South Bay Plumbing and Heating

victoria z.

They fixed my water heater today in about an hour. Amazing prompt service and cost a fraction of what another plumbing company quoted me. Would definitely recommend them.

Lisa S.

I had a backed up toilet and thankfully Matt was nearby. He was at the house in 30 minutes and it was fixed in 10! This is my go-to plumbing company!

Ashley D.

Had Jay come to my house and give me an estimate for a repair, I thought the price was high so I called another company. So glad I did, saved my self a few hundred dollars. I think this companys prices are way too high but cant say i have seen his work. Call if you want but you will probably pay more than you would somewhere else.

Dan A.

I've had Jay and Matthew out to the house 3 times now. They are now my go to plumber. Jay came out the first time to fix the biggest issue we had which was the wrong temp water coming out of various hot and cold handles through our the house. It also was causing a leak in the shower. Jay new what the issue was and went to work. The previous info I had on the issue had me worried I would need to replace a part that probably didn't exist. Jay also increased my water pressure and fixed a faulty sink stopper just cause he was there. Matthew came out twice and was nothing by patient and generous. All issues were fixed quickly and with quality. Matthew didn't even charge us this last time cause he was in and out in 10 mins. I highly recommend them.

Tommy C.

Came home to no hot water! i called Jay personally took my call and within hours the problem was solved!

I highly recommend Jay for all your plumbing needs.

Ben S.

This was my first time using SouthBay Plumbing. I had a water pressure issue that persisted for months. I needed to have Jay come back multiple times because the issue kept persisting. Jay is extremely hot headed. I have never in my life been in an altercation with a so called plumbing professional. After Jay needed to come back for a third time he blamed the problem on me, saying I took too many showers. He yelled at me and made me feel like he was going to attack me. Just make sure if you're a female you have someone there as a witness....

Harold M.

I called a plumber that I have used and apparently he had gone out of business. Somehow the phone number was re routed to South Bay Plumbing and Heating. My tenant had called me and stated the hot water heater was not working and he had tried re started the hot water heater but it would not work. That's is when I called my plumber. As stated, the number was re routed to South Bay heating and Plumbing. I agreed to met them at the property. Once I was at the property, I started to investigate the problem. The problem was the tenant did not know how to re light the hot water heater. South bay Heating appeared about that time. I decided with my experience as a property manager, The gas lines needed to be cleared from the gas in the lines to restart it. Two so called plumbers from South Bay watched me and remained on the phone calling their office I assume. After about 10 minutes, the lines were cleared from the gas and the water heater started right up. Then the two plumbers started to turn down the water heater so the water would not heat up. I told them stop turning down the temperature level, I want to make sure it is working. Mean while, one of the plumbing representatives, continued watching me and talked on the phone.
After about 30 minutes, the tenant told me the water was hot and he thanked me for fixing the problem. I told the plumbers I guess I do not need you after all. They go out to their truck and write up an inflated bill and handed it to me. To say I was upset would be an under statement because the facts were, these two so called plumbers were clueless and they did absolutely nothing. Later there boss calls me on the phone and starts badgering me and trying to justify there ridiculous bills. I would not ever recommend these clueless individuals as you can read from other post, these guys are only interested in one thing. That one thing is emptying your wallet. This is why I have them one star.

Faith M.

Jay and his crew were honest, reliable and timely. He's definitely going to be our go to for any of our plumbing/heating issues!

Samantha S.

Extremely unprofessional service. Plummer who showed up at my job was late, didn't wear a mask, and made a mess. Became hostile when I asked him to clean up. Will not be recommending this company to any of my friends or family. Was extremely disappointed with their unprofessionalism.

Jerry F.

I can't say enough about how great my experience with Jay was. He did an amazing job explaining exactly what my different options were and didn't try to oversell services or products. He installed and new wall heater and replaced all the venting, and even got the job done sooner than we expected. I felt very comfortable dealing with him. He was very professional, cordial, and reasonable. He definitely exceeded my expectations. Thanks Jay!!