Souza & Viviani Plumbing

Bee J.

Souza Plumbing was at my house this morning and fixed a problem that had surfaced after EBMUD had installed a new water meter last week at my address. They not only fixed the ""water hammer"" vibration, but a couple of other things that needed attention with my toilet. They were quick, professional, and very reasonable - and I got lucky this morning because two plumbers showed up, John Sr. and John Jr- both very capable at their trade.

I would hire them again.

Alice R.

Have called Souza Plumbing for ~15 years. Was impressed by John's honesty to say my old house didn't need new pipes. Every repair (clogged drains, new water heater, new faucet...) has been done same or next day with great quality. I'll keep supporting this family run business!

Su J.

Great reliable plumber. I had a major emergency when my upstairs toilet had a cracked tank. Water leaking everywhere
They came quickly and resolved the leak quickly.
Really appreciated the reliability and quick service.

Scott H.

My faucets and shower heads where leaking he tried to sell me a repipe tell me all of the hardware needed to be replaced. A outrageous quote. When all everything needed was new washers. And sealers. Had everything thing fixxed for under 160.00.$ in stead of his 1500.00$ qoate. Wouldn't recommend him to my worse enemy. Shop around. This man John Moncelli is a crook.

Joseph P.

Hot water heater went out and I had a company come and replace it for an insane amount of money, a year later it went out again, Souza and viviani came in a replaced it with an American made heater instead and it's lasted much longer, while John was over I had him late a look at our sink that rotor rooter wanted to charge thousands of dollars to fix and he didn't for a much more reasonable amount, probably the most honest and professional contractor I've ever met, I wouldn't recommend using anyone else

Kyle F.

Called about an estimate. The man I talked to was incredibly rude and overpriced. Needless to say we did not do business. After reading other reviews, I believe I made the correct choice.

Fran J.

This review is long overdue.

I had received a notice from the water company about a spike in water use. I first spoke to a reputable leak detection company and they referred me to Souza Plumbing.

They were prompt, thorough, very knowledgable, and respectful. They have decades of experience, but are very current. I am very lucky I found them. I now have my plumber.

Ian G.

I used them for a simple laundry fix. I made an error by discussing over the phone rather than assessing the job in person with the estimator. I was ripped off; significantly over-priced for the work done; telephone discussion about quality of parts used not honored; and the job site left incomplete: plumbers putty not finished in sink, washing machine not put back; dryer moved, air extract detached and not replaced, and now the machine will not work at all (it did before they touched it).
Very disappointed at the business practice I experienced from this Coimpany.

Gary D.

I want to give a shout out to John From Souza plumbing. I had a very difficult plumbing leak in my front yard, needless to say the first two plumbers I called wanted to change me a service charge to come out and give me a cost estimate. I did some research on yelp and called Souza plumbing and spoke with John, I asked John if he changed for estimates, John reply was no and I quote in johns own words if a plumbing company wants to change you a service or show up fee imagine what their going to charge you if you hire them, WOW... I have some experience in the building trades and what he said made sense. We booked a time for him to come out give a ""free estimate"".... John even called 30 mins before our scheduled time to meet and asked if he could come early... ... wow...
John looked around my front yard and quickly determined I had a old rusty galvanized pipe that was leaking, now it all started to make sense as my EB Mud water bill had increased significantly on my latest bill... I asked John if their was any way to just repair the leaking section of pipe? John said that the old galvanized pipe was to far gone, but he would give it a try no guarantees it would hold.... cross my fingers right! We where running out of daylight so I figured John would have to come back another day to make the repair... Nope he pulled out some lighting and started to dig around the area where the water was coming up out of the ground and had the leak uncovered in no time... ... John showed me the condition of the 70 plus year old galvanized pipe... Well so much for a repair I thought to myself... once again nope... he pulled out clamp and put it around to old pipe, witch definitely helped but unfortunately the old pipe was at the end of its life... :(... I asked John how much was this going to cost, of course I was eager to know as you could imagine... John clean up the area where he did the digging, covered it with a pice of wood to make it safe or the night, John gave me a what thought was a fair price for the work. I signed it on the spot... John said he would put me on for the next day... Johns crew came out the next day as promised and installed 50' feet of new copper water pipe with a city inspection on the same day... Wow.... I was very impressed with the John and his workers. They left my property neat and clean to boot. Great service... Great work... Best of all Great price!!! I would give John with Souza plumbing Six star's if I could... highly recommend for plumbing work... give him a call...

Gary

Zhao S.

I don't recommend their service if you have a complicated plumbing issue. They did not have enough experience or the right tools to get the job done, such as a camera or hydro jet or a long enough snake. The plumber just told me he was sorry and charged $300 and recommended using hydrojet instead, which he did not have because he did not want to spend the money to fix it! When we asked if he wanted to look inside using a camera, he wanted to charge us $200 more. We asked if he will give us a discount, he said he will call back but never did. Maybe he did not have a camera?

A friend referred me another plumber, who did not use a hydrojet and got things done.
Oh well, 2 stars for trying...