Southtown Plumbing & Sewer Service

Sabrin Z.

I had a big job - my sink and tub line on my my 60 year old home was totally corroded and the pipes had to be dug under the slab). I had gotten more than one estimate, and this was theirs was the most economical price and they came recommended from my general handyman.

In addition to being very experienced, Eugene from the Orland Park office was very kind and respectful, they showed up on time, they took the time to cover all of their working areas and tarped over my furniture to keep the dust down, and they came in under their original estimate.

I would not go to a different plumber after trying them out.

I B.

Hot water heater tank leak on holiday weekend. Called on a Sunday call was answered on 3rd ring. Got estimate over the phone and plumbers arrived first thing Tues am. Replacement was completed final price as estimated. Professional polite and efficient. OP office. I would absolutely recommend and will use this company again

Ann G.

Highly recommend! I can't say enough about these guys! They are so committed to their work, and helping you, the customer regain your peace of mind. Let's face it, plumbing problems are some of the worst. Very prompt, trustworthy and professional.

Barbara H.

I can't believe I never thought to leave a review before! Southtown Plumbing is the best! If you need a plumber, call them! Work is done quickly and professionally. I've used them, and so has my neighbor. Very trustworthy.

Susan L.

Very reputable company. They came right out, prices were totally fair & the service was pretty surprisingly amazing. I will definately call them next time. Highly recommend.

Breezee M.

I wouldn't even give one star but had no choice to write a review. I wish I could write this under better circumstances. They did plumbing work in my basement and installed a new faucet in the kitchen. Afterwards the water was turned on and noticed there was no hot water. Upon inquiry the plumber went back into the basement where the hot water heater is and said, ""Your hot water heater is cashed."" I thought, ""That's odd considering it's been working just fine."" Today we had someone look at the hot water heater and found that ""someone"" turned the temperature all the way down on the hot water heater. I'm not happy about this! I may be a female and I may be blonde... but trust me ... I'm FAR from stupid! They'll never get another penny from me.

Katy N.

We are very happy with Southtown Plumbing. They arrived in good time and did not keep us waiting. They were extremely knowledgeable about the local area and what types of things might be going on with our plumbing based on how the houses in our area were built. They worked well with my husband and listened to his assessment of what was going on and where he thought our lines were clogged instead of dismissing him and making up their own mind about what the issue was. The clog was quickly fixed and everything is running smoothly. They were very down to earth. Great work!

Deb C.

I have been using Southtown Plumbing for years and they are always quick to respond, professional and get the job done right the first time. I called yesterday about my sump pump running non-stop. They were here within an hour and replaced the pump and the check valve. Highly recommended!

Dave G.

Highly professional, reliable, and prompt service. I finally found a
plumber that I can trust. Eugene did a great job locating a leak
inside the wall and
repaired the problem quickly and efficiently without creating a mess.
The finished pipe work was neat and professional...as good as it gets.

Steve K.

We had a clogged sewer line backing up from the floor drain where the washer drains into but also backing up from toilets. We called them (Chicago Hts number but surely the same business) and like the Yellow Pages ad says, they were out within the hour. The estimate was $250-275. They rodded out the main line using the cleanout in the front yard and quickly the toilets were flushing smoothly.

But not so the floor drain. I had had some inklings that there was a clog very close by so it didn't totally surprise me that we actually had two clogs. And, boy did they have to work to clear this one, finally having to remove the standpipe thing coming from the washer and even having to bring in the big machine they used outside. (They were having to snake through a trap in the piping under the concrete slab floor to get to the clog.) I asked if releasing that clog would potentially move on to reclog the mainline and true to their word, they went back outside and rodded the mainline all over again. They explained what they were doing and why they would do it the way they did at every stage.

The floor drain clog took a lot more work than the mainline clog and they could have asked for double the quote. In the end the tab came to $400 which is not cheap but I think for 2 men and the amount of time spent not only doing it but doing it right (so far as I could tell), it was reasonable. Hopefully it all stays free running for a long time. I would use them again when the time comes.