Southeast Plumbing & Heating

M S.

I have dealt with many, many, many electricians, plumbers and construction professionals over numerous years. This company provided the worst service I ever experienced and was INCREDIBLY overpriced. Joe the owner was gruff and rude when I asked him any questions regarding the progress of his work. I requested a simple replacement of two faucets, one in a bathroom and one in a kitchen. I requested that the shower faucet and shower head be replaced as well. All the needed replacement fixtures were purchased by me beforehand. I was told that in order to replace the shower faucet there would need to be minor sheet-rock work in opening a small area behind the shower wall. I declined to have that done. Joe began polishing and cleaning the shower fixture which I never asked him to do (this added 30 more minutes to the bill) I was then told the amount for this work would be just under $1000.00. To be honest I was beyond shocked and just paid him. I'm ashamed that I did. Frankly I just wanted Joe and his helper out of the house. 2 hours after they left the sink in the bathroom was leaking. I turned the water off and called Joe 3 times over the next hour leaving a voice message explains the situation without a return call. He answered my call on the 4 th try and he returned I hour later. He changed the drain part on the bathroom sink with his own part and charged another $300.00. He then informed me that the drain in the sink was clogged and that he would return to use his snake to clear the drain as he did not have the tool available.... Joe then told me that this would be another $300.00 (I ASKED FOR AN INVOICE THAT DAY FOR THE WORK ALREADY DONE AND RECEIVED IT TODAY (5 days later) and only after I requested it 4 times. The amount of money that I foolishly paid southeast plumbing is OBSCENE. I WOULD NEVER RECOMMEND THIS INDIVIDUAL AND HIS COMPANY TO ANYONE. FRANKLY I AM SURPRISED HE HAS MAINTAINED A BUSINESS AT ALL.

Gil A.

Pump stopped working
Called a plumber need a new system including well pump
Charging an absorbant. Called Joe came over immediately. Meticulously checked everything and stated u r pump is fine
Within 15 min our well pump was working. Joe saved us a lot of money
Thank you Joe

Jeanmarie R.

Joe and Anthony were a life saver!!! They were at a business show up In Massachusetts but came home and fixed our electrical contact switch and got the water running immediately.... coming on Monday to put in new well pump !!!! God surly was watching over us !!
Thank you guys may the lord continue to bless you !!!!
Jeanmarie and rick ranieri

James L.

Our water heater broke down yesterday morning and I called Southeast Plumbing and Heating. Joe picked up the phone, quoted a fair price and promised to come the next morning the latest. He and his brother came as promised today, both wearing masks. They were friendly and completed the job in a very professional way. Just in a couple of hours, we got hot water back. They cleaned the working area and charged for a very fair labor cost. We would highly recommend Southeast Plumbing & Heating if anyone needs plumbing issues to be solved.

Virginia N.

I loved that he answered the phone and came up to my house 25 miles away on a Saturday night. He was very professional, friendly and courteous. It was a well pump that went. He came back Sunday morning and did a great job. I would highly recommend him!

Julie B.

Our well pump stop working yesterday morning and we called everyone listed Service Company and no one was able to respond until we got Joe on the phone. I could clearly hear him ask a customer would she let him come back on Wednesday so he could help us as we were without water. Thankfully she said yes and he drove one hour to us. He found out pump needed to be replaced. So he needed to get parts and return early today. He arrived early today set up to work and within a few hours we have water! We are very grateful for his professionalism, years of experience and for being considerate and pleasant.

Jax G.

Joe showed up for us when we didn't have water due to frozen pipes in 5 degree Brewster weather. It was also New Year's Day and no one else was picking up their phone. Joe is honest direct and sincere. He's our go-to guy.

Marie D.

Was rude and over priced. Had to come back twice. Called him for another job and refused me because i bickered over the first job he did. I was desperate this time and should have known better. Perhaps he shld think about retiring early.

Elizabeth H.

This guy came by my house Tuesday ""fixed the problem "" 3 days later had the same problem so I called him, I'm the nicest person in the world , he hangs up on me . Thought maybe we got disconnected called him back he said "" I'm not dealing with this shit "" he hung up again.
I have plumbing issues , if you can't fix my plumbing direct me to someone who can .

Little B.

Southeast plumbing was here on
Thursday 3/31/17, same problem is happening on Tuesday 4/4/17
The first phone call Joe answered and said hello then hung up immediately.
Then the homeowner called and explained the situation and he then hung up on her.
Then after a few more phone attempts by me, Joe said ""I'm NOT coming over there"" and hung up again.
If your service work is GUARANTEED for one year and it didn't last one week, well, that's great business .
Try posting a review that doesn't go onto the website without the company reviewing your post first.
Do NOT pay cash.
Or cash to anyone for any reason so you can stop payment if they decide they do NOT want to ""guarantee"" their work.
ZERO STAR REVIEW