Stanley Lewis Plumbing and Heating

John T.

It went very well ""all in all"". I called & hired them on a Saturday for a gas leak that I thought was corrected by someone else even though every other plumber I called was not doing gas leak work on a Saturday. I had to also leave the country a few days after that. To be clear the whole building including a restaurant had no heat, cooking gas or hot water. The problem took a couple of weeks to fix from ""start to finish"" but it was not due to a result of plumbers not showing up or lack of effort. Many logistics were involved that are too much to list here. To a small extent, the plumbers office even communicated with my tenants via email while I was away to avoid a collapse in communications. In once instance, they even came out briefly on a Sunday (no one does that in NYC) to check on one of the no heat apt's during NYC's brutal cold front. The pricing was not cheap & some costs were unexpected but the problem was fully resolved.

Laurie V.

The faucet in my bathtub was leaking and the valve to switch water to the shower head did not work well. Stanley Lewis plumbers replaced the faucet. Everything is working well! The plumbers were professional and courteous and were careful not to make a mess. The office manager was helpful. Scheduling the work was easy and the insurance certificate required for my coop was done without a problem. I would use this company again.

Brian R.

I'm a long term customer for SL and recently I had a great experience with them. I called in an effort to find someone to repair my AC unit but it turned out that SL doesn't do AC work. Alex, the owner, helped me out by getting me in contact with his personal AC guy, telling me he was both honest and hard working. Both were true and I will happily use Stanley Lewis, especially with Alex running the place.

Hani M.

They were responsive and timely, but it took the technician 2 hours to discover what I told him from the get go. And then they charged me an exorbitant amount for a very simple intervention.

Besani J.

I had an high output baseboard heater and a new radiator installed in my home. The plumbers were respectful , pleasant and worked quickly. I have used Stanley Lewis several times before and have always been very pleased with the services performed. Alex and Steven are always a pleasure to work with.

Chris K.

I recently was badly misadvised by a plumber from Stanley Lewis - he said I would need to replace my boiler, when in fact it only needed a new part. It shouldn't have happened at all but I was impressed by how they dealt with it. I complained, they investigated, and duly apologised and refunded me for all charges.

On a previous occasion, I used them to fix a leak, and the plumbers they sent on that occasion were honest, affable, and the rate was reasonable.

So: three stars!

Jesse F.

This used to be a great company,reliable and professional. Now in 2015 not so anymore.
Starting with their receptionist,rude,getho all around not professional.
I called for a boiler gas leak , they give you a four hour window,expect to wait until the last minute.
Their technician came absolutely not ready for the job, did not bring any tools to check and find the gas leak, his commitment was to not do the job and just charge me for the visit.
After a fair amount of negotiation I convinced him to change the gas valve.
After paying $800 for this job am not confident that my gas leak is completely fix.

Argentina H.

If you are a female homeowner then don't go with these guys. I have called them twice for estimates.The first time Stanley senior was still there and I decided to go with another plumber since I got the impression I would get fleeced after the quote he gave me.

The second time Alex came and he pretended to gauge the problem by walking from one end of the basement to the other. It was bizarre. After which he declared that my entire sewer line would have to be replaced. I asked him if they did the camera inspection and he said no need, the whole line has to be replaced (most of it is underground).

LOL
The estimate for $12,000 , I received after several phone calls over a couple of weeks.

I called ALADDIN who did an camera inspection for $500, declared that the two thirds of it under ground was fine and if I wanted to replace it anyway, it was $1,200.00.

Yeah.

Dan G.

These guys will keep you waiting at home all day!!!

I have the displeasure of my management company assigning plumbing projects to them multiple times. Each time they provide an estimated arrival time only to claim they are held up at a job or stuck in traffic and not show for hours.

THIS IS NOT A LONE INCIDENT, IT HAS HAPPENED TO ME MULTIPLE TIMES.

Unless you want shoddy work and are willing to stay at home all day long waiting for them I suggest you go elsewhere for your plumbing needs.

Namroc D.

If you want a SLOPPY job done then call Stanley Lewis Plumbing & Heating Corp

They spent 5 days retiling a shower and replacing a shower door. They left my whole apartment covered in filth!

So if you want white dust and grit to cover
-your baby's crib
-your children's toys
-your pets bed
-your bedroom floors
-living room floors
-bed, pillows, sheets
-shelves
-kitchen counters
-stove
-refrigerator
-rugs
-windows
-every single nook and cranny

...Then call these thoughtless fools.

On their last day the appointment was for 8:30 am but they arrived after 1pm. When they arrived I asked, ""How was the job this morning?""

The main guy answers, ""Huh? What? Oh... yeah...the job. It was good.""
And he couldn't even look at me when he answered.