South End Plumbing

Russ W.

Great, quick service. Fair prices and very professional. Highly recommend them, I will use them again for any future plumbing needs.

Eloise M.

I have used South end plumbing for many years. They are courteous, efficient and do great work. They do charge $116 for the first hour and $58 for each additional hour. So the only mystery would be the cost of the parts. They have always been very reasonable. They don't waste time; they get the job done quickly.

Jessica R.

Update July 2024 Same quality service I received years ago when I wrote the above review! May God bless you all!

Daniel S.

South End Plumbing is always super responsive and professional. Work is excellent and they go the extra mile.

Patricia K.

I cannot speak highly enough of the quality of this business. The service was prompt and the work was excellent. Very reasonable charge for the repair. Everyone I dealt with was friendly and personable. The plumber resisted the opportunity to upsell us on several other repairs that he didn't feel were serious enough to warrant the cost.

Ariel M.

Best and reliable plumbing company. Experts on well pumps. I've been using their service for the past 28 years.

Cynthia T.

Great customer service from when you call them and when they ring your door bell. They repaired my plumbing fast and efficient. They explained everything from the tools and repair methods they were using. Prices seemed fair for the job.

Margaret A.

This is the second time I have used Southend Plumbing and they knocked it out of the park again! Terri the owner's daughter answered the phone and is so polite and genuine in scheduling your appointment. Tyler her son responded and was on time, polite, knowledgeable and professional. He expeditiously fixed the problem and provided instructions on the product he installed. This is a 5 Star Company and i HIGH RECOMMEND THEM. Thank you again Southend Plumbing for making a bad situation better in a timely manner.

Joseph S.

Contacted Sandy at South End Plumbing to tell her I needed a plumber for my mother's home. I was not sure if there was a problem with the water heater or the plumbing. Sandy said she would send someone out between 12:30 and 4:30. I reminded Sandy to call me about 20 minutes before the plumber came out, so I could go over to be there when the plumber arrived. At 3:07 pm, Sandy called me and said the plumber was on his way. At 3:30 pm I met with 2 plumbers, who told me the problem was with the water heater. And suggested I get a new water heater. I was informed that I would be charged $100 an hour for the estimate. This is the first I was told of a charge for the estimate. In the 3 conversations I had with Sandy during the day, I was never told there was a charge for an estimate. The plumbers called Sandy at the office and had me talk to her. Sandy's tone of voice was insulting and demeaning and she told me I """"would not expect to walk out of a Publix grocery store without paying for groceries, so why should I expect not to pay for an estimate?"""" I reminded Sandy, that Publix does not charge its customers to walk in and take a look at their vegetables. I asked Sandy why I had not been told there would be a charge for the estimate and she replied """"Well you did not ask"""". REALLY???? Well, I also did not ask if the plumbers had enough gas to drive to my home to give the estimate. Would this be another """"secret"""" charge that Sandy would spring on me later?? If a business is to charge for an estimate it should be made clear to the customer BEFORE anyone is sent out to give that estimate, otherwise that business is set up ONLY to scam its customers. I believe this company tries to get away with cheating their customers by not letting them know there is a charge for estimates. Most legitimate companies offer free estimates, or inform their customers UP FRONT that there is a charge for an estimate. The burden of asking a company if they charge for an estimate should not fall on the consumer. Most professionally-run companies that charge an estimate, go so far as to tell their customers that if they decide to the work, then the amount they paid for the estimate will be put toward the cost of the repair. BEWARE of this shady plumbing company and search elsewhere for a plumber.

Julio G.

I had a mysterious sound like water running in my primary bath. Scheduled South End with Teri, and they showed up on time, Camilo expertly diagnosed the issue as an underground leak, dug it up, repaired it and even told me i could submit to the Miami Dade Water a request for adjustment to mitigate the charges for the water we didn't get to use. Very professional, fair and overall great experience dealing with South End. Roger The Falls