garbage disposal with the exact same model, which I purchased locally. They - yes, there were two plumbers to tackle that pesky garbage disposal. They dropped the price from $394 to $294 for a little over an hour of work. Wasn't that nice of them? Oh my. I sent them on their way. $300/hour is INSANE.

Nancy M.

Very poor customer service. Not arriving at scheduled time and taking too long to provide estimates and service

Susan P.

Expensive up-sellers. Their business model is to show up, have you sign a sheet to conduct the work for a very high fixed price and tell you that it's a good deal if the job takes 6 hours (literally!), then try to upsell you on more services. My case: a routine and preventative routing out of the sewer line. The process: they called my home phone the afternoon before and announced they wouldn't show up unless I called them back; the tech showed up and told me to sign a document saying I would pay him $300 for the job, which was a bargain if it took 6 hrs; the tech did the job in 1/2 hr; the tech then tried to upsell me on taking a video of my sewer line and said ""I'll have to write down that you declined the service.""

We stopped using them for our furnace a few years ago for being high-priced and low quality - and chalked it up to a conflict of interest for an oil-seller. Not sure what possessed me to call them for plumbing -- maybe their bright green shiny trucks? Now I know how they pay for them. . .

Elizabeth J.

Expensive, incompetent, won't stand behind their work. I would not refer them to anyone. I was treated badly, I was overcharged, and the work they did was completely screwed up. In my opinion, Pine State is a really slimy company.

Melissa T.

Great service received from Bill S.
The problem was assessed quickly and he was able to work efficiently at correcting the problem the same day.

Suri R.

Suck Service !!! Dont trust this career ,they didn't have any responsibility .

Bad attitude!!Horrible skills !!

The technician fixed it but only worked for few hours,.Don't waste your money

Never try to call this company !

John W.

Do not use this company! Not even for an estimate. They sold me a $7,000 brand new heating gas system and it broke down and completely failed to deliver heat several times in the first winter season. This continued for four winter seasons and Pine State just said ""Yeah, we discovered those units are junk, that sucks for you,"" and offered absolutely nothing in the way of refund or reimbursement.
Then when I got new estimates for replacement, as soon as I said ""PIne State"" to the other contractors, the winced and told me Pine State is known for giving lousy service and ripping people off.