Soo Hipp Plumbing

Ernesto C.

Had a clogged drain in my laundry room. Saw all the great reviews on Yelp , so I decided to call them and give them a try. They responded quickly and had my drain unclogged in a matter of minutes. Would definitely refer them to anyone with plumbing problems. Reasonable prices!
Thank you Drain Guys!

Gabriella H.

This review is way overdue! We used the Drain guys when our water line from the city connection to our house ruptured on July 4th weekend!! Eddie came and saved the day...with an incredible crew. We couldn't find any plumbers and saw their review on yelp. We contacted them and they came straight away and fixed the problem!! We couldn't be more grateful - we had some other plumbing issues and they fixed those during the same work order. Recently we had some minor plumbing problems and Eddie made sure we had a plumber right on site and fixed it in a jiffy!!! They are awesome.

Susana A.

Recently used them. My husband really liked there service technician and the tips he provided as well as the service.

Rick D.

The Drain Guys Plumbing & Rooter are the best plumbers hands down compared to any others in Los Angeles . They are fair priced, professional, efficient, prompt, extremely through and very friendly and nice. We had some major work done and I am very pleased with the results because everything is almost like brand new. I highly recommend you call Eddie and his guys first and save yourself time, money and peace of mind.

Stuart S.

Quick service and reasonable prices. I ended up having a collapsed sewer pipe and they fixed it in a few days AND got the City involved to repair the main connection at the street AND repaired the driveway where the broken pipe had caused it to sink and crack. Best of these types of service providers I've ever used.

Holly O.

Robert came to my apartment and installed a water line so I could use the ice maker in the refrigerator. It was complex because there was no shut off valves he found a solution and did the job and I'm happy and it was reasonable in price. I would recommend this company for sure, and I would call them again.

T.M. M.

I had a tonne of plumbing issues in my kitchen and outside the house. I called the Drain Guys and they were very quick to respond. Mike was the technician who came to take a look. He explained the problems clearly and then did an excellent job of fixing everything. Mike was fast, left the area clean, and was professional. I would definitely call the Drain Guys again for my plumbing needs.

Nicole P.

Wow...Kyle your technician came out to my. Families residence. Plumbers do not always leave the best impression sorry to say . but yr technician impressed and changed my feelings and opinion. From this day forward i will call you first and request Kyle to come . great representative for your company your statement rains true and Thank you again . I shall forward my recomandation of yr employee and yr company . to all I know Thank you thank you thank you.

Mayra U.

After just owning my new home for less than 4 months, I had a water leak coming from underneath my kitchen sink. I called our home warranty company and they sent out the Drain Guys. I met with the technician Eddie who was kind, knowledgeable, and professional. He scoped our lines with a camera that revealed we had a broken water pipe. He explained that we needed to replace the pipe at our expense (warranty did not cover repair since it was outside the foundation of our home), but that it wasn't an immediate repair. He advised us to have it repaired within 1 year which gave us time to save up. He did suggest adding clean outs to our home to avoid any future water damage resulting from back ups. Eddie was courteous, honest, and thoroughly explained what we were watching on the camera. He answered all of our questions. We did pay for the clean outs at a very reasonable price. I never felt that he was trying to take advantage of us or sell us a repair we didn't need. I have nothing but positive things to say about the Drain Guys and the customer service they provide. As a new owner, I have peace of mind knowing that I have an honest plumber I can trust. 5 stars all the way!!!

Donovan J.

My home warranty sent The Drain Guys to help me with a leak. I had a leak in the drain pipe of my upstairs shower. Sam the tech showed up on time and assessed the repairs that would be needed. I needed a new P trap, WYE connector and shower pan connector. He then contacted my insurance and was told that my policy does not cover shower pans. As part of my warranty, emergency service is provided at $65. The rest of the repairs would be an additional cost to me directly.

The quote that Sam provided was for 2 hrs of labor plus parts. Total $2600 plus the $65 service fee which I would have to pay regardless. I figured there was at the most $50 worth of parts, the connectors, piping, trap, and even the glue that would be needed. That said, I am looking at $2550 for 2 hrs of labor. I don't know about you, but i think that $1275 per hour is a little pricey for plumbing labor.

I called another plumber, and got a quote that was for P trap, WYE connector and shower pan connector, and 2 hrs of labor, identical to The Drain Guys quote, except for the total price. $400.

I sent both of the quotes to my home warranty and they said, ""yes of course this is covered"", it is not the shower pan it is the connectors and the p trap.

I am sure the work would have been fine, but i just can't pay that much to someone for that work. That said I am seriously considering becoming a plumber if i can make $1000 per hour or more.