Southtown Plumbing & Sewer Service

Jackie H.

They put a new hot water tank in my home in June of 2020. December 31 2020 it went out again. Eugene who put it in was busy but had his partner Tom come out and Tom contacted the manufacturer and they told him they'd send out a new igniter so he had one and changed It. That wasn't the problem. He called them back and they told him it was probably the gas valve. Tom had one so he changed that. He did not want us to be without hot water for days waiting for parts. Luckily that was the problem and 4 hours later we were back in all the hot water we need. Tom was great and Eugene was great. We highly recommend them.

Karen W.

Very pleased with the service by plumbing specialist Gene. Extremely professional, reasonably priced. Job well done. I will recommend this company and Gene any chance I get.

Sabrin Z.

I had a big job - my sink and tub line on my my 60 year old home was totally corroded and the pipes had to be dug under the slab). I had gotten more than one estimate, and this was theirs was the most economical price and they came recommended from my general handyman.

In addition to being very experienced, Eugene from the Orland Park office was very kind and respectful, they showed up on time, they took the time to cover all of their working areas and tarped over my furniture to keep the dust down, and they came in under their original estimate.

I would not go to a different plumber after trying them out.

I B.

Hot water heater tank leak on holiday weekend. Called on a Sunday call was answered on 3rd ring. Got estimate over the phone and plumbers arrived first thing Tues am. Replacement was completed final price as estimated. Professional polite and efficient. OP office. I would absolutely recommend and will use this company again

Ann G.

Highly recommend! I can't say enough about these guys! They are so committed to their work, and helping you, the customer regain your peace of mind. Let's face it, plumbing problems are some of the worst. Very prompt, trustworthy and professional.

Barbara H.

I can't believe I never thought to leave a review before! Southtown Plumbing is the best! If you need a plumber, call them! Work is done quickly and professionally. I've used them, and so has my neighbor. Very trustworthy.

Susan L.

Very reputable company. They came right out, prices were totally fair & the service was pretty surprisingly amazing. I will definately call them next time. Highly recommend.

Breezee M.

I wouldn't even give one star but had no choice to write a review. I wish I could write this under better circumstances. They did plumbing work in my basement and installed a new faucet in the kitchen. Afterwards the water was turned on and noticed there was no hot water. Upon inquiry the plumber went back into the basement where the hot water heater is and said, ""Your hot water heater is cashed."" I thought, ""That's odd considering it's been working just fine."" Today we had someone look at the hot water heater and found that ""someone"" turned the temperature all the way down on the hot water heater. I'm not happy about this! I may be a female and I may be blonde... but trust me ... I'm FAR from stupid! They'll never get another penny from me.

Katy N.

We are very happy with Southtown Plumbing. They arrived in good time and did not keep us waiting. They were extremely knowledgeable about the local area and what types of things might be going on with our plumbing based on how the houses in our area were built. They worked well with my husband and listened to his assessment of what was going on and where he thought our lines were clogged instead of dismissing him and making up their own mind about what the issue was. The clog was quickly fixed and everything is running smoothly. They were very down to earth. Great work!

Deb C.

I have been using Southtown Plumbing for years and they are always quick to respond, professional and get the job done right the first time. I called yesterday about my sump pump running non-stop. They were here within an hour and replaced the pump and the check valve. Highly recommended!