Spot-On Plumbing

Tom K.

First, you should know that in 2024, to buy a basic 50 gallon tall water tank heater and have it installed starts at a price of about $2,000 and goes up from there. I got about 5 different estimates, and they didn't vary more than a hundred bucks from one another. If you buy your water heater at a big-box store then hire the plumber to install it, the total charge is almost exactly the same. I was shocked at how much they cost today as the last one I purchased was about 10 years ago and it cost about 1,200.00 then with installation. So with that said, there are no "cheap" plumbers around.

But if you want great customer service that goes above and beyond average, Spot-On Plumbing was amazing. I decided to buy the heater from them as well so I didn't have to do anything. They will come to your home to give you an estimate, but I didn't think that was necessary so I sent them photos of the heater and told them it was a "tall" gas heater." They show up the next day and turns out it was not a tall gas heater, it was a short one. They also said that the new short gas heater was a lot larger round due to all the extra insulation the government requires now. That meant the short one would NOT fit through the closet door! My mistake for telling them it was a tall heater, but it looked tall to me.

Fortunately, I happened to already have a 240 volt electrical outlet there and they had an electric water heater that would fit the space without having to do anything but remove the exhaust going to the roof vent since electric heaters don't have to be vented. So they had to make an extra trip back to Round Rock to exchange the heaters. When they got back they had the new water installed, the gas capped off from the old gas heater, and new supply lines run in a very short time.

If you need a water heater, and you need it installed, then you can't beat them for price They came right the next morning and we had hot water again in no time. They also removed the old water heater as well. Just remember that no matter who you call, the opening price right now is pretty much $2,000 - $2,100 for the basic water heater including installation.N

Kevin S.

I came home to a busted pipe Friday evening, and Saturday morning Scott made his way out to the house. He immediately was able to see what the problem was and called another member of his team (Matthew) to come help him repair it. The two of them were incredibly efficient and very friendly throughout the entire process. I will definitely be using them again in the future when I have any plumbing needs!

Elaine R.

They told us that we needed a water filter for our steam shower if we didn't want to lose another one because of crud buildup. But then getting the proper connector for the filter proved really difficult. The plumbing supply stores didn't have it. But Scott persisted and found it. We have steam!!!

Jason H.

Had a toilet issue that i tried to do on my own. Scott came out and was able to resolve, explained everything to me and why it was happening. Plus his price was reasonable. Will be my first call for any and all plumbing issues.

Bobby D.

Scott from Spot-On was fantastic. Due to residential water leak he came out at midnight to help with repair. Definitely recommend their services to anyone with plumbing repair.

Mitchell F.

Hunter was amazing! It was late and I was his last call on a Saturday. He was very professional and didn't rush the job. I will be a repeat customer.

Jordan P.

excellent service and worked with insurance and warranty issues. quality customer service from Scot, Nate and Matt.

Nancy L.

Scott is great! Had my "under" sink fall out of the kitchen counter in the middle of the night on the weekend and Scott saved us! Turns out it had been installed wrong in the first place by someone else in the past. Since then Scott's also replaced our Water Heater too! Responsive, professional, knowledgeable, reasonably priced, reliable and a nice person too.

Laura H.

James helped uninstall, move, and reinstall a gas dryer. He was prompt, efficient, and friendly! He even helped me figure out what hose I needed to connect my fridge water, too, even though it was unrelated to the service call!

Jon M.

I recently had Spot-On come out to address an issue with a bathroom sink where it was not just clogged but water was starting to collect in it. Scott was able to identify the potential issue over the phone and verified his diagnosis upon arrival. He was able to fix the issue and get the sink working as it should.

Scott is a great guy and did an excellent job. Highly recommended!