Speedy Water Heaters

Lisa Y.

We came downstairs to a flooded basement one morning last week, and suspected that the main out take pipe for the house was clogged (ick!). Brian charged quite a fair rate for the services he provided. He was professional, sincere, upfront and honest. He was really pleasant and personable. He called within seconds after I posted on Homeadvisor for the dire need for a plumber and he was not late getting to the appointment (a couple hours later the same day). I was really worried that since it was an emergency it would cost a ton. But my wallet was still happy when Brian was finished solving my problem of the day. He was truly concerned with making it right, took the time to troubleshoot and problem-solve, and spent an hour and a half here. I have to second that ""no BS"" comment I saw from another reviewer. I highly recommend Brian to anyone who needs a skilled plumber. He went the extra mile to complete the job by re-leveling a sagging pipe. I would absolutely have him back again and I am telling everyone I know about him! (Ask him for those fridge magnets and give them out.)

Treena G.

Help! My water heater is leaking! That was all I had to say and Brian was on the way. This was my first time using his services and I was very, very pleased. The cost was reasonable and competitive. Brian was pleasant to deal with and did (as anyone would hope) clean up behind himself. Most importantly, I have hot water again. I wouldn't hesitate to use his services again!

Vickie W.

Incredible service! Brian was recommended to me by members of my church. He came out 2 months ago to replace a faucet in my kitchen. While there, I had him look at our hot water heater. He gave us a quote and a great deal on the faucet replacement. Called him yesterday to replace the hot water heater...he was out today! Fast, friendly service and he honored the quote from 2 months ago! So thankful we have someone we know we can count on in a pinch!

Katherine M.

Last summer we replaced a well pump at our home. The work resulted in the in a significant amount of debris getting into our water system and clogging the pipes and we literally had no water. Brian determined that the problem was that the pipes throughout the house were clogged. The fixtures needed to be taken apart under the sink where each fixture connects to the plumbing. The small holes at the connections needed to be cleared. The hoses that connected to the major appliances also needed to be taken apart and cleaned.

More recently, we had a second problem with septic smell in the house. My husband and I spent months trying to determine where the smell was coming from. I emailed Brian and he suggested a few things for us to try first to see it it would fix the problem - common causes for things he has seen in the past. After those things did not work Brian came in and diagnosed that the problem was that the metal cover on our grinder pump was corroded even though it looked fine from the outside. That fixed it. Brian is amazing and he will be doing all of our future projects.

Mary Ann L.

This company and owner is AMAZING!! He was the first to call from Home Advisors (Service Magic) and offered to come out and give me a free estimate and I was so happy with the customer service and pricing that I had him stay to complete the job. There was no BS and as in other reviews that were given on his company, he looked at my current project going on and gave very helpful advice. He will definitely be doing ALL of my future projects. If you want quality work at a great price look no further.

Sara D.

Modern Plumbing Systems is by far the best business I've had come to my house period! He was there in literally 10 minutes! Courteous, helpful and did not overcharge me! I called after hours and it still was not that expensive! I would definitely recommend Brian to anyone!

Nathan C.

Still more kudos for Brian; he helped us diagnose a mysterious bubbling pool that appeared in front of our house.

It wasn't the Fountain of Youth, unfortunately. It was the Fountain of Leaking Water That Is Not The County's Responsibility. (I would have settled for the Fountain of Late Twenties, though.)

While Brian couldn't help us on this particular job, he did kindly direct us to a plumber that had the equipment and experience to handle this, along with the best price.

Love the great customer service!

Virginia D.

Excellent service! Had a leaky toilet and Brian was helpful and prompt in response. Definitely will keep him in mind for future service!

Art T.

I never thought I would rave about a plumbing company... until now.

Thanks to the moronic advice of a peon at Loew's, I attempted to wrench off the spigot in my back yard and replace it with a new one. ""Oh, yeah, you can just pull those right off, no problem."" Well, guess what? Problem! Mercifully, I had the foresight to kill the main, and was able to find the feeder to the outside, but the pipe was still snapped, so what to do...

Well, I couldn't fix it myself, plus we had a very leaky faucet in the basement deep sink, plus two slow-but-steadily leaky toilets we hadn't gotten around to fixing yet. Bought the replacement guts, but still hadn't conquered them yet. No time, really. Okay, so, first priority is the open hole in our outside wall where the spigot once was. Time to call someone in.

We did a little research and through another review site had found Mondern Plumbing Systems. Brian (the owner) was mentioned frequently and given rave reviews, so we felt hopeful that we weren't about to get ripped off... or worse! He couldn't make it out the first time he had scheduled owing to an unforseen conflict, so okay, fine, we'll reschedule, no problem. I wasn't able to be there that Friday anyway, so the wife and I switched spots and I would cover Monday morning instead.

The original quote was for between $300 and $600 I believe, maybe even as high as $700. Either way, I remember being surprised at the cost for all the services requested, or at least for the pipe issue in the back yard. I guess part of that was my own shame at having caused the problem in the first place (thank you again, Loew's). Anyway, it seemed lower than I guess I thought it should be, but whatever, didn't seem too horrific.

He replaced the guts in the toilets without charging us, save a minor fee, partly because we provided the parts already. He fixed the deep sink steady leak/drip without having to replace it. He made a very small hole in the drywall in order to access the pipe to the backyard and replaced it better than new and in a very quick amount of time. I think he finished everything in about an hour and a half, which was, to me, lightning fast!

Best part... actual cost... $296 with everything. Can you believe it? A plumber who, not only delivers quickly and without any confusing talk, but under estimate? Oh wow. Thank you yelpers for your reviews, and thank you everyone who reviewed them elsewhere! In Brian we trust, and in his company we trust! He came out to work on the house, as well, and I was so glad I got to meet him. This guy is passionate about his work, very laid back and up front, does not mess around with fluff or useless words, but really seems to love what he does, and it shows.

Simple, honest, efficient, fair pricing... I can't ask for anything more. He has earned my business for as long as I am in the area and am in need of plumbing services. I highly recommend him to my friends and family already, and anyone else who asks for a good plumber in the Annapolis/Baltimore/DC area!

Frank G.

What don't you want to see in your new house? Mildew on the living room wall. What did we see in our new house? Mildew on the living room wall. Well, nuts.

Having lived in apartments for the last ten years, we didn't exactly have a plumber on speed dial, so I hit up Yelp for a recommendation. MPS had only one review, but it was from the always reliable Nathan C., and more importantly, they are located a stone's throw my house.

Brian came over -- on his day off, no less -- to diagnose the problem. After cutting a hole in the wall and poking around in the basement, he concluded there was leaky pipe behind the wall, and it was unlikely that normal-wear-and-tear was to blame. Our house was less than two years old, and he actually knew the plumber contractor the builder used, so he recommended we contact them and have them fix it... for free under the builder's warranty. How's that for honesty? He could have charged us to fix it himself, but didn't.

Turns out the previous owner missed a stud and drilled a couple of nice holes right into the pipe. The builder's plumber patched it and we're all good... apart from a couple of holes in the wall, which we'll get fixed soon enough.

Brian definitely earned my respect and will certainly be our go-to choice for our future plumbing needs.