Stan The Hot Water Man

Heather M.

Stan the hot water man was awesome to deal with. I was able to describe the problem and why I concluded my 30 year old water heater needed to be replaced. I got a firm quote. I was able to text pictures of my old unit so that they could bring a replacement. The technician, Jesse called because his time freed up and was able to come early. He was nice, polite and got the job done in an hour and a half. He went above and beyond to clean the area. He was able to reuse my earth quake straps so my final cost was actually less than my quote. In the time of Covid he wore a mask the entire time. So thankful I found them.

Eliesa I.

Over a year ago our tankless hot water stopped working. Stan's people came out and found the fan was rusted with water damage. Due to age (13 yo), they suggested full replacement over fixing the fan. I was suspicious given the cost, but we did it. Now, 1.5 years later the new water heater stopped working due to water in the bottom of it. We called them (and I did research) and it was the condensation (likely the same issue that caused the first heater to fail). They came out, diagnosed the issue, placed a pump and drainage for the condensation. They did all of this WITHOUT CHARGE -- not even labor. I was super impressed that they righted the wrong. The technician also followed COVID precautions without asking, which was great.

MarkandJean T.

Our water heater died and was leaking water while we were gone for the weekend. We called Stan The Hot Water Man. After taking pictures of our current system, we had a text with a quote to replace it.

Three hours later we had a new water heater, no mess, and a job well done. Thank you for your prompt response.

Darin was efficient, well masked, answered our questions, and had a great sense of humor. Our daughter recommended this company and we wouldn't hesitate to recommend it either.

Thank you Stan The Hot Water Man!

Daniel S.

On time, reasonably priced, knowledgeable, friendly, clean, literally could not have asked for more.

Paree A.

We had a scary water heater issue and Kenny came right away on a Sunday morning and fixed it quickly and efficiently. Such a relief to have it fixed and so impressed with Kenny's clear communication regarding the issue and what he was doing to remedy it as well as his skill, kindness, honesty and integrity! Highly recommend and thank you!

Diane B.

On Saturday night before going to bed I heard popping noises and saw sparks coming out of the top of our water heater. First thing Sunday morning, I called Stan The Hot Water Man and Kenny called back within minutes and said he could come by shortly to take a look. He arrived much quicker than I expected, and found fixed the problem fast and efficiently. Such a relief! He clearly explained what was wrong and what he was doing to fix it. Kenny was friendly, kind, honest and straightforward. I would recommend Kenny at Stan The Hot Water Man to anyone having water heater issues. Thank you so much!

Kimberly Q.

No customer service.

Called this place on Saturday because our hot water heater was leaking. Tech said that they could not help until Monday, but someone would be over first thing. On Monday, a new tech texted and asked me to explain the entire situation again. I sent photographs. He said the Saturday tech didn't tell him anything. He then said they didn't have anyone who could help until later in the week. When I called the receptionist, she said they got a ## of calls over the weekend, and everyone was booked until Wednesday. Apparently, we weren't important enough on Saturday to book. Completely unhelpful, and, what's worse, I now don't have a contractor to help with our situation because I stopped making calls on Saturday.

Will F.

We recently had our water heater replaced. The work was done by Hunter, the cost was reasonable, and the work was very competent. Communication with Hunter over the phone before the job went remarkably well. We were able to nail down most of the details about the installation over the phone which made for an exceptionally quick and efficient job. Highly recommended.

lee k.

My water heater pilot light wasn't staying lit. It is 12 years old, and the gas co. tech said it needed a new thermocouple. Given its age, I figured it might be more cost effective to replace it, so I started calling around. One place said they didn't actually do this, and recommended Stan. The phone representative was helpful and clear in letting me know what the possible fees were, and they were able to send Darrin out same day. Darrin called to get details before he arrived, and said that my water heater should last a lot longer, and that he was going to fix it - and if he couldn't, that they would apply the service call fee to my purchase of a new one. Their quoted cost to replace that part was $100 less than that of another company I called. He got it working, cleaned under the heater (a lot of weird junk had collected there) and so far it is working fine. Darin also quoted a new heater while he was here, and we discussed pros and cons of different options. He was masked up, and kept a good distance. I will definitely call them when it's time to replace this heater.

Joel S.

Recently our hot water heater failed to start up after returning from vacation. A plumber we had used in the past, and liked, was booked out for several weeks. But he recommend Stan the Hot Water Man, who came out the same day, found the problem -- needed new thermo-couple -- and did the repair. Bonus -- while cleaning out that area of the heater, the tech gave us confidence we had a number of years left in the heater, and then we discovered to our delight that the cleaning also improved the heating. Now we get more hot water at the same setting. Whoo Hoo for these guys!