Splash Plumbing

t n.

they didnt do anything to fix the active leak in the sink. They only looked at the damage from the leaking water from the kitchen sink and said it was from a leaking faucet in my kitchen sink. They didnt do anything to fix the leak, and left.

Yuji U.

Probably the last time I use splash plumbing for any type of service.

Please stay away from this business.

My restaurant had a few things I needed to repair and I wanted to have an estimate. A technician came on site to write up an estimate which I was charged $239.00. Wow $239 for just an estimate which I was flabbergasted. I shook that off as there is a cost of doing business.

The part that upsets me is if I'm paying $239 for an estimate I have expectations. These expectations including:
1. The estimate and call out fee will be deducted from them if I choose to fix with them
2. There was a CLEAR explanation on the estimate

A few days later I received an email with the estimate. On the estimate there is options 1- 3. I emailed them to ask iif these were different options to get the work I had requested complete. They replied with ""yes"" these are the different options so i chose the second to cheapest option. However in my disbelief these weren't options but rather separate work orders to get everything repaired/ replaced.

Turns out that these aren't different ""options"" but rather a price to have just one work. How ridiculous have I never seen OPTIONS been use in that term.

It was so ridiculously unclear and it seems like they're not gonna do anything about it

. There are plenty of great plumbers in the area that offer free and honest estimate so please stay away from Splash plumbing.

Ellie B.

Love working with Everyone from Splash Plumbing! Marisol, Kristi, Eric, list goes on. Everyone is always on top of everything there and the communication is always on point and they go out same day. We have several really hard 3 story buildings which make things complicated and they always do a great job with homeowners, tenants and board members.

T H.

This business as an HOA contractor is the epitome of sheer incompetence. I live on the second floor of my condo and there was a leak in to a neighbor's unit below in the first floor...not the neighbor directly under my unit, but the neighbor to the side that I only share one wall with. Splash blamed me for the leak in the neighbors bathroom and kitchen.

Splash did not do a thorough investigation and despite not finding any leaks on my level, decided that since they did not know where the leak was, that they recommend taking apart all 3 units kitchen cabinets to find the leak. Sawed off shot gun approach!!! These guys are supposed to be plumbers but have no idea where the leak is coming from but this is their solution: let's waste as much of everyone's time and HOA money.

Thankfully I pushed back and brought evidence of legal precedence to a HOA board session and argued that a thorough investigation must be conducted and that there is irrefutable proof that there is a leak from my unit upstairs before any work can be done.

This situation was later reassigned to another contractor who went into my unit on a Friday to investigate and the following Wednesday they found the leak in the downstairs neighbor just within 2 hours and immediately fixed it. The kitchen leak was behind my neighbors lower cabinet inside a common area wall that no one would have had reasonable access to....and they only had to open a small hole in the drywall to fix the pipe crack. As for the bathroom leak the neighbor was experiencing, it was found that there was 3 leaks from her neighbor directly upstairs. Both leaks had not coming from the the parameters of my unit! Can you imagine if the board had agree with splash's incompetent recommendation to tear down my kitchen as well as 2 neighbors kitten ???? This is abhorrent and not acceptable. This is just splash's greedy way of getting as many work orders as possible without any code conduct or ethics to be an honest business.

There have been several occasions at our community where splash was called to fix our boiler leak but would leave the boiler water running and leaking just so they would get another work order another day. The last time this happened the boiler was leaking into the driveway....they were about to take off and my neighbors had to chased them down to fix it!

I would recommend all HOA's to not ever use splash as their plumber. Your community will bleed unnecessary spend!

James S.

We had a toilet leaking in our condo, on the neighbors below. Splash Plumbing sent Jose to replace the toilet and install a bidet. Everything works great! Jose was friendly, professional and he cleaned up when he was done. We could not ask for more! Thank you Splash and Jose!

Med A.

HOA called them to clear a line. They removed the Ptrap to snake the line. They noticed the Pteap was cracked, so they replaced it. They charged me $220 for a $15 part! I don't mind them making money, but that is an overcharge!

Tam D.

09/11/2024
This review is for Butaton Restaurant in Orange, California: Dealing with a plumbing issue can be incredibly stressful for any restaurant. We were fortunate to receive top-notch assistance from Bryan and Brian of Splash Plumbing. They expertly repaired a leaking water pipe, which involved cutting, soldering, and replacing the valve on our boiler--essential equipment for our food operations. Their patience, skill, and friendly demeanor not only resolved the issue but also made the experience pleasant. Thank you, Bryan and Brian. We truly appreciate your service.
Tam D.

Huy H.

Splash was recommended by my HOA and they were great, we are in Irvine.

They were early, provided good communication and billed me for 15min increments. Francisco was very friendly, knowledgeable and provided good information and advice while he was here.

Hard to know who to trust these days but you can trust Splash Plumbing in my view...will be using them again in the future.

Jami E.

My HOA sent out Splash Plumbing to reroute a water heater pipe that was hopelessly clogged beneath the slab. Jose and Johnny did a great job. The new piping looks great and they left my place spotlessly clean. The guys were super nice too. I would recommend Splash based on their service. I can't speak for the cost since it was covered by my HOA, but the employees are great. Plus I received a nice reminder call yesterday too. I appreciated that.

Farro B.

Splash Plumbing was referred to our insurance agency by the association. our unit at a business complex has the terrible leakage from the ceiling, and finally Mr. Johnny Yanes found out where the problem is. He spent about two hours on two business units, restrooms, and Utility room to find out the cause of leakage. I definitely recommend this company to other