Southern Comfort Mechanical

Dana R.

Used to be good, but the quality lately declined to the point they completely missed appointments. When they finally come, they miss to see big problems. Do NOT recommend. They are arrogant.

Brittany B.

After a horrible experience with another company, we were very pleased with Southern Comfort. They seem very honest and charge thousands - yes, I mean thousands - on new units compared to some larger shops in the area.

Southern Comfort was very informative, not pushy and gave us their recommendations
on what to do with a blown unit still under warranty. We waited a few extra days before replacing it as they went to their Lennox sale rep to see if Lennox would do anything.

Install of the new unit went well, they answered all of our questions and its working great. We will be using Southern Comfort for all of our AC/Heat needs in the future.

All and all, very happy and highly recommend

Mendy P.

These guys by far are the best around and very honest. I'm a single mom and needed a new unit for my home. They were able to help me find financing with Wells Fargo with no interest. Several months after my new unit was installed I had some problems and was able to pick up the phone and get help immediately. Shane and the rest of the team really did an awesome job and I would recommend them to anyone.

John L.

My a/c quit on me Saturday evening.
I tried calling several companies on Sunday morning. If I was able to connect at all, I could not get an appointment for same day or I could not get a specific time frame.
Robert from Southern Comfort called me back within minutes after I left a message for him. He gave me a time frame when he could be there, same day and explained what he would need to do to evaluate the problem. We agreed on price and time. About an hour before his scheduled time, Robert called and said he could come out, I was happy to say yes, as my house was now almost 90 degrees. Within 5 minutes after his arrival, Robert had determined that the capacitor was bad. He was able to replace it and had my house cooling down in no time. I appreciate the prompt and honest service that I received from Robert and Southern Comfort on a very warm Sunday.
BTW: a week prior to my a/c quit, it had been serviced by another company that I could not get to come out on Sunday. They wanted me to wait until sometime Monday.
I now have a new a/c repair company when the need arises.

Steven L.

I am so glad I found this company to help me with my A/C. Chris came out and was very professional and punctual. He walked me through what he was doing and explained the things I should think about moving forward with my unit. At no point did he try and sell me on things I didn't need. He educated me on the issue I was having and what he would recommend for the future. Luckily I don't need the unit replaced yet but when I need maintenance done or the time comes for it to be replaced I know who I will be calling first.

Austin Z.

Southern Comfort Mechanical was great! I would recommend them to anyone! So easy to work with, reasonably priced, and on time!

Iris W.

I continue to get wonderful service. Thanks, Robert, for your unfailing good cheer and exceptional service.

Cheryl L.

Amazing company. Amazing customer service. Have had our units serviced a couple of times by one of the technicians, Shane. He is extremely courteous and trustworthy. He takes the time to point out potential issues and actually show me the part and why it is bad or may be failing soon! My brother is an HVAC guy but happens to live too far away from me to do anything with our units. I have now entrusted our A/C and heating needs to Shane and Southern Comfort Mechanical because of the professionalism and customer service I have experienced from them.

Coby N.

Awesome company. Shane came in very respectful. On time. Trouble shot the problem. Great history ex-military. Will recommend them to friends and neighbors. Had opurtunity to over charge but gave me more than fair price.

Thanks

Josh C.

Based on good reviews from others in the area, and the fact that they're a local company, I thought I would give them a shot (June 2016). The technician who came to the house helped get the system up and going again, it hadn't been serviced since we moved in back in 2011 and was icing up because it didn't have enough refrigerant. So he topped it up for us and things got nice and cold fast.
We talked for about 30 minutes after and he seemed like a great guy, discussed is this something to be concerned about, because freon is a closed system so it shouldn't just go, he said not to worry about it, some systems lose a lb a year or so, if we have problems again sooner than that we can do a leak search, but it's expensive if we're not sure there's a real issue.
The technician was very knowledgeable, and the service was very good. We did have a bit of a misunderstanding and miscommunication, but the owner called personally to make sure everything is being taken care of. Accidents happen and it's good to know there are companies that are willing to do what it takes to make things right.