Standard Heating, Cooling & Plumbing

Stephen K.

Have been doing business with the people At StandArd for several years. They are a first class operation in every area. Debbie is always helpful and I can count on her to get a technician to my house in quick order. Being maintenance contract holder has many benefits. Highly recommend!

Earl E.

These guys are awesome. I made a call Saturday morning. They called me back within 15 minutes to confirm they'd received my call. Technician (Eugene) called shortly after to set up an appointment. He came out on time. Did a great job and did it quickly. What more could you ask for?

Scott M.

While not completely satisfied with the initial service I received because of price and and a misunderstanding on my part. The company owner contacted me by phone the same day offered me a refund of my service charge and discussed what he could do for me if I was still in need of service. I do appreciate their honesty and willingness to work with people on an individual base.

Shannon C.

We didn't have the best experience in the beginning. The technician was rude to my father but the problem was resolved from higher ups. However when went with another company it turns out many mistakes were made.

Ann H.

Take advantage of senior citizens. Their service team have been known to sell services that are unnecessary and costly. Run from this company!!!! A one star is too high of a rating.

Michael G.

Technician was very pleasant, but of course tried to add additional features. What I wasn't impressed about was paying nearly $300 to replace a shower valve. Yes I am aware plumbing can empty your pockets, but gesh! $120 an hour and $90 for a cartridge is just outlandish. Basically they charged and extra $40 for a $50 cartridge.

Dan H.

If you need a new AC unit- ask for Joe. Workers are efficient, friendly and knowledgeable.

Gerald Andrew M.

I called because we had water backing up into our sink when we ran our washing machine. Our washer shares a wall and plumbing with our kitchen, so I felt fairly confident it was a plumbing issue. The technician who came out was very nice, but ultimately suggested that the problem we were experiencing was an appliance issue. The only plumbing-related insight he offered was that our pipes are aged and should be replaced, an unrelated issue for which he provided an estimate. The next day I had an appliance technician come out and it took him all of 5 minutes to show me that the issue was a blockage coming from our kitchen pipes. When I called Standard to discuss my frustration that our original problem, now clearly a plumbing problem, hadn't been addressed I was met with a multitude of technicalities. At the end of the day, I paid a plumber to come out and tell me that my plumbing issue wasn't a plumbing issue and that I needed to replace the pipes under my house--and the company was unwilling or unable to understand my frustration. You'll be better off sticking to someone local who will work with you to solve a problem.

Dennis F.

They told me the cost of an estimate was $70 (or something like that). Then they wanted to bill me for over $300 """"because the tech was there for 3 hours"""". I said no way, bill me what you said you will bill me. She agreed to do it this ONE time. So this one time they will not rip off a customer?

Heidi M.

I do not trust this company for 2 reasons. 1. We were having issues with our shower backing up with sewage in Nov 2013. We called in standard due to their good reviews online. They came promptly, they supposedly cleaned out a clog, took our money and went on their way. This first encounter was great. On NYE, it started to happen again. We called them, they did the same thing again, took our money, and mentioned it might need more work but they were unwilling to do in on NYE. They said there might be a tree limb or something growing into our pipes. They would not do anything about it that day. Well, we had other home issues (frozen pipes, ceiling cave in). We were out of our house for 10 weeks. The week after we moved back in it started again. We brought another plumber (HNR plumbing) in today. There was a huge stick stuck in the trap behind our house. It was an easy fix. Standard never even went to the back yard to look for the trap. Standard charged us $400 and did not achieve anything. 2. When we were having all the other issues dealing with a frozen pipe. Standard came in to fix the frozen pipe. There were no issues with his work. But he highly recommended a company to help us with clean up and restoration (DEC). That company was horrible. It was a very bad experience. We finally had to fire them and get another company. It extended the time we were out of our house. It increased the cost for our insurance company. I should not have trusted Standard's recommendation. I wouldn't have if I had known they had not properly fixed the problem above.