Solace Plumbing Heating and Air

Mike H.

Another great experience using $25 Plumbing, Heating & Air Conditioning! This time we had our water heater replaced (last time we had our HVAC done). These guys are honest and forthright. They take the time to explain what needs to get done, offer an honest/fair price and ensure that the job is done well. Support local businesses and use this company!

Deb P.

It took me awhile to post this because I was embarrassed that I did not do my homework. I had just lost my husband and really not thinking too well. I needed a toilet replaced and when I spoke with the receptionist she stated it would be $69 for the consult and would have to pay that if they didn't do the job. The plumber showed up quickly and gave me a quote of $493 to install a toilet I had bought at Home Depot. I gave approval and the job was done in an hour. The caulking job he did around the bottom of the toilet was terrible. I felt I was taken advantage of being a female and I have learned a lesson from this.

Brett L.

Called them because my water heater pilot light went out. I couldn't get it to light. Don came out, no mask, who diagnosed the problem in 20 seconds without any luck relighting and quoted me $653 for a thermocoupler replacement, $2,783 for a new water heater install and $4,333 for a tankless water heater. Talk about super high prices. A premium 50 gallon, 12 year warranty tank is around $750. Also when Don tried to relight unit, I said no thanks for the quotes and he said it was $49! Ridiculous but I paid. As I went back into my house, he left the gas supply line valve on and the gas pilot dial on. I had to shut off the gas supply line and annoyed Don left it like that, careless. Needless to say, I got my $49 back. Not sure what the $25 advertising is for. Beware of high prices.

Shawn G.

The plumbing problem was solved. The reason for the 2 stars, is the plumber left the drain open for debris to be able to come in, and left the hazardous waste he cleaned out, in my front yard, he also overcharged me.
The overcharge was immediately taken care of. But, the open drain and hazardous materials were not. The plumber called me about the complaint. The conversation went like this, ""my job said I left waste materials and the drain uncapped, I really don't remember coming to your home, I must have been distracted, maybe when your husband was talking me I started doing something else and forgot, it wasn't intentional, maybe the line got clogged again and blew the cap off."" Really in 24 hours? My plumbing is working fine, but the waste is still in my front yard, the cap is still off, I still haven't received the pictures that was suppose to be emailed to me. Oh, and the part about my husband distracting him...hmmm I was the only one home, if you don't even remember doing work at my home, how can you remember a husband distracting you?

Susan D.

I continue to use $25 Plumbing, Heating & Air because of their professionalism and expertise. They take their time on the job and explain everything thoroughly. I always feel confident in the job they've done.

Don R.

My air conditioner has never ran better. I needed a recharge and called this company. I had used them in the past. Barry came out, on-time for appointment. I was a little hesitant after finding out the price. $350 to hose off the unit and charge the refrigerant plus a $79 the service call. He did install my new thermostat for no additional charge. Work appeared to be good. I will be able to tell more when we get 100+ heat. Although now my house actually gets uncomfortably cold and we have hit temps of upper 90's. Love it. I have had a lot of trouble getting someone to actually service the unit and not just fill with refrigerant, charge me $400 and take off.

Lisette N.

After calling several other places I contacted this company and they were able to send someone right away. I had been turned away by others due to my unit being an older model so I was happy that this company didn't give me any excuses. Barry came out today and he was very professional, nice and thorough. He gave me several options without trying to persuade us to get a new unit. He told us exactly what the issue was and gave us options. We were very pleased with the service and would highly recommend them to anyone!

Carolyn S.

This is a family run business that I highly recommend. They have installed my heating and air conditioning system and now my hot water heater. Everytime I have been in a major crisis they have come through for me. On time work done correctly and just a great family to deal with.

Ryan M.

Not impressed at all. I simply had a stripped bolt in my toilet tank that needed to be replaced by somebody with better tools than I have. About a $2 bolt and the time it would take to remove and replace it was the entire job. I stated this to the receptionist on the phone. Plumber (Kevin) shows up and tells me I have a options of $600, $800, and $1,100! All to replace the entire toilet. I told him multiple times that the toilet was fine I just needed the bolt removed and replaced. He played dumb and kept offering me the same ridiculous quotes.

I sent him on his way but of course I still had to pay the $90 service charge just to get offered 3 different levels of ripoffs! Curious why their service fee is almost 4 times the amount of the price in the business name?!

Yongling S.

We hired 25 Dollar Plumbing two years ago to replace our air conditioning and heating unit. We were so satisfied with their work. We hired them again to replace the ducting. Their work is very professional and they know what they are doing. Their work is of the highest quality at the best price. It's family owned business and it shows. At the end, we will use them again. They are pleasure to work with.