Standard Plumbing Supply

Thehalfricankidstunts J.

Literally called In to ask if they sold toilet tanks the lady proceeded to tell me she doesn't know unless I tell her what brand the toilet is all I wanted to know if Ls3 if they sold toilet tanks so I could come check them out. A gentleman then proceeded to hop on the phone and tell me I'm being rude to her and stating I told her she's doing something wrong when I asked a yes or no question these people are not customer oriented and need to work on their customer service skills

Tim N.

We dropped in to get some ideas for our master bath remodel. My wife and I received the best customer service from Dani, she gave us some ideas and a few more things to think about regarding our project. After a good hour of talking and looking at their extensive collection of bath fixtures, we were on our way with a list and quotes.

If you want great customer service and some help with deciding fixtures for a bath or kitchen remodel, Standard Plumbing Supply is the place to go.

Also they don't treat you like you are bothering them like some other places do, they are there to help.

Joe S.

We came here in hopes of finding help with our remodel....boy were we wrong! We weren't greeted, and the displays were lacking.....when we finally got acknowledged we asked about bathroom sinks and inventory we were told nothing is kept in stock and they would have to order anything in and how are you to order something without even knowing if you like it? Wait for it and waste precious time that could be spent looking for another....my dvise to you if your going to shop like this you might as well stay home, not waste the gas and shop on line....that is essentially what you are doing when you come to this shop....

Iris B.

Very disappointed in this company! I dealt with them about 5 years ago and was satisfied at that time. This time I reached out and called Jay about ordering a toilet. I did this over the phone and gave him my charge card number to show that I was serious. He said he'd call me back and let me know how long it would take to order the toilet. Did not hear from him yesterday...did not hear from him today! I ended up ordering from Ferguson! Will never contact Standard Plumbing Supply again.

Douglas R.

I was asked by a local restaurant to find filters for a water system. I went to Standard where Jay helped me at the counter.
He went way beyond what he had to do especially when its became clear what getting the parts entailed. He found the supplier, called them & found the parts with part numbers which was no easy task.
Jay then told me Standard couldnt get the parts directly but explained how we could. He added that if we had problems let him know.
If you want service along with the materials you need Standard is the place while being rare these days.

Ernest M.

My wife and I are handicapped and need a high toilet to be able to get up and down unassisted.We looked at home depot and lowes and were told we had to order one and wait for shipping. well our toilet needed replacing right away. Called Standard and WOW no waiting and a fantistic Price for the new toilet and tank and seat. Now I'm not writing this to praise things being in stock (they ARE) and not for the Remarkable Prices (they are) but let me explain---
when I paid for the toilet we had to get my wife's kids to pick it up on a saturday, they got the wrong size toilet (mistakes happen) the boys didn't compair the order to what they picked up (mistake on our part).
Thw wife and I wer at a funeral when the boys installed the new toilet so no one noticed it was too small at that point. When she sat on it Saturday evening couldn't get up. Well it was Sunday at this point and I went to CVS and bought a Toilet Riser seat. This was not comfortable at all so on Monday I was sent to see what to do about the situation.
HERE'S the result.
We got the right Toilet, 2 O rings (as they and I didn't know which one we needed) and the sealant. NO charge and do what we want the the smaller toilet. This company is Fantastic for customer service!!! the new toilet is Wonderful!!1 their Staff are Complete Angels!
in closing:
Great products, Great Staff, Superb Customer service.
if your looking for plumbing supplies look no further, make them your ONLY choice
THANKS AGAIN GUY'S Your number 1 in our book

Audrey M.

I was definitely worried about how I was going to fix my shower water mixing valve and the part behind it but I went to standard plumbing and boy was it an experience. Obviously being the know it all never seen a piece of plumbing before in my life, I walked in and thought I knew exactly what I needed, and a guy who I talked to on the phone met me and told me what I ACTUALLY needed and WHY I needed it! Jay was super nice and super helpful! Then as I left saying I didn't need a receipt, I realized after I got home that I did in fact need a receipt and called jay back up. He said no problem and emailed it to me in less than 10 minutes! So helpful, so nice, definitely would go again.

Scott W.

Let me tell you about this fricken toilet fiasco my wife and I have been going through. First, since nothing is ever in stock at any of the big box stores here in town - we ordered the one we want from Home Depot. It took over two weeks to come in. When it finally did come in, it was delivered damaged. HUGE chunk of porcelain cracked off the side of the bowl. We returned it and got our refund. I had to go home and re-order it again. We waited ANOTHER two weeks only to be sent an e-mail advising the model we wanted was now out of stock with no ETA for additional stock. Fine. Amazon had it in stock, but despite being a Prime member - I was reluctant about ordering this from a place I could not immediately take it back to if it, indeed, was delivered damaged like the first one from the Depot. As my luck would have it, a huge box was sitting on our porch. I picked it up and thought - Wow, either I'm in significantly better shape than I thought or this thing is really light! The bowl was delivered perfectly, but those losers didn't ship the tank! (2-piece toilet) I called up Amazon and they said they couldn't just ship me the tank. I would have to return the bowl and they would have to send me another bowl (with hopefully) the tank in stow. Fuck it. I was tired of dealing with this. This whole fiasco had now gone on longer than 6 weeks. Who in the hell thought it would have been this difficult to get a fricken toilet?!?!?

I did some searching on Yelp and Google and came across Standard Plumbing Supply. They open at 8:00 a.m. on Saturdays. My wife and I stopped there this morning. Brett was so incredibly helpful and awesome!! I bought the Cadillac of Kohler thrones. Not only were their prices fair and comparable to the big box stores, but their customer service is second to none AND they had the toilet in stock! It was such a novel concept! I paid and loaded the toilet into our car today! It was crazy! The only regret I have is not coming here in the first place! *grr!* Regardless, they have plenty of everything in stock and if you need to do a bathroom re-model or need a quick replacement of a part, these guys are going to be my one-stop shop moving forward. I absolutely love supporting local businesses!! Thank you to Brett and everyone else at Standard Plumbing Supply! I can't wait to eat some Del Taco and put this new throne through the ringer!

Nic M.

This is my go-to plumbing shop. Brett & Jay have supported our remodeling business for years. They provide honest advice and solutions, and quality products. I buy our valves, fixtures, and all the little parts in-between from Standard Plumbing. I send my customers because I don't want them over paying for cheap fixtures. Nothing is more frustrating than leaky plumbing because you always realize it six months too late. Buying quality keeps things dry and functional for years. Don't limit yourself to big box stores, and let yourself be pleasantly surprised.

Donna W.

I ordered parts for a shower. Drain and valves and faucet. Very helpful to show me what they had in stock and to get me what I needed. I will shop here again, since the staff is so patient.