Sound Rooter & Plumbing

Shirley C.

Luck was on my side when I called Sound Rooter & Plumbing. Marcus and Crystal work as one, what a team! My spigot out side would gush water out the pressure cap on top, It had to be replaced and Marcus did a great job, he even tried working on the pressure cap first. I now have a great Plumber I can count on. They made my day! 5/15/2019

Shirley.C

Shannon L.

Best plumbers in the area!
We had a massive leak in our sewer line right next to our grinder. After several days and having 7 different companies come out (getting turned down or them being unable to find the source), Sound Rooter & Plumbing returned my call immediately. They headed over and KNEW EXACTLY where to look, dig and diagnose the problem. ( I had scheduled another company that was going to charge a fortune just to try to FIND the leak the next day!) I told them they got the job. They came and had it fixed better than ever, with a few extra preventative measures on top. They cleaned up everything and were extremely polite and professional!
5 STARS for...
1. Responding promptly to my emergency
2. Excellent communication
3. Diagnosed problem immediately ( they know their stuff)
4. Integrity in their work ( went the extra mile to prevent it from happening again.)
5. Cleaned it up better than they entered it.
J.R.

Morgan A.

These guys are AWESOME! I called many other places and no one was available for about two weeks. Sound R&P came out within the hour and fixed everyting right away. Fast workers. If I have to call a plumber again, I'll call them.

Sara P.

Marcus was efficient and quick at getting our bathroom remodel up and running again. We had an awful stoppage, and Marcus was great at not giving us the run around, and fixing the problem quickly! Thanks again.

Mariah T.

WOW! I was in a panic when I had sewer waste leaking out of my toilet in my master bathroom! I called around everywhere but at 7 PM thanksgiving day people were either trying to triple charge me or no one would answer. To my astonishment Sound Rooter & Plumbing picked up my call! They were SO polite and had extensive knowledge of how to problem solve even just over the phone. They arrived at my house promptly and began working. They were able to fix my blown sewage pipe and replace it all in one visit! They're customer service is unmatchable. This husband and wife duo are truly masters in their craft which such a personable attitude! All my plumbing needs were not only met but exceeded by them! Thank you so much for your wonderful service! Highly recommend this company! Plus support local businesses! Thank you again!

Tony D.

Kitchen sink clogged up Saturday night. Sunday I tried (unsuccessfully) to clear it. Made arrangements via Yelp for a Monday morning service. Communication was smooth including them touching base over being ever so slightly late. Thankfully it was an easy fix. Time wasn't wasted at all. Marcus took great care of keeping the floors clean on his way in & out as well as while he worked. He also made small suggestions on how to slow pipe build up while he worked. I believe these guys care about what they're doing and want to do not only a good job but provide good customer service.

Louis G.

Marcus and Crystal were so great to work with! I discovered a possible leak in my garage one morning, and I called around to a few other plumbing services before finding them. Everyone else was booked a few weeks out, so when I finally found these two, they were ready to roll out and come by the same day! Life savers for sure.

When they arrived, Marcus got right to work. He was very polite, personable, and knowledgeable. He didn't try to upsell his service to me, and was all about finding the best, most cost-effective solution to my problem--definitely not trying to make the most money out of this visit (which I was worried about).

Marcus and Crystal are honest people, and really took care of me and even took their time to find the cause of my problem without jumping into the most obvious and costly services first. It ended up not being anything major at all--it was just a loose connection in my laundry room!

Give these two a shot if you're in need of a similar service. These two are great people with an even greater sense for business and customer service!

Julie W.

Crystal and Marcus were a pleasure to work with. I called in the afternoon and they were able to come out the same day to unclog the line. They were friendly, clear communicators and fast at getting the job done. They made a stressful thing waaaaaay better.
I would highly recommend their business. We will be calling them again if we have other plumbing issues.

Lindsay S.

Excellent communication and extremely efficient service. Called 15 plumbers and they were the first to be able to address our urgent issue (toilet macerator). Very good price upon negotiation. Will definitely keep in mind for next time.

Ks P.

Shortly after moving into our house the kitchen sink clogged up completely. We tried the usual fixes but nothing worked so we called Sound Rooter and 15 minutes later they were cleaning out 10 years of gunk for a very reasonable price. From now on they are the only plumbers we will call! Super fast, super efficient, and super clean.