Spartan

Dante C.

I live in a Wardman up in Tenley. Our thermostat went bad and we needed a new one installed. I bought a new Nest and was prepared to install myself, but the wiring in the wall was old and short. I called Spartan on a SATURDAY and they came within 45 minutes and fixed the problem promptly. Excellent, courteous work.

Karin L.

Spartan was recommended to us by our neighbors and we have not been disappointed. They diagnosed and fixed a plumbing problem over the summer that had left others clueless for years. Just now they fixed our furnace -- a very simple fix, but they did it quickly and efficiently and taught me a thing or two in the process. Thank You, Spartan!

James A.

I have used Spartan Plumbing recently to fix a leaking kitchen fixture. They turned on the faucet and saw that the leaks was coming from the base of the sprout. and promptly decided that the fixture had to be replaced. My kitchen fixture was replaced by a cheaper version (I know because I researched the models), and the process took took the plumber 15 minutes to replace the fixture. For the little bit of work that was done, I was charged $375.00, ouch! In addition, my investigation revealed that the fixture didn't need replacing, it only needed an O-ring. The plumber also documented time of work started 30 minutes prior to my arrival home to admit him .
Anyway I called the plumber business, they refused to tell me how much they charged per hour for labor cost and instead told me that the $375.00 charge was a fixed rate for the new fixture relacement and the 15 minutes of labor. All I can say is beware!!!!!

G I.

Very frustrating experience. After taking my time to walk Spartan's plumbers through my house to perform an estimate on some basic plumbing needs, I was informed the following day that because another company started the work, they wouldn't finish it. I called Spartan because the original company was too busy to come out. So, I was stuck and wasted my time with them. Didn't think it was worthy of writing this review until I saw other Yelp reviews showing a similar poor customer satisfaction track record. Good luck if you use them.

The actual plumbers seemed nice and capable. My review is about how the company is run.

Mr. G.

Best plumbers in DC. I called them after the flooding rains this weekend due to an outside drain back up and was flooding my unit. They had Melvin (super nice) out with a snake in 2 hours and saved me thousands in damages. Lastly, the bill was very fair... a few hundred bucks for emergency service on a weekend. Thanks guys.

Valerie W.

I called Spartan plumbing to clear my clogged bathtub drain. I had attempted to do it myself, but ended up breaking one snake and had no better luck with a second one. My house was built in the 1920s and had old cast iron pipes that were completely corroded. The plumber they sent wasn't able to clear it, either, and said they'd have to replace the p-trap in order to clear my drain, since it was indeed rusted shut. We agreed upon a price and Spartan sent out two more plumbers the following day to do the work.

They replaced the trap and associated piping, as well as snaked the drain. Unfortunately, when they made up the bathtub drain joint, it leaked like a sieve. They made a few attempts at grinding down the bottom mating surface of the joint, but it still leaked when made up. They told me it must be a pinhole leak in the tub and couldn't possibly be their joint, since they cleaned it properly. In fact, it wasn't even their problem, because they fixed what they were called out to fix--the corroded p-trap and clogged drain--and it was my problem my tub leaked. In fact, according to them, I'd probably need a new bathtub, but they'd be happy to replace it for me...for a cost.

As fate would have it, I'm a mechanical engineer whose work focuses on piping, so I went to the hardware store, spent $40 on supplies, disassembled the joint, re-worked it, and reassembled it myself. Success.

F Spartan plumbing. You might as well invite a conman into your house if you're going to call them.

Matt F.

Our landlords prefer to use Spartan. Unfortunately, it is up to us to make the appointment, be home, etc. when they arrive. Our A/C (they installed) was not cooling well so we called for a maintenance call. They came out and said nothing was wrong. A few days later the same problem, they came back again, no problem. Clearly there is a problem because the air coming out of vents is not cold at all, but they just come spend a minute or two and say everything is fine.

Manuel V.

Run away. One person tells you they can do something and the other person says no. Its not a serious operation and no one takes responsibility. Try someone else.

M A W.

Do not use Spartan! We used them several times for small jobs and we found they always wanted to up sell us on everything...we finally cut ties with them last year when they came out to service our boiler and tried to convince us that is was emitting high levels of carbon monoxide and that we needed to buy a new boiler right now. (we have 2 electronic carbon testers in the basement and they were not going off)

Needless to say we called someone else who came out and confirmed what we already knew - the boiler was fine and if it was giving off high and dangerous levels of carbon monoxide we would be dead.

julia s.

On the plus side, the plumber was nice, quick, and installed a much better garbage disposal than my broken one.

On the down side, on Sunday evening they told me they'd call around 7:15 and have someone out by 8:30. Upon hearing this, I canceled my 8-10 window with another plumbing company. I got up much earlier than normal, and did not receive a call. I called them starting at 8:30 and they were not able to give me a time. They finally called me at 3:15 to say that someone was on the way. They don't understand that customer service is about managing expectations! If they had said ""go about your normal day, we'll call you when we can send someone out"" it would have been fine. But instead I was pissed off and cranky from lack of sleep. And the result is that despite the work was good, here I am writing a review on yelp with 2 stars.