Southern Phoenix Services

Lance R.

Nick with Southern Phoenix handled my situation immediately by assessing what was failing in my septic system. He was on time and very professional. Will definitely recommend Nick to my neighbors and friends.

John C.

Provided great work and kept within our budget. Upheld their quality guarantee. Honest and skilled plumbing service -- will use again.

Julie M.

We finally bit the bullet and decided on a whole house tankless water heater. The tech, Jake, could not have been nicer and more knowledgeable. He spent time explaining how the system works, and what we could expect with our new unit (we went with the Navien 201A). The owner, Julie is awesome. We had some issues with getting the unit to work, but they bent over backwards to resolve the issues! Communication was outstanding, and I never had to worry about them getting us up and running. Also, while at the house for the quote, we needed our pressure release valve replaced, and Jake had to dig through a ton of mud/debris. He did an awesome job.

Heather F.

Being a single mom and handling the daily tasks of life I was completely overwhelmed the day we had no water pressure and hot water. I searched on Google reviews, Angies List and a few others to find someone that had great reviews. I certainly knew NOTHING about plumbing. After I called Julie at Southern Phoenix I knew within the first 5 minutes of my call that she had me covered. She was knowledgeable, kind and listened. Albert came out that evening and it was after 7pm. I later learned she too was a single Mom and knew how lost I felt in the moment. I will refer this company to family and friends with ease. ABOVE and BEYOND

Christopher C.

Our water heater had a gas leak. Julie, the owner, walked me through the cost of repair vs. replace. We decided to replace (under no pressure or sales pitch) and were extremely happy. Julie quickly got us scheduled and Jake the plumber was courteous, fast and did excellent work.

Jen G.

Southern Phoenix came in to save our day on Friday. They were able to send Albert over to our house within 4 hours of me sending a quote request. Albert was able to diagnose the issue and fix the problem for us within the same day! The communication was quick and professional. The price was reasonable. We will definitely be using them again for any plumbing needs in the future.

Megan F.

We had an emergency where we needed a plumber ASAP on a Saturday afternoon. We had a major leak under our bathroom sink and we're panicking to get it fixed asap. Jake from Southern Phoenix came by and fixed our issue. He was professional, did quality work and the price was very reasonable! We are pleased with the work and will definitely use them again for our plumbing needs!

Brandi H.

My time was wasted and I'm extremely disappointed. What started off as a prompt, professional, and quick response made a complete 180 degree turn. I contacted Phoenix for a kitchen plumbing rough this past Friday. An appointment between the hours of 8-10AM Monday was confirmed via text. Process of setting up the appointment was totally painless, simple, and enjoyable. Here comes Monday, 10AM rolls around, no show. I text the phone number that I made my appointment with (which is an Apple device so receipt confirmation is given) to follow up... no reply... OK... I give it about another 40 minutes and send a question alert with my previous message to refresh our thread to the top of their inbox and remind whomever on the other end that I'm here at home waiting.. let me know something! Still no reply! Even a cancellation or reschedule message would've been more respectful of my time and a display of decent customer service/communication, but no. I would've been understanding and fine with a new or later time. I see all these great reviews of this company, so I was looking forward to working with them. It's a shame that the ball was dropped like this and I was completely disregarded. It's 8:30PM the next day, so it's clear I will not be receiving any form of communication or an apology from this company. I'm sure this isn't everyone's experience, but it was unfortunately mine. Good for the customers who had a outstanding 5 star and professional experience with Phoenix. Best of luck and I hope this company improves their communication and follow through with ALL customers.

Traci T.

Received several estimates for a hot water heater and not only were they responsive when I called to schedule but offered an additional discount for completing within the same month.

Jimmy M.

Called to get a quote for a broken pipe at a neighborhood pool. The prompt response and quick appointment seemed promising, however after giving a quote I was told I owed $40 for the quote. It was at that moment they lost my business, as I was completely blinded sided for having to pay to receive a quote. I can understand for A/C work as the issue has to be diagnosed & takes time. This took no diagnosis & maybe 10 min of time to provide an overpriced quote ($700 more than the next closet quote) The owner did do the right thing to refund the $40, however I would highly recommend this fee be disclosed prior to confirming any appointments.