Solid Plumbing & Drains

Fabuless F.

Mario and the teams are the absolute best. We frequently use Solid Plumbing for plumbing needs after installing new floors. Communication could not be better. The professional service, great communication and competitive pricing make Mario and Solid Plumbing our GO TO resource for plumbing!! Thanks to ALL AT Solid Plumbing.

Sylvia A.

My plumber, Omed, was called over by the contractor for an old, broken, leaning-to-the-side, kitchen faucet sprayer. He arrived quickly, expecting the part to already be on site. It wasn't. Omed rushes to a few Home Depots. Turns out my 15 yr old faucet's sprayer would have to be a Custom Order or it's New Faucet time. So, ""New Faucet Please!"" I'm working from home, so I let him pick it out for me. ""And make sure it's NOT ugly!""
Omed came back with a BEAUTIFUL, new and modern, high-arched, single hole faucet. He put a matching soap dispenser in the leftover hole. I am delighted! With him, the service,.. the whole process.
Thank you Security Plumbing & Drains! Omed's professionalism and his willingness to go over and beyond makes him an exemplary representative of the company. If I come across any new plumbing needs, I'll be sure to call Security Plumbing & Draining myself!

Danielle C.

Solid Plumbing & Drains was very responsive on the first day of request on Thumbtack. Got to the job site within a couple hours. Mario was friendly and experienced. After troubleshooting the ceiling pipe leak, he gave me the options to address the issues in my old house and recommended cutting away most of the lead closet bend to the cast iron hub replacing it with ABS. I had limited knowledge on plumbing but Mario was kind enough to explain it to me in layman's terms and gave me no pressure so I could make my decision. I think I asked him to repeat the whole situation three separate times and changed my decision right before they started on one option (sorry)! But he was really patient and explained it again.
Would totally recommend his work. He was also flexible with payment options and sending the invoice.

Carl M.

In 2019 another sewer blockage discovered. After exposing main sewer line where kitchen, bathrooms and garage join, saw rusted and broken pipes. No repair possible as main line pipe to street kept crumbling. Needed to replace main line from house out to the street. Our house is 60 years old and cast iron pipes rusts.

We've lived in this neighborhood of Clairemont 50 years and frequently notice neighbors with plumbing problems. Our daughter will inherit this home in a few years and we don't want this kind of problems for her. Resolved to replace everything under the house.

September 2020 our next door neighbor called Solid Plumbing to clear her main sewer line blockage. Owner Mario Grespo came to inspect the repair and I was impressed by their work. Invited Mario to talk about our plumbing needs.

We showed Mario rusted pipes kept to show neighbors from last year. Pipes with external and internal rust, some collapsed. Pipes under the house likely no better.

Mario would jack hammer the slab two interior bedrooms and hallway removing all sewer pipes below the slab. The idea was to save the bathrooms.

After removing 4 feet of bedroom drywall saw more problems. Lots of them.

I became concerned about rusty toilet flanges, within the concrete, and rusty venting pipes. Asked Mario to replace both toilet flanges within the concrete. Both proved to be rusted.

With everything exposed, it was time to discuss other concerns. Replace shower pan I 'repaired' years ago. Replace both sink and bath tub drains with new hardware. What about new quarter turn shut off valves? Replace PVC with better ABS? Replace all venting. A total makeover.

We talked about my concerns for phase two. Mario didn't take notes. Discovered he is a great listener after Frank and James completed the work. They fixed everything! I do most of the work around this house, but not this job. Too big.

Frank taught me about plumbing, his background is on the service side. Do it once, no return calls his philosophy. He taught me PEX pipe is a better alternative.

Our original copper joints had flux left on them which can cause pin holes later. PEX is flexible and no flux needed. No flux needed so no pin holes. Modern homes use PEX. PEX is flexible and less likely puncture to a nail or screw. PEX is easier to install so less time. I want this plumbing repair to last longer than I will.

Mario and crew are trustworthy and friendly. They kept dust to a minimum sealing the rooms affected. They covered all floor areas with card board swept up every night.

These men know their craft and Mario arranges classes on new techniques and materials.

Frank and James staggered their work to provide a sink and toilet ever night with plenty of notice about water shut off. We didn't have to use a hotel!

Mario answered calls and texts promptly. Customer satisfaction his priority! I recommend Solid Plumbing & Drains to everybody.

Michael M.

Excellent job by Mario and Emmanuel! They were here right away, got in and out quickly, and were 100% professional and courteous. Would highly recommend!

Mo S.

I am 100% pleased with this company! I sent a message cause I had 2 showers that were clogged. Within 5 minutes of sending the message, Mario called me to set up a service appt for the next day. They came and so quickly my drains were unclogged. The 2 gentlemen that came were very friendly, professional, it was affordable and what I appreciated most was their precautions they took due to covid going on in our community.
Definitely recommend this company to anyone.

Jimmy L.

I've had Mario and his crew come and fix several issues with my plumbing. Everytime, they are incredibly professional, on time, and transparent with their work.

I'll use Solid Plumbing and Drains for my plumbing needs for years to come!

Brittani S.

Outstanding service! Called first thing this morning (Thanksgiving Day) at 6:45 AM and they were here by 7:15 AM. Friendly, helpful, and quick to remedy our clog in the main line! Definitely will keep them on call and use again! Thank you so much!

Katina R.

Mario Crespo and his crew are legit. Professional, courteous, on time, and get a 5 star response rating.
I have had 6 crews come out in the last year to deal with repeated clogging issues.
(In fact one crew from another company just came out last week.) I told my insurance company. ""No more, you better send me your best crew!""

And they did. ""Mario Crespo"" is a master plumber and has been doing this for quite some time.

Solid Drain Plumbing company is licensed but not only that-
they are legit enough to be considered my insurance company's GO TO GUY when they really need the situation dealt with.

Mario knew exactly what to do that 6 other company's could not do. He knew how to speak with my insurance company, demand for what needed to be fixed, and leave the job with us being able to use our facilities.

I now have a permanent fix. I'm sharing this company in my good neighbor app and handing out cards to all my neighbors.

Jackie H.

I feel sad that I am the first one to write a bad review but my experience with this company was extremely challenging.

I will say I was forced to use this company due to my home warranty's choice. But, nonetheless the company said they would take my work even though Mario reported being very busy already with other work from customers who were also using their home warranty for plumbing work. The first day a worker came over he did not properly turn off the water and we had a geyser in our front yard for about 3-4 minutes. Everything was soaked--it was a disaster. After that incident Mario called me and personally told me he wanted to review the work and would be over at my house the next day. The next day came and went with no call from Mario. I called Mario the next day and he ended up coming later that day. When he arrived he took a quick look at the work and told me he would submit something to my home warranty regarding the work that needed to be done. He said my home warranty would approve part of the work within a few hours given his past experiences with the company. I didn't hear back from Mario for a few days and decided to call him to follow up. He told me my home warranty wouldn't pay for the work and his hands were tied. This would have been nice to know as I was waiting to hear an update for days. I realize this company was dealing with a home warranty rather than the customer themselves but their customer service and follow up were so poor I will not sure them again, even if my home warranty will pay them to do the work.